Transcript Document
Strategic Higher Education Information
Technology (IT)
Presented at the IT Forum
Jerry DeSanto, Ed.D.
VP For Planning and CIO, University of Scranton
September 19, 2013
Context
Higher Education industry under
tremendous pressure to:
Enhance Quality
Enhance Access
Reduce Costs
What role can IT play in helping address
these pressures?
At Scranton—Presidential Imperative
Enrollment
Strategic Finance
New Program Development
IT Strategic Opportunities
Bring Your Own Device (BYOD)
Cloud/Virtual Services
Big Data/ Business Intelligence
Business Process Improvement
Flipping the Classroom
Business Innovation/Transformation
On-line Education and MOOCs
BYOD
Personalization
Mobile
Requires Robust Network
Application Virtualization (licensing issues)
Support
Could help shift costs
Cloud/Virtual Services
Numerous possibilities for driving efficiencies
Data centers, storage, applications (SaaS),
managed processes
Speed to implementation superior
Lower up front costs. Longer term cost
savings are questionable
Security issues still operative
Big Data/Business Intelligence
Institutions sitting on huge repositories of
unleveraged data assets
What questions need to be
answered
Data driven decision-making
Data as a competitive tool
Business Process Improvement (BPI)
Despite the wide-spread adoption of ERP
systems many institutions still cling to
inefficient processes
BPI can both save money and improve
customer services
CRM systems (many cloud based) are being
implemented at many institutions, including
Scranton
Many contend that this area could represent
IT’s greatest contribution
Flipping the Classroom
Moving to Student-Centered Learning
New Pedagogical Paradigm
Tech-Infused or Enhanced Learning
A move away from the traditional lecture
Business Transformation through
On-line Learning and MOOCs
MOOCs (Massive Open On-line Courses)
What?
Why?
Disruption?
Revolution or
Evolution?
History of Non-Traditional Education
Correspondence Courses
1960s
TV Courses
Interactive Video Courses
Traditional On-Line Education
2000s
MIT Open Courseware
Carnegie Mellon Open Learning
MOOCs
2010s
MOOC Providers
Coursera
edX
Udacity
Udemy
How do MOOCs Happen?
Faculty Create/Author the Course and the
Pedagogical Methods used
The Course is Engineered on an LMS
Platform Hosted Somewhere on the Internet
Students Register and Engage
Content is Delivered on a Schedule with a
Start Date
Short Taped Lectures, discussion groups,
videos, readings, assessments
On-Line vs. MOOCs
On-Line
MOOCs
Small Class Sizes
Enormous Class Sizes
Instructor Engagement
Instructor(s) Monitoring (with
help)
Instructor/Peer Learning
Assessments Graded
Pay Tuition/Fees $$$
Collaborative Learning
Self/Peer Assessments
dominate
Credit/Credential Earned
No or Very Low Cost $$$
High Completion Rate
Credit/Credential—very few
examples to date
Part of Accredited
Offerings by Specific
Institution
Very Low Completion Rate (<
10%)
Generally not Part of
Accredited Degree Program
MOOC Advantages
Distributed Global Learning for the
Masses
Access at No/Little Cost
Casual Intellectual Enrichment
Faculty/Institution Prestige Factor—
Enhancing Brand and Reach
Perhaps a stalking horse for some
Rich Data Mining
MOOC Challenges
Absent Viable Financial Model (who is going to
pay for development and infrastructure?)
Future Advertising Model?
Validity--Given the Low Completion Rates
Credentials, Credentials (which schools will
recognize successful completion?) Students
want credentials!!
Can the Credit(s) count toward traditional
degree programs?
Accreditors?? How do we assess?
Latest Developments
Partnership between Google and edX------------MOOC.org
120,000 Students sign up for MOOC
focused on unleashing student creative
talents (Coursera and PSU)
Some faculty are withdrawing their
MOOC’s out of concern that states will
decide to reduce higher education
funding
Convergence of On-Line Service Enablers
LMS Providers such as Blackboard,
Desire to Learn, Canvas, Moodle, etc.
On-Line Facilitators
such as Deltak, Bisk,
Pearson, etc.
Institutions’ On-Line
Service Needs
MOOC Providers such as
Coursera,Udacity, edX, etc.
On-Line Education is Destined to Grow.
Most Universities are Struggling with their
Overall On-Line Strategy
What is Most Likely, is the
Continued Evolution of a
Hybrid/Blended Model of
Education that Utilizes
Combinations of Classroom,
On-Line, and
Experiential/Innovative
Learning
MOOCs may play a role in this evolution,
but are unlikely to permanently change
educational paradigms. “One Spice on a
Spice Rack..” Brian Voss, AGB
Institutions will come to decide how
extensively they will embrace the
Hybrid/Blended Model and MOOCs based on
Mission, Size, Finances, Market Pressures,
and Preferences
Questions?