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Presentation skills
• Identify what makes an effective
presentation
• Practise individual presentation skills
and receive feedback from each other
• Demonstrate how active listening
improves clarity of communication
Giving effective feedback
• Balanced
- praise and criticism
• Specific
- examples
• Actionable - can change
• Participative - not imposed
• Helpful - constructive suggestions
• Prioritised - most significant first
Learning review
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Get attention - with an 'interesting' opening
This means you - explain relevance to audience
Central message - statement of your purpose
For example - two or three examples or illustrations
• Close - end with striking, summary sentence
Feedback based on the 7Cs
• Clear: about your goal or message. What is
your purpose in communicating with this
person? Give the information needed for the
listener to take action
• Concise: stick to the point and keep it brief
• Concrete: a clear picture of what you're
saying
• Correct: when your communication is correct,
it fits your audience and is error-free
Feedback based on the 7Cs
• Coherent: all points are connected and
relevant to the main topic, and the tone and
flow of the text is consistent
• Complete: the audience has everything they
need to be informed and, if applicable, take
action
• Courteous: friendly, open and honest
Barriers to communication
Language
- what you say
- how you say it
Physical
- noise
- comfort
Participants - attitudes and styles
- backgrounds
Preparation
- structure
- information
Types of questions and
when to use them
• See workbook