Transcript Culture . ppt

Corporate Culture:
A Global Perspective
Corporate Culture is…
1. Influenced by national culture
and
2. Sustained by corporate leadership
What is corporate culture?
Corporate culture is a manifestation of the
informally sanctioned corporate attitude.
It is often referred to as “Organizational
DNA” or the “Organizational Soul.”
It is a fundamental contributor to the success
or failure of corporate strategies.
Corporate Culture can evolve from…
• A leader’s vision, policies, and actions
• Influential individuals or work groups
• Policies & Procedures (Careless, lax, or unclear)
• People management philosophy (ignoring employee harassment)
• Employee work-ethic (hire for attitude; train for skill)
• Organizational policies (no gifts from suppliers, casual
Fridays, etc.)
Corporate Culture is reflected in…
A company’s
• Values, business principles, and ethical standards preached
and practiced by management
• Approaches to people management
and problem solving
• Relationships with Shareholders, community, customers,
suppliers, government agencies, etc.
• Entrenched attitudes toward people from different “national”
cultures
The First Step on the Path to
Implementing a Successful
Global Strategy…
Understanding the Relationship between
National Culture and Corporate Culture
Corporate Culture & National Culture
Are Symbiotically Related
What is national culture?
National culture is the mental programming
of a group of people. It is comprised of the
values, customs, and belief systems shared by a
particular group of individuals.
Cultural Understanding can translate
to better Business Practices
Contributions of Geert Hofstede
He separated cultures into five dimensions:
•
Power Distance
•
Individualism
•
Uncertainty Avoidance
•
Masculinity
•
Short and long-term orientation
Business Ethics:
It can be argued that some dimensions of
business ethics are fluid.
Cultural norms can differ between
countries. What is unacceptable in one country
may be perfectly acceptable in another.
Thus…
A healthy corporate culture will encourage
employees to observe, learn, and avoid passing
judgment too quickly.
Effective strategic leaders - Craft global strategies that nurture a healthy
corporate culture
 Encourage employees to understand and appreciate
other national cultures
Important qualities of strategic leaders
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Determination to nurture a healthy corporate culture
Courage
Self-confidence
Integrity
The capacity to deal with uncertainty and complexity
A willingness to hold people (and themselves)
accountable for their work
Summary
Cultural Core Concepts
It’s not about Magic – It’s about Management
Corporate Culture…
Management’s Responsibility
1. Corporate culture refers to the character of a
company’s internal work climate and personality.
2. In a strong-culture company, culturally-approved
behaviors and ways of doing things are nurtured
while culturally-disapproved behaviors and work
practices are discouraged.
3. In adaptive cultures, there is a spirit of doing what is
necessary to ensure long-term organizational success.
4. Adaptive cultures are exceptionally well suited to
companies with fast-changing strategies and market.
5. The tighter the culture-strategy fit, the more the
culture steers company personnel into displaying
behaviors and adopting operating practices that lead
to successful strategy execution.
6. It is in management’s best interest to dedicate
considerable effort to building a corporate culture
that encourages behaviors and work practices
conducive to good strategy.
7. A company’s culture is grounded in and shaped by
its core values and the bar it sets for ethical
behavior.
8. A multinational company needs to build its
corporate culture around values and operating
practices that travel well across borders.
A relaxed culture…