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SWMLAC Workshop:
QA for
Web Sites
Marieke Guy
Interoperability Focus
UKOLN is supported by:
www.ukoln.ac.uk
www.bath.ac.uk
A centre of expertise in digital information management
1
Approaches To Fixing Errors
We've found errors on our Web site. What should we
do?
– Fix the errors straight away
– Inform the page maintainer
– Do nothing – too many other more important
things to do
– Do nothing – the Web site has been "published"
and I don't rewrite history
– Do nothing – it's not my problem, it's a problem
caused by the HTML authoring tool everyone
uses
–…
www.ukoln.ac.uk
A centre of expertise in digital information management
2
A QA Approach
• Quality Control:
– Fixing errors
– Fire-fighting
• Quality Assurance (QA):
– Documented policies
– Systematic procedures for monitoring
compliance
– Considering workflow processes
– Fixing processes so errors won't reappear
– Audit trails
www.ukoln.ac.uk
A centre of expertise in digital information management
3
QA Focus
• QA Focus:
– JISC-funded project to support JISC's digital
library programme
– Supports QA development which help ensure
deliverables are usable & interoperable
• QA Focus Deliverables:
– Surveys and case studies
– Advisory documents and Policy documents
– Descriptions of tools
– Self-assessment toolkit
www.ukoln.ac.uk
A centre of expertise in digital information management
4
Documentation: Advice
• Advisory briefing
documents are:
– Brief, focussed
documents
– Informed by
findings of the
surveys
http://www.ukoln.ac.uk/qa-focus/
www.ukoln.ac.uk
A centre of expertise in digital information management
5
MG
Documentation: Case Studies
• Case Studies are:
– Written by projects
themselves
– Describe the
solution for a
particular problem
– Include details of
lessons learnt
www.ukoln.ac.uk
A centre of expertise in digital information management
6
Self Assessment Toolkit
• The toolkit consists of:
– Examples of
QA procedures
– Documented examples
of use of testing tools
– Self-assessment
questionnaires
– Advice on standards
and best practices
– Case studies
– FAQs
– …
www.ukoln.ac.uk
A centre of expertise in digital information management
7
MG
Useful Approach To Tools
• ,tools approach
• Applies to all
resources on Web
site
• Covers HTML and
CSS validation and
various other tests
• Some recursive apps
(,rvalidate)
www.ukoln.ac.uk
• Easily implemented
with single line
redirect
A centre of expertise in digital information management
8
Policies
• Maybe useful to develop a policy for the
accessibility of your Web site
Policy example
Policy: Web Standards
Standard: XHTML 1.0 and CSS 2.0
Architecture: Use of SSIs and text editor
Exceptions: Automatically-derived files
Checking: Use ,validate after update
Audit Trail: Use ,rvalidate monthly and
document findings
www.ukoln.ac.uk
A centre of expertise in digital information management
9
Implementing Best Practices
• Some dangers:
– Being lead astray by commercial Web
development companies – they try and sell you
a solution based on their areas of expertise
– Being led astray by well-meaning (a) kids or (b)
senior staff with misunderstand of best
practices
– I have to use my organisation's CMS
• Some solutions:
– You need an understanding of best practices
– QA Focus briefing documents may help
– …
www.ukoln.ac.uk
A centre of expertise in digital information management
10
Questions
• Any questions?
www.ukoln.ac.uk
A centre of expertise in digital information management
11