Transcript Document
Measuring progress towards
Information Societies
E-strategies and MDGs : Mobilizing donors interest,
focusing implementation efforts and realizing the
promises of a global knowledge economy
Bruno LANVIN
The World Bank
WSIS Thematic Meeting on ICT Indicators, Geneva, 7-9 Feb 2005
Background and objectives
Consideration of 50+ e-strategies
Identification of goals pursued and
ways to assess progress
Identification of linkages between ICT
objectives and sectorial/strategic needs
(e.g. WSIS, MDGs, ..)
Proposal for an M&E methodology and
specific implementation tools
Monitoring &
Evaluation
Toolkit for
E-strategies
Results
Measurable
ICT access
(infrastructure,
equipment,
connectivity)
ICT’s Impact on Development
Measurable or strategic ?
ICT & sectoral
improvement
(e.g. education
health, etc..)
ICT &
Knowledge
Economy,
ICT &
Innovation Job creation,
Productivity,
Competitiveness,
Poverty
reduction
Strategic
Readiness
Access
Usage
Value
WSIS
Renewed ‘IS’ context
(Information Society approach)
(Declaration and
Plan of Action)
MDGs
(Goals and specific
targets under Goal 8)
New ‘E’ context
Is ICT
important
for the success
of the country’s
D-Strategy ?
Evidence from
ICT4D experience
DOT Force, etc ..
NO
YES
E-STRATEGY
Changes
(PRSP, CAS, ..)
Monitoring
and Evaluation
M&E
Traditional ‘D’ context
Development Strategy
D-STRATEGY
(PRSP, CAS, ..)
OUTCOME
(e-readiness, connectivity,
usage .. etc..)
Monitoring
and Evaluation
M&E
OUTCOME
(growth, competitiveness,
poverty, health, education,
etc ..)
E-strategies and Development :
from D to E to IS
Commonly addressed sub-components of ICT Sector Strategies
Incubation
Financial Support
Business Regulation
Infrastructure
Human Capital
Networks
Demand
0
1
2
3
4
5
6
7
Number of strategies
8
9
10
Toolkit Structure
Module 1
Background and rationale
Module 2
Methodology
Module 3
Framework
• E-readiness
• Security
• Digital Divide
Annexes
Modules 4 & 5
Infrastructure
and ICT sector
• Rationale
• Definition
• Overview
• M&E Tables
• Assumptions
and risks
E-government
E-business
E-learning
E-health
Indicators and quantification
• Rationale
• Definition
• Overview
• Rationale
• Definition
• Overview
• Rationale
• Definition
• Overview
• Rationale
• Definition
• Overview
• M&E Tables
• Assumptions
and risks
• M&E Tables
• Assumptions
and risks
• M&E Tables
• Assumptions
and risks
• M&E Tables
• Assumptions
and risks
Sectoral
Modules
(6 & 7)
The Logical Framework Pyramid
Policy goals
Strategic priorities
Key initiatives
Actions
Resources
Assumptions and risks
From LogFrame to M&E
Indicators
Impact
Policy goals
Outcomes
Strategic priorities
Outputs
Key initiatives
Deliverables
Actions
Resources
Assumptions and risks
Policy
D- Strategy
E- Strategy
-Fight
analphebetism
-Diversify economy
-Eradicate malaria
-Reconcile
communities
-…
Contribution
of ICT to GDP
Initiatives
-Develop tourism
-Develop fisheries
-Develop ICTs
-Promote regional
customs union
-…
# of ICT products &
services companies
Actions
-Attract FDI to ICT
sector (infrastructure)
-Promote e-litteracy
-Stimulate local
entrepreneurship in
ICT (SMEs)
-Provide adequate
regulatory environt
-…
# of certified graduates
in e-literacy courses
-PCs in primary
schools
-Adapt curricala
-Train teachers
- Establish exams
and standard tests
-…
Ratio PC/pupils
in public schools
Typical M&E indicators/ time horizon
-Identification of
one ‘pilot school’ in
district 29
-5 PCs delivered to
school 29-3
-1 diesel power
supply installed in
school 29-3
-…
# of public schools
connected & running
Example : E-government
Create efficient,
responsive, transparent
government
Publish:
Provide valuable
on-line information
Interact:
Engage society to
improve government
Contract:
Offer cost-effective
online services
General framework to include e-government in e-strategies
E-government
Prerequisite
Concern
Activity (typical indicators)
Access
Infrastructure, costs,
competition/ regulation (hence
includes proper regulatory and
competition frameworks)
§
Equipment (PCs, kiosks, community
centers)
§
Teledensity
§
Rule of law
§
Pro-competitive ICT regulation (tariff and
non-tariff barriers, competition in the ICT
sector)
§
Cost (fixed line calls and Internet access)
§
Access for disadvantaged or excluded
Basic Skills
Basic education, vocational
training, ICT awareness
§
§
Content
Value to government and
citizens
§
Desire
Political leadership and will to
reform
§
§
Engagement
Commitment of all components
of civil society
§
Literacy (alphabetization rates)
E-literacy ratios per
age/group/sex/region
§
Vocational training
Questionnaires on value to users/citizens
and government
§
Content in local languages
Public statements/decisions
Laws & regulations (perceptions of
quality of legal system)
Broad involvement of civil society
(questionnaire/survey)
§
Local awareness of ICT potential for
development (questionnaire/survey)
Example : “interact” level
E-government
Pyramid
Layer
Objective
Indicator
Data source
Policy goals
Create an efficient, responsive and
transparent government
Perception
of
overall
administrative burden
Perception of government
effectiveness
Office of Government
and Ministry of Local
Government
Strategic
priorities
Bring valuable information online to the
public, anytime anywhere a
§
Perception of
government online
presence
§
% pop. using govt.
sites
§
Usage growth rate
E-government CIO’s
Office
Key
initiatives
§
Roll-out of online information
services b
§
Raise public awareness through
online and offline channels
§
E-government CIO’s
Office
Actions
§
No. of agencies with
web sites
§
% of agencies with
web sites
§
% of information
services rolled-out on
time
§
Central egovernment team and
M&E unit established by
month A
§
Guidelines for M&E
established by month B
§
Relevant
information sources
identified by month C
§
System functional
requirements completed
by month D
§
Mid-term
implementation review
conducted by month E
§
Public awareness
survey results
Establish an independent central egovernment group and M&E unit c
Establish selection guidelines for
information/content to be posted, including
nature and volume
Assess technology and organizational
needs/requirements
Develop online information platforms
Offer information services on line, including
local language content
Develop publicity campaign to promote
new e-government initiatives
Solicit feedback on usability and usefulness
of online government services
Project
team
Central M&E unit
or
(a) There should be a clear linkage between the type of content that is brought on-line and larger development goals, such
as economic development, anti-corruption, and attracting FDI.
(b) Criteria used for information publication should be related to cost and time savings and envisaged productivity gains.
(c) Central e-government group responsible for interoperability and inter-agency consistency of e-government services,
security, consolidation of records, and M&E.
Next steps
Receive comments on M&E toolkit
Establish and launch METER website
Develop new modules (in partnership)
Launch revised version of toolkit at WSIS
Offer toolkit in different languages
Continue to contribute to continuous
exchange of best practices in the area of estrategies M&E
Reflect outcome in WB practices
Conclusions/proposals
Include M&E indicators in WSIS follow-up
mechanism
Launch partnerships between interested
organizations and volunteer pilot countries
Build more partnerships (among donors, and
with other players, e.g. private) to enhance
effectiveness of e-strategies
Disseminate best practices in ‘METER’
implementation
Merci
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