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SWMLAC Workshop:
Where do we go from
Here?
Marieke Guy
Interoperability Focus
UKOLN is supported by:
www.ukoln.ac.uk
www.bath.ac.uk
A centre of expertise in digital information management
1
Future Plans
• How can we progress from the areas we have
covered today?
– Quality Assurance
– Acceptance Testing
– Implementing Best Practices
– Addressing User Issues
– Benchmarking
–…
www.ukoln.ac.uk
A centre of expertise in digital information management
2
Quality Assurance
• Embedding QA in your work:
– You can develop and implementation quality
assurance procedures for your Web sites
– You can share quality assurance procedures,
experiences, etc. with your peers
–…
www.ukoln.ac.uk
A centre of expertise in digital information management
3
Acceptance Procedures
• The testing tools used could form part of the formal
acceptance procedures for Web sites you procure
• Requirements
– Web site must comply with HTML and CSS
standards and WAI guidelines.
• Has It Been Done?
– Sure, no problem
– Here are the results of the automated compliance
checking tests. You can run them for yourselves.
And here are the results of the user testing for
usability and accessibility.
www.ukoln.ac.uk
The QA
Focus Web toolkit
A centre of expertise in digital information management
<http://www.ukoln.ac.uk/qa-focus/toolkit/web-01/>
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Addressing User Issues
• You should be aware that automated tools will not
guarantee that a Web site is:
– Useable

Accessible
– Functional

…
• There will still be a need for user testing
• You should consider:
– Systematic usability and accessibility testing
– Formal procedures
– It need not be expensive “5 people will spot
90% of the problems”
– See <http://www.useit.com/alertbox/>
www.ukoln.ac.uk
A centre of expertise in digital information management
5
Benchmarking
• We have seen:
– Use of benchmarking across your Web sites
• Issues:
– Can we apply the approach for ourselves?
– Can someone else continue to do this?
– Can we compare approaches more widely
across the museums sector
www.ukoln.ac.uk
A centre of expertise in digital information management
6
Personal Action Plan
• Useful to list the actions you intend to carry out
when you return to work
• This can include:
– Your own personal actions
– Recommendations for your department
– Recommendations for your organisation
• Please fill out your plan before you go!
www.ukoln.ac.uk
A centre of expertise in digital information management
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What Next? You Say…
• So, could the resources we have looked at today
be of use?
• Is the QA Focus methodology applicable to your
Web site? Is it applicable to your sector?
• What additional areas would you find it useful to
look at?
• Do you have any ideas you would like to share?
www.ukoln.ac.uk
A centre of expertise in digital information management
8
Questions
• Any questions?
www.ukoln.ac.uk
A centre of expertise in digital information management
9