Transcript Key Term

Enkh-Amgalan Baatarjav
Jedsada Chartree
Thiraphat Meesumrarn
Motivation
 A new way of communication
 Network size (3rd most used SNS: 55m monthly visitors)
 Growth rate (1,381% Feb 2008 - Feb 2009)
 Global
 Social networking
Answer the question of
why we use Twitter
Problem Definition
 Understanding intentions
 Intentions as an individual
 Intentions as a community
 Intentions as a network
 Understanding behavior
 When do they use Twitter?
 Where do they tweet?
 Understanding usage
 To understand in dept of how and why people use Twitter
 To explore micro-blog’s potential impacts on informal
communication at work
Proposed Method:
Individual
User Intentions categories
• Information Sharing
• Information Seeking
• Friendship-wise
Link analysis algorithm by Jon
Kleinberg
User intentions
• Daily Chatter
• Conversations
• Sharing information
• Reporting news
Proposed Method:
Community
• Analyzing the overlapping
community structure technique:
Clique Percolation Method
(CPM)
• Community is union of members
who have common K friends
• It implies that inter edge density
is higher than intra edges density.
Key Term
Key terms are defined by frequency
of word in each community
Proposed Method:
Network
• Recurring patterns in word
usages
•Trends for the terms “friends” and
“school” from Monday through
Friday in entire data corpus.
•Identifying significant terms in
each day of the week using loglikelihood ratio
Methodology
 Gathering data
 Collected data at specific times of the day
 Focused on current active users who continually post a
series of 20 or more updates
 Used a Random walk with backtracking to collect the
data
How did users access Twitter
 61% use the web
 7,5% mobile
 7.2% IM
 1.2% Facebook
 22.4% custom
applications
Peak time
 The activity occurs
between 10 AM and 4
PM.
 Most twitter updates
peak around 3 PM and
reach a low at 4 AM
Locations
 Top 3 are the USA,
Europe, and Japan
respectively.
 The Top 10 countries
after the US account for
50% of users in the test
sample are: Japan,
Germany, U.K., Brazil,
Holland, France, Spain,
Belgium, Canada, and
Italy.
METHODOLOGY
 Interview Method
 Phone Interviews (40-60 minutes each, Sep. - Dec.
2008)
 Samples

11 participants from large IT companies
 7 men, 4 women

Workers and managers
METHODOLOGY
 Research Questions
 Why people use Twitter?
 How Twitter is use differently from other
communication media?
 How micro-blogging influence people at work?
(cont.)
Result
 People use Twitter
 Keep in touch, gather useful information, see for helps and
opinions, reduce emotional stress
 Frequent brief update about personal life activities, real-time
information
 Differences from other communication media
 Twitter technology feature service –brevity, mobility, and
broadcast nature
Result
(cont.)
 Potential impacts on informal communication at
work
 Keeping in touch with friends and colleagues
 More understanding perspective in others’ minds
 Keeping up with what ‘s new with one another
Conclusion
 Three studies conducted to gain an in-dept understanding:
 Users intentions and community structure
 The ways to access and the frequency of using Twitter
 Why and how people use Twitter
 Potential impacts on informal communication at work
References

Paper 1
Title: Why we twitter: understanding microblogging usage and communities
Authors: Akshay Java, Tim Finin, Xiaodan Song, and Belle Tseng
Forum: In Proceedings of the 9th WebKDD and 1st SNA-KDD 2007 Workshop on Web Mining and Social Network
Analysis (San Jose, California, August 12 - 12, 2007). WebKDD/SNA-KDD '07. ACM, New York, NY, 56-65.
Link: http://doi.acm.org/10.1145/134854 9.1348556

Paper 2
Title: How and why people Twitter: the role that micro-blogging plays in informal communication at work
Authors: Dejin Zhao and Mary Beth Rosson
Forum: In Proceedings of the ACM 2009 international Conference on Supporting Group Work (Sanibel Island,
Florida, USA, May 10 - 13, 2009). GROUP '09. ACM, New York, NY, 243-252.
Link: http://doi.acm.org/10.1145/1531674.1531710

Paper 3
Title: A few chirps about twitter
Authors: Balachander Krishnamurthy, Phillipa Gill, and Martin Arlitt
Forum: In Proceedings of the First Workshop on online Social Networks (Seattle, WA, USA, August 18 - 18, 2008).
WOSP '08. ACM, New York, NY, 19-24.
Link: http://doi.acm.org/10.1145/1397735.1397741