Transcript barriers to communication

BARRIERS TO
COMMUNICATION
2.1 Define personality traits
2.4 Measuring Personality
(communication/listening style inventories)
5.2 Sensation/Perception
6.5 Social Factors that Motivate Behaviors
COMMUNICATION EXERCISE #1
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Diagram 1 (activity): One Way
Communication
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What are the frustrations of the sender
and the receiver?
Barriers to Communication
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NOT LISTENING!! - learn to show
interest without interrupting the speaker
Barriers to Communication
Not Listening
 PREJUDGING – forming opinions
without knowing the facts
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Barriers to Communication
Not Listening
 Prejudging
 USING INAPPROPRIATE CHANNELS
– one-on-one/personalized interaction
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Barriers to Communication
Not Listening
 Prejudging
 Using Inappropriate Channels
 SPECIALIZED LANGUAGE – know
your audience
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Barriers to Communication
Not Listening
 Prejudging
 Using Inappropriate Channels
 Specialized Language
 Sending Mixed Messages – body and
oral language should agree
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Barriers to Communication
Not Listening
 Prejudging
 Using Inappropriate Channels
 Specialized Language
 Sending Mixed Messages
 NOT ACCEPTING THE MESSAGE – we
must hear what’s being said even if we
don’t agree
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Body Language
In talking with each other, we see/hear
words, tone, body language: hands,
face, eyes, posture
 Student Responses (emphasis)
 We have control over these aspects to
make our communication better and can
keep us from being misunderstood
 FIELD TRIP: TO THE BUS PORT!
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COMMUNICATION
IS…
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7% WORDS
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38% TONE
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55% BODY LANGUAGE
Appearance is a form of
Communication
Think about your favorite outfit. What do
you want to convey to other people when
you wear that outfit?
 - to get attention?
 - to stand out?
 - to gain acclaim/status?
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Emotions Convey Communication
- What do they tell us about how people
are feeling?
 Pay attention to body language before
attempting to communicate <handout>
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Measuring Personality (2.4)
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Complete the communication and
listening style inventories
A request from the judge…
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Blind on Right

About to Fall

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