Transcript Harnessing the Power of Web 2.0 Technologies for Improved Public

Harnessing the Power
of Web 2.0
Technologies for
Improved Public
Services
Meredith Farkas
September 10, 2007
Wikis
Facebook
Blogs
RSS
IM
Why won’t it work?
• No pressing need for it
• No staff support
• No plans for maintaining it
Facebook
Wikis
Blogs
RSS
IM
Public Services
Web 2.0 Toolbox
How do you share
info related to public
services?
Reference blog
Reference wiki
Outward-facing Web
2.0 tools
Suggestion blog
RSS feed new books
by subject
Wiki subject guide
MySpace
MySpace
Screencasts for
instruction
Strategies for
Implementing Social
Software
Avoid technolust
Will it improve library
services? Will patrons use it?
Involve staff at all
levels in planning
Start small and keep it
simple
Consider maintenance
and sustainability
Must integrate into
staff workflow
Training for staff and
patrons
In marketing focus on
the functionality
Questions? Just Ask!
[email protected]
AIM: librarianmer