Transcript Order Letter

Responding to Orders
Gladys Hung
Structure of OA
(Order Acknowledgement)


Acknowledge the order (say thank you)
Give your promise upon the delivery / special
request
Answers on p. 53
a)
b)
c)
We are pleased to inform you that we have
received your order no. B6299 dated / of
August 20. Thank you for your order no…
This is to inform you that we have receive
your order no. B6299 for 2,000 Star Ranger
alarm clocks.
WE are pleased to confirm that we have
received the above order for 30 garden
furniture sets.
Active -> passive

s + will / must / can / may + v + o.



S + will / must / can / may / be +pp.
The delivery must be processed immediately.
被動語態





S + is / am / are + pp
S+ was / were + pp
S + will + be +pp
S + is/am/are + being + pp. (進行式的被動)
S + has / have + been + pp (現在完成式的被動)
Answers on p. 54 (passive) – 3.1
a)
b)
c)
d)
Your order is now being put together.
Your order will be shipped immediately.
This line has been discontinued.
This line has been replaced with a new
model.
Answers on p. 54 (passive) – 3.2

Your order is now being processed and will
be shipped by the end of this week.
Answers on p. 54 (passive) – 3.3
a)
b)
Your order is now being put together and
will be shipped immediately.
This line has been discontinued and has
been replaced with a new model.
Answers on p. 54 (passive) – 3.4
Dear Mr. Garcia
We are pleased to inform you that we have
received your order, no. 23886, dated August
23, for 6 gas ranges, model no. J6-304. Your
order is now being processed and will be
shipped today.
Sincerely yours,
Gladys Hung
Vocabulary (in textbook)
1.
2.
3.
4.
5.
6.
7.
8.
replace
regret
strike
discontinue
supply
apologize
dispatch
range