Transcript CEO IT”
“Critical Success Factors in ICT Business” Business Criteria Software Business Strategies local Business Enabling BiZ Export Fashion Supporting i.e. Software Agro Tourism Auto Key Success Factor: Niche Industries Government’s Initiatives • New 5 Es Policy: ICT 2010phase 2 – – – – – – E-Business E-Government E-Knowledge E-Services E-Security (E-Industry, E-Commerce, E-Education,ESociety,E-Government) SME Promotion Competitiveness and Sufficiency Economy Labor Intensive Trap Market Demand Global Floor Firm Strategy, Industry Structure “ISO” Ceiling Related and Supporting Industry Low Cost, Low Value Trap Labor Intensive Supply Source: Porter Competitiveness New Paradigm Vertical/Specific Industry Firm Strategy, Industry Structure Market Demand Global Floor “ISO” Ceiling Related and Supporting Industry Low Cost, Low Value Trap Labor Intensive Supply Source: Porter Competitiveness Workforce High Cost Thailand Developed Countries Other Low Cost Developing Country Low Low Quality High Knowledge Base Economy Business Positioning Integrated t-5 yr t+5 yr t ??? Integrated Industrial Eco-Industry Industrial Specialized Industry Development Boston Model A Paradiam in Software Business Collaboration Content Providing services to facilitate commerce Enabling supply chain Value-add repositories Various of Information Community Facilitate Virtual Commitment Commerce The ability to transact business Integrate with back-end systems (e.g., ERP) Connectivity Influencing Technologies The Future Leap Frog Technology Productivity Improvement Knowledge Base Paradigm Shift Technologies •Nano •Genomics •Digital Convergence of Technologies Nanotechnologies • Human Barcode & Global Positioning System (GPS) Government officials in Mexico have been injected with a chip to help locate them in the case of a kidnapping. Source: verichip Next Generation Mobile Phones Source: nttdocomo Visual Communication Infrared Payment Vending Machine Barcode Source: intel Electronic Product Code (EPC) 802.11x LAN-to-LAN Hot Spot Peer-to-Peer Hot Spot Example of Software Solutions for Business ICT Systems Historical Business Analysts & Planning Operation Employees and Managers Executives Real-Time Transactions Summarized IT for Operation Supply Chain Marketing Sales Summaries Transactions HR Service Financials Contracts Order Management Supply Chain Management (SCM) E-Supply Chain Enterprise Information: Business Analysis and Executives External Data Source On-line Transaction Processing Systems Query Tool ETL OLAP Application Enterprise Application Interface (EAI) Data Marts Operational Data Store Entreprise Data Warehouse Data Mining Portal Customer Relationship Management (CRM) Business Processes Organizational Structure Information Technology Platform Culture/ Management Style Product Development Marketing & Sales Distribution Customer Operations Billing Aligning and Focusing Resources On Strategy BUSINESS UNITS EXECUTIVE TEAM STRATEGY INFORMATION TECHNOLOGY HUMAN RESOURCES BUDGETS AND CAPITAL INVESTMENTS Balanced Score Card (BSC) Customer Financial Value Proposition Learning & Growth Internal Biz Process Impact of Infrastructure Number of Telephone Lines (Fixed) Number of Mobile Users Mobile Potential Growth Thailand 23M (30M+ 2006) Malaysia 9M Singapore 3M