Transcript Swipe down on the screen to open notification bar.

Installing\Uninstalling the
Mezzanine Helium Android
application
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Uninstalling the Helium Application
1. Click on settings
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2. Select “More” at the top right
3. Select “Application manager”
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4. Scroll down until you find “Helium”
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5. Click on “Uninstall”
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6. Click on “Uninstall”
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Change APN settings on device
Go to Settings /
Connections
1. Delete existing APN’s
2. On bottom right menu:
+ New APN
3. Enter Name and APN detail –
with details from Vodacom
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2.Botton right
menu
Installing the Mezzanine helium Android application
1. You will receive a SMS with a URL link
(internet address)
* Important Note – training partner must
send this SMS to each device invited
Open messages, click on the URL link in the
SMS, and select ‘Open URL’.
That will redirect you to the site with address
for example:
https://kenya.mezzanineware.com/apk/Androi
d-Client-1.2.6.apk
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Installing
the Mezzanine
helium Android application
Mobile Healthcare
(m-Health)
2. Select web browser
Complete action by selecting
Internet web browser, and
clicking on ‘Just once’
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Installing the Mezzanine helium Android application
3. Save file
Keep the Helium Android file
by selecting - ‘Ok’.
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Installing the Mezzanine helium Android application
4. Download complete - notification bar
On your device - Swipe
down on the screen to
open notification bar.
Wait for the Helium
Android download to
complete. Then tap on
the item that has just
been downloaded to
open the link.
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Installing the Mezzanine helium Android application
5a. Allowing an installation from ‘Unknown
sources’
You will probably
receive a warning that
the installation is
blocked because the
application does not
originate from the Play
Store. Just click on
Settings.
Then find the “Unknown
Sources” option and
select that.
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Installing the Mezzanine helium Android application
5b. Allowing an installation from ‘Unknown
sources’
Agree to Unknown sources by
selecting ‘OK’.
You will see a check mark now
appears next to the option in
your Security Settings menu.
The download will continue.
If you need to download again
in future – this step will be
needed again
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Installing the Mezzanine helium Android application
6. Installing...
Allow access to all required
functionality on the device.
Just keep pressing Next until
the Install option appears in
the bottom right-hand corner.
Then click on that Install
option.
The application will now install.
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Installing the Mezzanine helium Android application
7. Done – App installed
Once the App has installed,
click on the Open button to
open the App.
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Installing the Mezzanine helium Android application
8. Applications
From your Home screen,
navigate to the page where you
can see the Mezzanine helium
logo.
You will receive another SMS
with your Helium login details.
Once you have received these,
open the helium app.
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Installing the Mezzanine helium Android application
9. Logging In
Use the username which you have
received via SMS – this will be an
international phone number (eg.
254716201555).
Also complete the PIN code you have
received in a separate SMS.
Then enter the PIN received from the
server and click the arrow to continue.
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Installing the Mezzanine helium Android application
9. Personal details
Enter your name and surname as
person receiving the device.
Next choose a PIN that you won’t
forget, and enter it in the ‘Enter a
new PIN’ field.
Use something simple like “0000”
on behalf of the users… as they will
be required to enter this each time
they open the app.
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Installing the Mezzanine helium Android application
10. General Mezzanine Support
• Web : http://support.mezzanineware.com/
• Email : [email protected]
• Phone : +27 21 880 2033
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