Transcript malaysian government

INSTITUTIONAL FRAMEWORKS AND LEADERSHIP
FOR E-GOVERNMENT DEVELOPMENT –
MALAYSIA’S PERSPECTIVE
RUBAIAH HASHIM
Deputy Director
Malaysia Administrative Modernisation and Management
Planning Unit (MAMPU), Prime Minister’s Department
CIO Conference For Strengthening Regional Cooperation To Advance E-government
Development In Asia And The Pacific
5 November 2014 | Shanghai, China
CONTENT
AGENDA
1. National
Vision
2. Public Sector ICT
Blueprint
3. e-Government
Initiatives
4. Way Forward
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3
NATIONAL VISION
• Transforming
Service
Quality
• Improving
Organisational
Productivity
• Improving
Customer
Services
• Motivating
Employees
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ACHIEVING DIGITAL MALAYSIA’S 2020 ASPIRATIONAL
GOALS IS CHALLENGING..
ICT CONTRIBUTION TO GDP
17%
10.5%
2010
2020
WEF GLOBAL IT REPORT *
Among 144 Economies
IMD WORLD COMPETITIVENESS
SCOREBOARD
Among 59 Economies
TOP 10
TOP 20
#28
Note: EIU Digital Economy Ranking has been replaced with
WEF Global IT Report as the EIU Digital Economy Ranking
report was only produced as a once-off publication
2010/11
#16
2020
2011
2020
Source : ICTSA 2012, GITR 2010-11, IMD 2011
Source : MDEC
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Economic Transformation Program
a comprehensive effort towards high income nation, upholding the NEM
fundamentals (high income, inclusiveness and sustainability)
12 National Key
Economic Areas
(NKEAs) as key growth
Business
Services
engines and contributions to
Malaysia’s economic
performance.
Electronics
& Electrical
Tourism
Financial
Services
USD15,000
per capita
USD6,700
per capita
GN
I
Palm Oil
GN
I
2009
Oil, Gas
& Energy
2020
Greater
KL
Agricultur
e
Private sector led initiative
and the Government as the
facilitator. Funding from the
private sector (97
percent)
Wholesal
e & retail
Educatio
n
Healthca
re
Communications
Content and
Infrastructure (CCI)
with public
sector investment as a
catalyst.
Source: Economic Transformation Programme – A Roadmap for Malaysia by PEMANDU
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e-Government - Entry-Point Project (EPP)
under NKEA CCI
Serving Tomorrow
1.
MY Creative
Content
2.
Track &
Trace
Pushing Boundaries
MY Creative Content
E-Learning
Local content hub to
vitalise creative sector,
reduce dependence on
international
connectivity, and
export content
Integrated approach
to provide access,
devices, and
platforms/content/
applications to benefit
the learning Rakyat
Track & Trace
Using RFID Tag for
traceability applications
for example in container
and logistics for customs
clearance and high value
products such as Swiftlet
Nest
4.
E-Learning
E-Healthcare
5.
E-Healthcare
Networked healthcare
providers to each
other and to their
patients to improve
productivity and
information
management
Enhancing Foundation
7.
Broadband for
All
8.
Extended
Reach
3.
Connecting 1MY
E-Government
6.
E-Government
Increasing the
accessibility, speed,
and transparency of
government services
through
communications
technology
Establishing
broadband as an
essential service to
Malaysians on par
with other utilities,
e.g. water and
electricity
Extend
Reach
Acceleration and
expansion of
broadband coverage
in non-urban areas
(e.g. to Zone 2 and
Zone 3)
Smart Network
9.
Connecting 1MY
Next-generation
services to provide
ubiquitous connectivity
and compelling services
for the Rakyat at home,
in the workplace,
and ‘on-themove’
Broadband for All
Smart Network
10.
Regional Network
Differentiated pricing
to provide higher
quality and more
affordable service,
based on QoS
Regional Network
Capacity increase of
Malaysia’s submarine
cable network to lower
international IP
connectivity costs
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8
PUBLIC SECTOR ICT BLUEPRINT
Source: Public Sector ICT Study, MAMPU 2010
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PUBLIC SECTOR ICT STRATEGIC PLAN 2011-2015
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PUBLIC SECTOR ICT STRATEGIC DIRECTIONS
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6 POLICY TARGET
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13
ICT GOVERNANCE
Administrative Mechanisms and Implementation Structure
IAP
Implementation
Council (ICM)
Chaired by
PM
Chaired by
Chief
Secretary
to the Govt
& MDeC
Flagship Coordination
(FCC)
Flagship Steering
Com
E-Govt Steering
Com
Chaired by
Deputy DG,
MAMPU
Chaired by Head
of Lead Agency
MAMPU
Secretariat
Chaired by Chief
Secretary to the
Govt
Public Sector ICT &
Internet Com (GITIC)
CIO Panel
Chaired by
Deputy DG,
MAMPU
E-Govt Project
Steering Com
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E-GOVERNMENT INITIATIVES
1Gov*Net
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e-GOVERNMENT WIDE COMMON SYSTEMS
GOE
HRMIS
PMS
eProcure
ment
eServices
COMPLETED
AND ROLLED
OUT
eSyariah
eCourts
eLand
eSPKB
Jobs
Malaysia
Transforming
administrative
processes
GFMAS
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GOVERNMENT INTEGRATED
TELECOMMUNICATION NETWORK
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Talented & Outstanding PTM Service (TOPS)
FRAMEWORK
COMPETENCY ENHANCEMENT
INVOLVEMENT IN PROJECT
COMPETENT ICT PERSONEL
FOCUS AREA
CHANGE MANAGEMENT PROGRAM
GOVERNANCE
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NEW STRATEGIC INITIATIVES
NEW GAME
CHANGING
1.
2.
3.
4.
5.
6.
7.
Enterprise Architecture
Big Data
Open Data
Co-creation engagement
Service Mobility
Trust & Compliance
Capacity & Competency
Capability
1GovGlobal
1GovEA
TOPs
Big Data
Open Data
myGov Mobile
•
•
•
•
•
•
•
Smart Devices and BYOD
Mobility
SMART Government Framework
Security & Compliance
Competency (Capacity Building)
Service Governance
Engagement (Crowdsourcing, cocreation, collaboration)
2014 onwards
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DIGITAL GOVERNMENT
Source: MDeC
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DIGITAL GOVERNMENT ADDRESSES
A PROMISE…
Source: MDeC
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THANK YOU
Malaysian Administrative Modernisation and Management
Planning Unit
Prime Minister’s Department
www.mampu.gov.my
www.malaysia.gov.my
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