Transcript Powerpoint file - IT Services

IT
at the University of Oxford
http://WelcometoIT.ox.ac.uk
IT Services
13 Banbury Road
Reception (2)73200
Help Desk: (6)12345
[email protected]
Agenda
University card
IT Services: what facilities and who can
use them
Your Oxford account & your Email
Network connection, use, and remote
access
What can go wrong?
Personal web space;
OxFile
IT Learning Centre
WebLearn;
Other resources;
April 8, 2017
Backup
Useful web links
IT at the University of Oxford
Slide 2
University Card
Oxford University identity card
Sign the back NOW
Carry it with you at all times
 IT Services facilities
Used to access
 libraries
 departments
 College facilities
If lost report immediately to:
College Office/Porters/College IT Dept/Library
Lost cards incur a £10 replacement fee
April 8, 2017
IT at the University of Oxford
Slide 3
IT Services provide
Backbone network, mail, web, UNIX
servers
Your department or College’s network is run by
your local staff and we at IT Services cannot
set up a connection to it for you
Remote access services (VPN & Eduroam)
File backup and archive (not available to
undergraduates)
April 8, 2017
Personal web space, exchange of large
files
IT teaching, WebLearn, Service Desk
Hardware breakdown service
Online shop: software, licences &
services
Enterprise Administration Systems
(Finance,IT HR,
Student
Systems,
at theDARS,
University
of Oxford
Slide 4
Who can use IT
Services?
Undergraduates
Postgraduates
University and college staff
Academic visitors
Most of IT Services’ facilities are
free to members of Oxford University
April 8, 2017
IT at the University of Oxford
Slide 5
Activating your Oxford
account
When your University Card was
issued …
IT Services created your Oxford
account ...
and sent you an email containing
your
ACTIVATION CODE
Just follow the instructions and
your account should be working
within minutes …
https://webauth.ox.ac.uk
April 8, 2017
Your Oxford account gives you access to email
and many other
including
the selfIT atservices
the University
of Oxford
Slide 6
https://webauth.ox.ac.uk
April 8, 2017
IT at the University of Oxford
Slide 7
Email at Oxford
Use your University account for ALL
University correspondence
Email addresses can be looked up via
the web:
http://www.ox.ac.uk/contact
or use the Global Address List within Exchange
Obey the University’s rules for
computer use
DO NOT disclose your password to
anyone
Basic SPAM filtering available through
the IT Services registration pages –
please use it!
April 8, 2017
This is set to medium by default, so watch your
Slide 8
Junk folder
IT at the University of Oxford
Email Addresses
University email addresses
[email protected]
All new students and staff
have an e-mail address and account
created when their University Card is
issued
Graduates generally have addresses
for both department and college
Normally both go to the same Oxford
account but …
a few departments still run their own
email servers
April 8, 2017
IT at the University of Oxford
Slide 9
Reading Email
Main University mail service is called
Nexus
OWA (Outlook Web App) is the web face of
Nexus
https://nexus.ox.ac.uk
Can read e-mail using an e-mail client
Outlook, Thunderbird and others
need the client installed & configured on
your computer
Configuration instructions for numerous
clients at
http://help.it.ox.ac.uk/nexus/email/clients
Many colleges insist on undergraduates
reading email daily during full term
If you don’t read your Nexus e-mail
regularly please
itOxford
to an account
IT at the forward
University of
April 8, 2017
Slide 10
https://nexus.ox.ac.uk
Use your University (Single Sign-On)
login to access OWA (Outlook Web App)
NB
April 8, 2017
IT at the University of Oxford
Slide 11
Webauth/SSO login
The webauth or SSO (Single Sign-On) login
screen is used for most services other
than Nexus
April 8, 2017
IT at the University of Oxford
Slide 12
Manage your IT Services
Accounts
Login via
Manage accounts
www.it.ox.ac.uk
Set, update or view
Nexus mailbox settings
SPAM filter settings
Email forwarding
Email usage and quota
April 8, 2017
IT at the University of Oxford
Slide 13
Connecting to the network
College or department specifics
Local connections, run by college or
department
IT services cannot set up a connection
to a College or Department network for
you as we do not run the network inside
the college or department
You must:
have anti-virus software installed and
kept up to date
(Sophos is free to all members of the
University)
April 8, 2017
keep your OS updated (e.g. Windows
Update)
IT at the University of Oxford
Slide 14
Network usage
Peer-to-peer file sharing (e.g.
BitTorrent, LimeWire) is frowned upon and
may be forbidden by your college or
department.
Non-permitted P2P activity may result in
disconnection or a fine or even a visit to
the Proctors
NB Skype is permitted.
Oxford backbone and JANET AUP
Email software
April 8, 2017
IT at the University of Oxford
Slide 15
Remote Access
Remote Access uses a separate password, NOT your SSO password
http://help.it.ox.ac.uk/network/wireless/
Eduroam service
– An international federation of academic institutions which
allows its users to visit other organizations and obtain WiFi
access using the same username and password as they would use at
their home institution.
– Quick set-up: https://cat.eduroam.org
– You may need to use VPN over Eduroam to access some services
– Do login as [email protected]
– the @ox.ac.uk allows you to connect at other Universities
VPN service
– Needed for use of OWL, the Oxford Wireless LAN
– Used for access to some resources that are restricted to the
University network when your computer is not directly connected
to the OU network. e.g. on a commercial broadband service or via
Eduroam (below).
April 8, 2017
IT at the University of Oxford
Slide 16
Personal Web Space
Each user is allowed 100MB of web space
Activate it on
https://register.it.ox.ac.uk/accman/web
(‘Manage web space’ in IT Services
Registration login)
Access using Oxford username and password
Use SCP, SFTP (unsecured FTP is not
permitted) to place files on web space
Need to use “makeweblinks” command on linux
server for SCP connection
Details on IT Services web site
http://help.it.ox.ac.uk/web/personalwebpages/pers
onalguide
May not be used for commercial purposes or to
April 8, 2017bring the University
into disrepute
Slide 17
IT at the University
of Oxford
OxFile: Large File
Exchange Service
Sometimes you want to transfer a file to
someone but it is too large to attach to an
email or to put into your personal web
space.
OxFile is the University’s “DropBox” service
April 8, 2017
Visit it on https://oxfile.ox.ac.uk/
Limits: 25 gigabytes per file, 40 gigabytes per
folder
Access using Oxford username and password
Can be used for receiving files as well as for
passing them to others
Data can be received from/passed to people
Slide 18
at the University of Oxford
outside theITUniversity
What can go wrong?
General advice on Information security:
See the InfoSec web site
https://www.infosec.ox.ac.uk
- Passwords
- Scams
- Phishing
- Passwords
- Think before you click!
Computer virus?
protect your computer
software & regular updates available from IT
Services
http://help.it.ox.ac.uk/viruses/
April 8, 2017
IT at the University of Oxford
Slide 19
What (else) can go wrong?
Keep your software up to date!
Windows updates, Office updates
Malware updates
In fact keep everything up-to-date!
Corrupt/lost files? – Take regular
backups
No space for new email?
delete unwanted messages
attachments
– watch for big
Forgotten password for:
Nexus/SSO? – reset it using your
security question
College/dept network? – see
April 8, 2017
College/dept IT Staff
IT at the University of Oxford
Slide 20
Dealing with Problems
Look on college/dept or IT Services
web pages
http://help.it.ox.ac.uk
Then ask college or department IT
staff
If all else fails then contact the
Central Service Desk which is
available 24x7
E-mail [email protected]
Or call (6)12345
(calls will be handled by the NorMAN service outside IT
Services hours)
April 8, 2017
Forgotten college or department network
password?
IT
at
the
University of Oxford
IT Services don’t control those so can’t help –
Slide 21
Hardware Breakdown
Service
Useful and cheap breakdown cover for your
desktop, laptop, printer, or iPod
http://help.it.ox.ac.uk/breakdown/
April 8, 2017
IT at the University of Oxford
Slide 22
IT Learning Centre
http://courses.it.ox.ac.u
k
The IT Learning Centre delivers over 200 classroom
based IT courses.
We also offer online video courses via lynda.com
Visit http://courses.it.ox.ac.uk/lynda
From fundamental courses in the use of standard
office packages through to programming, database
design, academic use of office software, on-line
presence, and digital media skills.
We engage industry-leading practitioners to teach
April 8, 2017a wide range of digital media skills including
Slide 23
IT
at
the
University
of
Oxford
creating digital videos and podcasts, and how to
IT Learning Centre
http://courses.it.ox.ac.u
Attend hands-on, classroom-based course led by expert
teachers or learn 24/7 from k
an online library of videos.
Classroom-based courses are low cost, access to lynda.com
is free
Also drop-in sessions, lunch-time ‘byte-size’ sessions,
closed courses, tailored courses and more
Windows, Linux and Mac
Fully equipped teaching rooms available for hire
Book online at - http://courses.it.ox.ac.uk
April 8, 2017
IT at the University of Oxford
Slide 24
IT learning resources
online
• Many resources are available
through the ITLC Portfolio for you
to use in your own time
http://portfolio.it.ox.ac.uk
• Online video courses via lynda.com
http://courses.it.ox.ac.uk/lynda
• lynda.com is free for Oxford
University members
April 8, 2017
IT at the University of Oxford
Slide 25
WebLearn
Oxford’s Virtual Learning Environment (VLE)
Supporting learning and teaching
Login at https://weblearn.ox.ac.uk (Oxford username
and password)
Use ‘Help for Students’ on the front page
Use tools such as Replay (lecture capture), OXAM,
Researcher training
Accessible on mobile phones and tablets
Contact your tutor, lecturer, or departmental
administrator
April 8, 2017
IT at the University of Oxford
Slide 26
The HFS
(Hierarchical File
Server)
Backup and long-term archive services
Automated (robot) tape library
Available to staff and postgrads only
Scheduled and on-demand (24x7) backup
Three copies of your data are made
One copy stored outside Oxford
Protect your data
April 8, 2017
IT at the University of Oxford
Slide 27
Other Resources
IT Services Shop:
Online service ONLY
For software, licences and services
http://www.it.ox.ac.uk/shop/
Libraries:
SOLO (Not provided by IT Services)
http://solo.bodleian.ox.ac.uk
Subject-specific …
April 8, 2017
IT at the University of Oxford
Slide 28
Useful Web Addresses
http://www.it.ox.ac.uk
http://welcometoit.ox.ac.uk
http://www.it.ox.ac.uk
https://nexus.ox.ac.uk
https://webauth.ox.ac.uk
https://register.it.ox.ac.uk
https://oxfile.ox.ac.uk
http://help.it.ox.ac.uk/breakdown/
http://courses.it.ox.ac.uk
https://weblearn.ox.ac.uk
http://www.it.ox.ac.uk/shop/
http://www.ox.ac.uk/it/rules/
http://www.it.ox.ac.uk/email/config/
http://www.it.ox.ac.uk/hfs/
/more …
April 8, 2017
IT at the University of Oxford
Page 29
More Useful Web Addresses
http://www.it.ox.ac.uk
Student Self-Service - http://evision.ox.ac.uk
GSS - http://www.admin.ox.ac.uk/gss/
OxCORT - http://www.oxcort.ox.ac.uk/
More information regarding Student Self
Service/eVision can also be found at https://www.ox.ac.uk/students/selfservice
April 8, 2017
IT at the University of Oxford
Page 30