Transcript Patients slides

Midterm Issues
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Social Context
• Social context is a specific role that a
person has in society
– E.g. Doctor, lawyer, patient, voter
– Not an issue of social interactions between
people
– Encompasses demographic information,
etc
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Information Users
• People
• In social context - how do people in a particular
role use information
• Issues
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What types of information are needed
How do users access information
Where is information lacking
Is information biased? Difficult to understand?
What information systems are available to support
these needs
Patients
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Information Needs
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Doctors
Diseases
Drugs
Support
Doctors
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Who is a good doctor?
Has this doctor had malpractice suits?
Has the doctor made serious mistakes?
What are potential problems with review
sites?
Diseases
• I am having some symptoms. Do I need
to do see a doctor?
• I have been diagnosed with a condition.
What can I expect? If something
changes in my status, should I be
alarmed?
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Drugs
• I have been prescribed a drug.
– What are the side effects?
– What are the interactions?
– When should I take it?
– Is there a cheaper, similar drug?
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Support
• I have a condition (or am caring for
someone with one)
• Are my reactions normal?
• What are other options for treatment?
• How will a treatment I’m going to
undergo work?
• Make me feel better.
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