Transcript Template - SC CTSI

Internal SC CTSI Survey Analysis
Rethinking SC CTSI Communication
September 9, 2016
Sent to 83 people
Response rate: 31% (26)
News Sharing
What SC CTSI topics do you want to receive regular communication
about? Rate each topic according to your level of interest.
Let us know if there is anything else you would like to receive
regular communication about.
Responses:
•
Other collaborations with other CTSAs
•
Outcome data, Strengths, Weaknesses, Barriers to meeting our goals and proposed
solutions. How we are doing compared to other CTSA's.
•
Idea Share/Employee Engagement: When proposing initiatives, provide a platform for other
staff to contribute to the constructive and creative feedback process and or volunteer
help; Career Opportunities also would be good for morale and employee development
How frequently do you want to receive regular communication on
SC CTSI topics?
Weekly
Monthly
Quarterly
Collaboration and Knowledge Sharing
In the past, SC CTSI held Faculty and Staff Luncheons once a quarter. During these
events, Tom and Michele have provided updates.
How interested are you in attending these quarterly luncheons in the future?
Very interested
Interested
Somewhat interested
Not very interested
Not at all interested
In terms of content for these luncheons, how interested are you in
the following?
Weekly
Monthly
Quarterly
How frequently should we convene these luncheons?
Monthly
Quarterly
Weekly
Monthly
Quarterly
Let us know if there is anything else you would like to receive
regular communication about.
Responses:
•
Other collaborations with other CTSAs
•
Outcome data, Strengths, Weaknesses, Barriers to meeting our goals and proposed
solutions. How we are doing compared to other CTSA's.
•
Idea Share/Employee Engagement: When proposing initiatives, provide a platform for other
staff to contribute to the constructive and creative feedback process and or volunteer
help; Career Opportunities also would be good for morale and employee development
How interested are you in participating in monthly Collaboratory
meetings?
Very interested
Interested
Somewhat interested
Not very interested
Not at all interested
What format would you prefer?
Online: 50%
In person: 50%
I have ideas that I’m ready to share: (If yes, send your ideas to
[email protected])
Yes: 19.23%
No: 80.77%
How helpful would monthly communication meetings be to you
and your core group?
Very helpful
Helpful
Somewhat helpful
Not very helpful
Not at all helpful
In terms of content for the proposed communication meetings,
how interested are you in the following?
Identify news/success
stories (e.g., new
initiatives, core group
successes)
Coordinate SC CTSI
representation events
(distribution of core
group materials)
Troubleshooting core
group communication
issues such as increasing
the number of applicants
or service users
Updates on website
development
There are many online tools available that support project
management and teamwork for complex projects. SC CTSI is
considering using one of these tools. What activities would you
need help with that the tool should support:
Responses:
•
I don't need a collaboration tool at this point – 8 responses
•
Project management/task lists| Document sharing – 14 responses
•
Group discussions – 1 response
•
Document sharing – 3 responses
Getting Social
We are considering designating one or more “social chairs” to
organize non-work activities like lunches, group outings, bake-offs,
exercise groups, etc.
General Feedback
Tell us one thing we could do with regards to SC CTSI
Communications that would better enable you to do your job.
Responses:
•
Focus and organize the information so it all comes in one place weekly!
•
Regular e-mail news is gladly welcome.
•
Communicate how well we do things and if we are meeting our goals. Communicate what
other CTSA's are doing so we can compare.
•
Include Career Opportunities as a Highlight.
•
Just knowing what other groups are up to on a routine basis would be very helpful.
•
Just more information - we have been in the dark about a lot of things over the past few
years; information was shared with very few people and did not always trickle down.
Tell us one thing we could do with regards to SC CTSI
Communications that would better enable you to do your job.
Responses (Continued):
•
Highlight availability of research ethics consults among clinical researchers at USC.
•
Start tweeting.
•
Since the cores are located at different places across campus, how about incorporating
instant messaging as a form of communication with colleagues? In my previous workplace,
we used Microsoft Lync (which I think every computer should have), and it allows you to put
up an away message and archive conversations in case you want to refer back to
something that was discussed. I would definitely suggest we put an instant messaging policy
in place before launching this form of communication across CTSI. I think this is a great interoffice tool and if some folks don't want to use it (or not want to be bothered), then they
don't have to log in. I'd like to see this as an option. So let's say I need to communicate with
someone at Workforce Development. The old school way would be to e-mail or call the
person and leave a message if he/she is not there. The "new school" way would be to
instant message that person and when he/she returns, the message would be right there on
their computer. Just a thought.
Please share any other comments or suggestions about SC CTSI
Communications
Responses:
•
I like the luncheons to be a combo of updates and mingle time. If we do monthly then we
should have enough time for both of these items. Maybe we can alternate between formal
and informal luncheons. Sandwiches one month and then nicer meals quarterly.
•
Thank you for sending this survey out. Really appreciate this.
•
Branding the CTU and CTU Laboratory would create new revenue streams. New tag line for
CTU could be... Improving Community Health one trial at a time. CTSI Branding: Support
Research, discover results, successful outcomes in healthcare
•
When started it needs to remain consistent, relevant and fresh.