Transcript Using Technology to Support Coaching – Online Coaching?

Using Technology to Support
Coaching – Online Coaching?
John Gray
Coach to
Learn
May 31st 2012
Technology supporting Coaching
– John Gray
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Introduction
May 31st 2012
Technology supporting Coaching
– John Gray
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Questions about Online Coaching
• What do we mean by coaching?
• What do we mean by online coaching?
• Is there a difference and for whom?
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– John Gray
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What forms of Technology?
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Information – static web sites
Asynchronous text based communication
Live text based communication
Audio based communication
Video based communication
Virtual worlds interaction
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What does this Look Like?
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Coach on the Desktop / App on your Lap
Email
Chat / Skype
Facebook, Twitter, LinkedIn
Elluminate
Second LIfe
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Do Coaches Use Technology to
Support Coaching?
Technologies Used
Other
Text
Email
Video
Voice
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Therapeutic Innovations in Light of Technology Magazine survey – Jan 2012
Asked if they prefer f2f before online : No=75%, Yes=25%
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Impact on
Coaching
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Differences between f2f and online
Recognition of IT literacy of clients
Potential conflict re confidentiality, trust etc
Benefits of online approach
What do you think about this
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Technology for the
Future
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Emerging use of Second Life
Truly a virtual Office
Can create spaces unlikely to be visited
Avatars to represent current state
Safe haven to investigate and simulate
barriers
• Could do group coaching where anonymity
is maintained…
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Some Tips for Using Technology to
Support Coaching (TILT)
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Everything is data
Use the same sensory system as your client
The skills to develop a bond are same as for f2f
Set agreements early
Before responding check the tone, and needs of any
request
Slow down, reread and proof read everything before
sending
Use humour to make and keep contact
Keep the coaching interesting – big picture then specifics
Be creative, use all technologies available – youtube, wikis,
blogs etc
Be generous with your responses
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Technology supporting Coaching
– John Gray
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Conclusions
• Technology can complement coaching
• Can broaden access to coaching
• Can enhance/refine interaction between
coach and client
• Clear need for coach and client to
understand the issues around security –
and hence confidentiality and trust.
May 31st 2012
Technology supporting Coaching
– John Gray
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