Transcript GoAmerica Presentation at Comdex 2000

Wireless Email and Messaging
Spring Comdex - Chicago, IL
April 4, 2001
GoAmerica, Inc
Corporate Profile
• GoAmerica, Inc. established 1995
• Nationwide wireless data and communications
solutions for businesses and mobile professionals
• IPO in April, 2000 (Nasdaq NM: GOAM)
• Headquarters in Hackensack, NJ and data center in
New York, NY
• Regional sales offices in Atlanta, Chicago, Dallas,
Los Angeles, New York, Orlando, Sacramento,
San Francisco and Washington DC
• 300 + Employees
GoAmerica, Inc
Business Trends
GoAmerica, Inc
Wireless Email/Messaging History
• 1990s - 2000
– For many corporations implementing a wireless
data solution, basic email was THE solution
– Being connected to corporate email or having an
additional email address for a wireless device was
enough
• 2000 - Beyond
– Email is the necessary core of an overall solution
– Evolution of devices, networks and applications
provide natural landscape for higher level and
more comprehensive solutions
– Growth of mobile professional sector provides
more demanding customer
– Enterprises searching for total solutions
GoAmerica, Inc
Strong Mobile Professional Growth
Backbone of Wireless Data Users
46
44
42
40
38
GoAmerica, Inc
2003
2002
2001
36
34
• International Data
Corporation forecast
shows strong growth in
Mobile Professional
category
– People who spend 20% or
more of time away from
office
2000
Numbers in Millions
48
• 47 million Mobile
Professionals by the end
of 2003
Key Organizational Drivers
• Network Computing Poll
– June 2000
– Email survey
conducted of
subscriber base
– Specific corporate
data/applications and
email dominate
responses
GoAmerica, Inc
Email and Messaging Importance
• Recent survey by
Telephia and
Strategis Group
– Which wireless
data services are
you most
interested in
having access to?
What Do Wireless Users Want
Access To?
Address Book
Intranet
Web Browsing
E-mail
0
20
40
60
80
Top 4 Answers by % of Respondents
Top 4 answers:
E-mail - 65%
Company network/servers - 27%
Web Browsing - 30% Address book/calendar functions - 27%
GoAmerica, Inc
The Market Going Forward
• Solutions more “horizontal”: expanding
data’s “sweet spot” out of verticals:
– Beyond email, complete groupware access
and solutions (calendar, contacts, etc.)
– Business applications: taking what companies
use to run their businesses and making them
wireless - everyday functionality
• CRM, ERP
• Intranet access
• Document Management
– Email and messaging an integral component
of the overall solution
GoAmerica, Inc
Challenges and Solutions for
Enterprises
GoAmerica, Inc
Complex Wireless Data Market
Multiple networks. Multiple devices. Multiple formats.
Multiple
Corporate
Needs
Choice of
Wireless
Networks
Choice of
Mobile
Devices
Messages
Cellular Digital
Packet Data
CDPD
Palm Operating
System
Corporate Email
Personal Email
Corporate Data
Transactions
Corporate Intranets
Document Mngmt.
Business Specific
Applications
CRM
(AT&T, Verizon)
Data TAC
(Motient)
RIM
Wireless
Handhelds
Mobitex
(Cingular, Rogers
AT&T)
Laptops
Notebooks
Metricom
SFA
Internet
news, stocks
weather, travel
GoAmerica, Inc
CDMA
GSM
Windows CE
Pocket PC
Flex/Reflex
WAP Phones
Corporate Data Access Needs
Groupware Solutions
– Exchange, Domino, IMAP, POP access and interaction
– Beyond the email and messaging solutions of yesterday
Corporate Data & Intranet Solutions
– Access to corporate documents and information on Intranets and
Extranets
Wireless Document Management
– Wireless access to documents for customization and delivery
Mobile Asset Management
– Control and order to enterprise ownership, deployment and
management of devices
Wireless CRM, SFA, ERP
– Real-time access to orders, inventories, vital company, supplier
and contact information
GoAmerica, Inc
Corporate Data Access Needs
Data Mining for Legacy Systems
– Conversion of databases into “wireless ready”
databases that are able to be accessed by mobile
employees
Pertinent Information on the Internet
– Information on Demand
• Travel, Weather, News, Directions,
Searches
• Financial information, local information
– Open Internet Access
• Ability to access any URL
GoAmerica, Inc
One Access Point: Ease of Use
GoAmerica empowers you to wirelessly interact with the data you need to do
your job more effectively. Using virtually any device. Over virtually any network.
To Interact With
Using A Choice
Your Data
of Networks
Your Device
WWW
CRM Applications
SFA Applications
Groupware
Corporate Intranets
GoAmerica, Inc
Solution Advice
• Solutions must deliver EASY access to the information that
users need to do their jobs
• Allow for simple access to information from one access
point (i.e. intelligent wireless browser)
–
–
–
–
Internet
Intranets/Extranets
Email and Messaging
Business Applications
• Use technology that clarifies and simplifies a confusing
wireless data market
• Ease of use will always be the primary driver of solution
acceptance: not technology
GoAmerica, Inc
Support and Services
Work With Companies that Provide:
• Professional Services
– In-house staff plus partnerships with
integrators for large-scale projects
• Solution Delivery
Services
Products
– Provide devices, software, service
– Provision on networks (relationships with
all major wireless data networks)
• Account Services
– One-stop billing for various devices and services
• Customer Service and Technical Support
– Highly-trained customer care staff
– Support available via phone, fax, email and web
GoAmerica, Inc
Support
Why Wireless Data? The Bottom Line
• Increased productivity from mobile
workers
– Tasks accomplished quicker and easier
– More rapid decision and approval process
• Administrative processes streamlined
– Mobile employees accomplish more without
the aid of internal personnel and
administrative staff
– Orders from sales reps processed in real-time
and not in batch
• Tangible Return on Investment
– Streamlining and productivity result in
increased revenue and decreased overhead
GoAmerica, Inc
Contact Information
• GoAmerica Communications
• Web Site: www.goamerica.net
• Toll-Free Phone: (888) 462-4600
• Email: [email protected]
• Joe McGuire - Director of Enterprise
Marketing
GoAmerica, Inc