NOKIA BUSINESS MODEL & SCAMPER
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Transcript NOKIA BUSINESS MODEL & SCAMPER
NOKIA
BUSINESS MODEL & SCAMPER
Creativity and Innovation Subject
Tami Ariyanti Yuwono 19008073. Illona Freddy 19008073. Maharani Ayunda 19008002.
Madeza Alexander 19008074. Muhammad Dien Lesmana 19008032
BUSINESS MODEL
VALUE PROPOSITION
Connecting People
Phone
SMS
Social network
Additional
Media: music, video and voice note recorder; gallery
Information seeker: Internet browser
Information storage: notes, contacts, appointments
Anywhere, Anytime
CUSTOMER
Customer
Segment
Economic level
& Region
segmentation
Office
Music
Social
Connectivity
Customer
Relationships
Operational
(“front office”
business
processes: sales
marketing,
service)
Collaborative
(self-service)
Analytical
(analyze data)
Distribution
Channels
Nokia official
stores
Hand phone
outlets
Electronic
center
ECOSYTEM
Key Activities/
Core Capabilities
Value Configuration
R&D
Human
Marketing and
Sales
Finance
Key Resources/
Resource
Techies
Marketer
Finance
Production
Partner
Network
Operator
Distributor
Manufacturers
FINANCE
Cost Structure
Marketing
Research & Development
Salary and Bonus
Administration
Production
Revenue Flows
Product sales
Substitute
Combine
Conventional
hand phone
Music player
Camera
NOKIA
MESSENGER
Adapt
Stay in lower
Handphone+camer
a+musicplayer+soci
al network features
price, keep
costs down
Iphone + Blackberry
(High resolution
display, Nokia
Messenger, Apps)
Able to house Symbian OS or Android
Modify
OS (depend on user’s desire)
Software can be upgraded
automatically (Blackberry/Mac)
P
ut to Other
Purpose
Eliminate
Rearrange
Camera
Rigid Display
Network
Music player
(Huge mp3
storage, high
quality
speaker)
Chat
messenger
Laptop
Complicated
interface
(music player,
home screen)
Limitation of
OS options
Operator (to
support
service for
Nokia
Messenger)