Transcript a 1-slide PowerPoint file

From Ed Batista: Energy vs. Intensity in Interpersonal Communication
www.edbatista.com/2008/02/energy.html
• Vivid or...
• Animated or...
• Demonstrative
High
Emotive
Assertive
Contained
Focused
ENERGY
• Reserved or...
• Calm or...
• Impassive
Low
Low
• Relaxed or...
• Diffuse or...
• Accepting
High
INTENSITY
• Intentional or...
• Specific or...
• Challenging
Our interpersonal communication behaviors can be defined in terms of their energy and their intensity.
Mapping these two dimensions across each other results in four distinct modes that represent clusters of
associated behaviors. Choosing the mode that best fits the moment can allow us to communicate more
effectively with a specific person in a given setting. What behaviors define each mode for you? Are
certain modes easy or difficult? Are you able to identify and use the mode that best fits the moment?