Transcript Hope Clinic @ UMHS

HOPE @ UMHS Program
2012 Clinical Program of the Year
Administrative Forum
February 11, 2013
Hope Medical Clinic of Ypsilanti, MI
• Non-profit founded over 30 years
ago
• Provides 11,000 free medical and
dental visits to 3,700 uninsured,
low-income patients
• 100 medical/dental + 250 other
volunteers
• Lacks on-site specialized
equipment to provide appropriate
diagnosis and triage
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Making an On-Site Partnership a Reality
• Formulation of plan(s)
• Memorandum of
Understanding – a team effort
including:
– Legal
– Facilities
– Human Resources
– Medical Education
– Public Relations
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Making an On-Site Partnership a Reality
Patients remain patients of Hope
Medical Clinic
• Hope provides and maintains all
medical records
• All follow-up visits, tests and
medications managed by Hope
• Hope obtains free radiologic,
laboratory and pathologic via
Trinity
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HOPE @ UMHS Clinic Workflow
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HOPE @ UMHS
On-site Operations
• Saturdays
• All volunteers part of Hope workforce
• UMHS volunteers include:
– Attending/resident physicians, medical
students
– Nurse practitioners and/or PA’s, nurses
– Audiologists
– Medical assistants, optical shop/tech
– Clerical staff
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Hope@ UMHS
Operational Highlights
• Program began October 2010
in otolaryngology; first five
clinics provided 74 patient
evaluations and 60 procedures
• 2012: 401 total visits; 50 of
these patients enrolled in
UMHS MSupport charity care
program for essential follow-up
care
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HOPE @ UMHS
Participating Departments
• Dermatology
• Ophthalmology
• Otolaryngology-Head
and Neck Surgery
• Plastic Surgery
“Is this how
you hold a
paper chart??
I Hope so.”
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Happy
to be
here…
… and
proud to
serve!
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