Transcript XOptions Flex Customer Presentation

XOptions Flex
Integrated BusinessClass Voice
and Internet Service
®
Your Key Communications Needs
• Reliability
– Business-class service and provider
• Excellent Service Support
– Responsive and understands your business needs
• Flexibility
– Ability to adjust quickly to change
• Value
– Meeting your specific needs at a fair price
Assess Your Communication Systems
to See if They Meet Your Business Needs
• Capacity restraints
– Large documents slow to transmit
• Complexities of dealing with multiple vendors and bills
• Not fully benefiting from currently available features
• Spending too much time or having difficulties
administering system changes
• High domestic calling costs
• Difficulties in budgeting and planning for services
• Multiple-site systems have evolved into a collection of
incompatible and obsolete phone systems
• Poor service and support
Meet XO Communications
• Business-class service provider for 10 years
• Award-winning, world-class network infrastructure
• 75 major U.S. markets
• The National Local Exchange Carrier™ for business
• Market leader in bringing bundled services to businesses
Now taking bundles to the next level with XOptions® Flex.
Your New Choice in Solutions
Your Business Needs
Phone with
Advanced Features
High-speed
Internet
Three Choices
À la Carte Solutions
Bundled Solution
XOptions® Flex
Complex
Less Complex
Simple / Flexible / Highest Value
Not Very Flexible
Some Flexibility
Pricey
Less Pricey
• Dynamic Bandwidth
• Unlimited Domestic Calling
• Administrative Management
Integrated Bundled Solution
for Small and Medium Businesses
• Simple
– Flat monthly rate for domestic calling, Dedicated
Internet Access and web hosting
– One invoice from one proven service provider with
one point of accountability
• Flexible
– Designed for expanding functional and capacity
needs
• Robust standard feature set
– Numerous optional features and services
• Cost Effective:
– Integrates both voice and data over single a T-1
– Unlimited domestic calling*
* 100,000-minute cap on Local and Long Distance usage for a single location.
If any location exceeds the cap, a 6¢ per-minute surcharge is assessed on every minute above the cap.
Complete Network Assets
Flexibility: Dynamic Bandwidth Allocation
• Data capacity needs continuously fluctuate.
– During peak times, capacity constraints can slow the
delivery of important documents.
• XOptions® Flex adjusts to heavy data demands by
permitting full use of the IP circuit to support increased
data traffic when voice lines are idle.
– Voice traffic always has the highest priority.
Reduce time needed to exchange critical documents
while delaying – perhaps eliminating –
purchase of additional bandwidth.
Flexibility: Contrasting Methods
of Transmission
Channeled TDM
IP Dynamic Bandwidth
Voice
Data
Dedicated voice and data
channels. No capacity flexibility
as demand fluctuates.
Voice
Data
Capacity continuously
adjusts to on-going demand
fluctuations.
Voice always has priority.
Value: User Administrative Portal
• Companies must respond rapidly to changing business
conditions
– Quick office changes, department restructurings,
employee moves and altered employee responsibilities
• Secure, web-based portal allows businesses to selfadminister functional changes
– Real-time and remote control to activate or deactivate
features on existing phone lines
– Reset voice mail pass codes
– Configure group services
Reduce time required to tailor features to changing
employee needs. Saves on administrative support calls.
Value: Unlimited Domestic Calling
• Reducing operating costs without impacting customer
support or employee performance is difficult.
– XOptions® Flex delivers domestic calling services
modeled to reduce your expenses.
• XOptions Flex provides unlimited local and long distance
calling
– Unlimited outbound and inbound calls
– Flat monthly bill
– One toll-free number for unlimited inbound calls
Reduce monthly domestic calling expenses while receiving
a consistent bill for accurate budgeting and planning.
Simplicity: Base Package
• Five voice lines and up to 1.5 Mb of data
– Bandwidth dynamically allocated
• Twenty-three standard features
• Unlimited local and long distance calling
• Self-service administrative web portal
• One toll-free number
• Hosting package
– 10 email boxes and 100 Mb disk space
• 90-day service guarantee
Additional optional features and services available.
Flexibility: Elective Features & Services
to Tailor XOptions® Flex to Your Needs
• High-speed option
• Additional T-1 to expand bandwidth to 3 Mb
• Additional phone lines
– Up to 16 lines on a single T-1
– Up to 24 lines when combined with high-speed option
• Auto attendant
– Field inbound calls to the intended destinations
• Basic call center applications
• Additional toll-free numbers
– Order as required
• Voice VPN
– Simplifies multi-location private dial plans
• Larger web hosting packages
– Order as required
Standard Feature Set
• Abbreviated Dialing
• Caller ID Line Block
• Call Forwarding Variable
• Call Return
• Call Forwarding Don’t Answer
• Call Waiting
• Call Forwarding Busy Line
• Last Number Redial
• Call Forwarding Remote Access
• Do Not Disturb
• Call Hold
• Hunt Groups (sequential,
circular, uniform, simultaneous)
• 3-Way Calling
• Consultative Hold
• Call Pick-Up
• Call Transfer
• Call Transfer with Consultative
• Caller ID (Name and Number)
• Voice Mail
• Anonymous Call Rejection
• Selective Call Acceptance
• Selective Call Rejection
• Selective Call Forward
Summary
• Business-class service supported by
– Provider who understands the needs of businesses
– Tier 1 nationwide network
• Reduce time needed to exchange large files and delay –
or eliminate – the purchase of additional bandwidth.
• Reduce monthly domestic calling expenses.
• Feature-rich optional services tailored to your business.
• Benefit from the simplicity of having a single point of
contact for both voice and data needs.
• Receive a single, consistent bill for accurate budgeting &
planning and reduced paperwork.
• Save time customizing and configuring your voice
services to your changing employee needs.