Transcript Aspects of Communication

Aspects of Communication
LSD BS RT January 2011
Bay County
What is Communication?
 Communication are processes for how information and
emotions are transferred between living organisms. In
humans, it can be spoken, written or even expressed
with body language.
Non-Human Communication
Marking Territory with Scent
Physically Marking Territory
Bees do the waggle dance to tell
others in the hive where the
honey is.
Wolves howl and use body language to
communicate with the pack
Birds sing and flock together
Even cells communicate
Cells communicate through
chemical and electrical means.
Human Communication
 Communication requires a sender, a message, and an
intended recipient,
 although the receiver need not be present or aware of the
sender's intent to communicate at the time of
communication;
 thus communication can occur across vast distances in time
and space.
Commonality
 Communication requires that the communicating parties
share an area of communicative commonality. The
communication process is complete once the receiver
has understood the sender.
Types of Communication
 Nonverbal
 Visual
 Oral
 Written
Non-Verbal
 Body language
 Facial Expression
 Space
 Uniform
 Gestures
Visual Communication
 Visual communication
solely relies on vision,
and is primarily
presented or expressed
with two dimensional
images
 It also explores the idea
that a visual message
accompanying text has a
greater power to inform,
educate, or persuade a
person or audience.
 Signs
 Typography
 Drawing
 graphic design
 Illustration
 Color
 electronic resources.
Oral Communication
 primarily referring to spoken
verbal communication,
typically relies on both words,
visual aids and non-verbal
elements to support the
conveyance of the meaning.
 Oral communication includes
discussion, speeches,
presentations, interpersonal
communication and many
other varieties.
 In face to face communication
the body language and voice
tonality plays a significant role
and may have a greater
impact on the listener than
the intended content of the
spoken words.
Importance of Delivery
 "communication
comprise 55% body
language, 38% tone of
voice, 7% content of
words", the so-called
"7%-38%-55% rule".
Written Communication
 Writing is the
representation of
language in a textual
medium through the use
of a set of signs or
symbols (known as a
writing system).It is
distinguished from
illustration, such as cave
drawing and painting,
and non-symbolic
preservation of language
via non-textual media,
such as magnetic tape
audio.
Noise
In any communication model, noise is
interference with the decoding of messages
sent over a channel by an encoder.
Type of Noise
 Environment
 Physiological
 Semantic
 Syntactical
 Organizational
 Cultural
 Psychological
Environmental Noise
 Noise that physically
disrupts communication,
such as standing next to
loud speakers at a party,
or the noise from a
construction site next to
a classroom making it
difficult to hear the
professor.
Physiological-Impairment
Noise:
 Physical maladies that
prevent effective
communication, such as
actual deafness or
blindness preventing
messages from being
received as they were
intended.
Semantic Noise:
 Different interpretations
of the meanings of
certain words. For
example, the word
"weed" can be
interpreted as an
undesirable plant in your
yard, or as a euphemism
for marijuana.
Syntactical Noise:
 Mistakes in grammar can
disrupt communication,
such as abrupt changes
in verb tense during a
sentence.
Organizational Noise:
 Poorly structured
communication can
prevent the receiver
from accurate
interpretation. For
example, unclear and
badly stated directions
can make the receiver
even more lost.
Cultural Noise:
 Stereotypical assumptions can cause misunderstandings,
such as unintentionally offending a non-Christian person
by wishing them a "Merry Christmas."
Psychological Noise:
 Certain attitudes can also make communication difficult.
For instance, great anger or sadness may cause
someone to lose focus on the present moment.
Disorders such as Autism may also severely hamper
effective communication.
Communication Skills
Communication permeates
everything we do.
 Wants and Needs
 Personal Relationships
 Social Relationships
 Business Relationships
 Artistic Expression
 Above all Communication = Meaning
Be Effective
 Make sure your audience
gets the message!
Be Prepared
 Know your subject area
 Know your setting
 Arrange for venue,
materials and technology
equipment in advance to
avoid bugs and failures.
 Take the audiences
comfort in mind.
 Seating
 Breaks
 Refreshments
Know your audience
 Demographics
 Language
 Culture
 Knowledge
 Physical Needs
 Social Affinities
Engage:
Connect with the Audience
 Make it interesting
and relevant to
your audience.
 Draw them in and
get them to sit on
the edge of their
seats.
 Encourage
participation
Use Feedback
 Listen to your audience
 Take note of non-verbal
signals
 Did the audience receive
the message you
intended?
 Use suggestions and
comments to make
changes and connect
more efficiently with
future audiences.
Thank You