Verbal communication + interpersonal
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Transcript Verbal communication + interpersonal
Chapter 3 Review
What is the difference between
acculturation and enculturation?
What is ethnocentrism?
What is a possible benefit of cultural
clash?
Improving cultural understanding—how?
Chapter 3 - Communication, Culture, and
Identity
Chapter 4 Recap/Lecture
What is verbal communication?
Written
Face-to-face
Use of words to communicate message
Part of communicating effectively
Relationship to interpersonal
communication?
http://www.youtube.com/watch?v=8hGDlifwhg
Use of Symbols
Language = System of Symbols
Words = Verbal Symbols
Grammar = Rules for use of
words/symbols
Encoding and Decoding – difference?
Verbal symbols….
Are symbolic
Impacted by culture?
Evolve
Over time
Because of technology
Examples?
Vary in level of abstraction
Can be intentional (strategic ambiguity,
equivocation “You are always so kind to me! Thanks for the
gift!”, euphemisms “Pardon me while I run to the powder room.” )
Verbal symbols …
Have denotative and connotative meaning
Difference?
http://www.youtube.com/watch?v=2F-ayEU3DBU
What are the denotative meanings of these words?
What could be the connotative meanings?
Hot
Scrub
Crazy
Bad
Jumping
Thirsty
Swag
Verbal symbols….are powerful
Positively
Building relationships
Inclusion
Confirmation
Problem solving
Negatively
Static Evaluation
Polarizaion
Reifiicaion
Muting
Sexist language
Racist language
Homophobic language
Albeist language
Group Chat
The Power of Language. Complete the slip
of paper on the power of language. Have a
discussion with your group.
Discuss how those words would negatively
impact interpersonal communication
○ (e.g. if used, would you continue to communicate?
Change the way you communicate? Change your
perceptions of that person?)
At end of discussion, on back of your slip—
what did you learn? Any word surprise
you? Altered any of your current views?
Improving Verbal Communication
Perspective taking
I-Messages
Understanding ladder of abstraction
Indexing
Probing middle ground
Sex and Gender
Two-culture theory
Some argue:
Women use: more rapport talk, modifiers,
polite talk
Also align those traits with femininity
Debate over if difference exist
Application Exercise
Application Exercise #3
(Worth 10 points):
There’s a current debate over if there is a difference
between the way men and women communicate verbally.
Observe a conversation between a male and female
(either out in public or on a television show). Focus on
their verbal communication. What differences do you
notice in terms of the way each sex communicated with
each other? How did these differences (or similarities)
appear to impact interpersonal communication? Also
discuss examples of how the two sexes communicated on
an interpersonal level by reflecting on some of the terms
you learned this chapter (e.g. connotative vs. denotative
meaning, other factors impacting their use of symbols,
their use of verbal symbols in positive or negative ways).
Did your findings align with how you feel about the current
debate? Must use terminology from the text. Can include
as paragraphs or as lists (of sentences and short
phrases—not 2 words). Must be typed.
Culture and Ethnicity
Theories to help understand
Symbolic interactionism
Sapir-Whorf hypothesis
○ Linguistic determinism
○ Linguistic relativity
Phatic communication
Code switching
Codabiliy
Speech communities
Idioms
How do we use idioms in the US?
Generation
Differences based on
Shared experiences
New technologies (or lack thereof)
Co-culture
Context
Determines appropriateness
e.g. “Shut up”
Consider all elements in environment,
such as:
Situation
Time
Relationship
Nonverbal cues
○ Relationship between verbal and nonverbal
○ Will discuss with Chapter 5
Food for thought
Consider the role of verbal communication:
How difficult would it be to have
interpersonal communication without
using verbal communication?
Let’s play our version of CHARADES and
see!