Transcript Document

Strategic Higher Education Information
Technology (IT)
Presented at the IT Forum
Jerry DeSanto, Ed.D.
VP For Planning and CIO, University of Scranton
September 19, 2013
Context
Higher Education industry under
tremendous pressure to:
Enhance Quality
Enhance Access
Reduce Costs
What role can IT play in helping address
these pressures?
At Scranton—Presidential Imperative
Enrollment
Strategic Finance
New Program Development
IT Strategic Opportunities
Bring Your Own Device (BYOD)
Cloud/Virtual Services
Big Data/ Business Intelligence
Business Process Improvement
Flipping the Classroom
Business Innovation/Transformation
On-line Education and MOOCs
BYOD
 Personalization
 Mobile
 Requires Robust Network
 Application Virtualization (licensing issues)
 Support
 Could help shift costs
Cloud/Virtual Services
 Numerous possibilities for driving efficiencies
 Data centers, storage, applications (SaaS),
managed processes
 Speed to implementation superior
 Lower up front costs. Longer term cost
savings are questionable
 Security issues still operative
Big Data/Business Intelligence
 Institutions sitting on huge repositories of
unleveraged data assets
 What questions need to be
answered
 Data driven decision-making
 Data as a competitive tool
Business Process Improvement (BPI)
 Despite the wide-spread adoption of ERP
systems many institutions still cling to
inefficient processes
 BPI can both save money and improve
customer services
 CRM systems (many cloud based) are being
implemented at many institutions, including
Scranton
 Many contend that this area could represent
IT’s greatest contribution
Flipping the Classroom
 Moving to Student-Centered Learning
 New Pedagogical Paradigm
 Tech-Infused or Enhanced Learning
 A move away from the traditional lecture
Business Transformation through
On-line Learning and MOOCs
MOOCs (Massive Open On-line Courses)
What?
Why?
Disruption?
Revolution or
Evolution?
History of Non-Traditional Education
Correspondence Courses
1960s
TV Courses
Interactive Video Courses
Traditional On-Line Education
2000s
MIT Open Courseware
Carnegie Mellon Open Learning
MOOCs
2010s
MOOC Providers
Coursera
edX
Udacity
Udemy
How do MOOCs Happen?
Faculty Create/Author the Course and the
Pedagogical Methods used
The Course is Engineered on an LMS
Platform Hosted Somewhere on the Internet
Students Register and Engage
Content is Delivered on a Schedule with a
Start Date
Short Taped Lectures, discussion groups,
videos, readings, assessments
On-Line vs. MOOCs
On-Line
MOOCs
 Small Class Sizes
 Enormous Class Sizes
 Instructor Engagement
 Instructor(s) Monitoring (with
help)
 Instructor/Peer Learning
 Assessments Graded
 Pay Tuition/Fees $$$
 Collaborative Learning
 Self/Peer Assessments
dominate
 Credit/Credential Earned
 No or Very Low Cost $$$
 High Completion Rate
 Credit/Credential—very few
examples to date
 Part of Accredited
Offerings by Specific
Institution
 Very Low Completion Rate (<
10%)
 Generally not Part of
Accredited Degree Program
MOOC Advantages
 Distributed Global Learning for the
Masses
 Access at No/Little Cost
 Casual Intellectual Enrichment
 Faculty/Institution Prestige Factor—
Enhancing Brand and Reach
 Perhaps a stalking horse for some
 Rich Data Mining
MOOC Challenges
 Absent Viable Financial Model (who is going to
pay for development and infrastructure?)
Future Advertising Model?
 Validity--Given the Low Completion Rates
 Credentials, Credentials (which schools will
recognize successful completion?) Students
want credentials!!
 Can the Credit(s) count toward traditional
degree programs?
 Accreditors?? How do we assess?
Latest Developments
Partnership between Google and edX------------MOOC.org
120,000 Students sign up for MOOC
focused on unleashing student creative
talents (Coursera and PSU)
Some faculty are withdrawing their
MOOC’s out of concern that states will
decide to reduce higher education
funding
Convergence of On-Line Service Enablers
LMS Providers such as Blackboard,
Desire to Learn, Canvas, Moodle, etc.
On-Line Facilitators
such as Deltak, Bisk,
Pearson, etc.
Institutions’ On-Line
Service Needs
MOOC Providers such as
Coursera,Udacity, edX, etc.
On-Line Education is Destined to Grow.
Most Universities are Struggling with their
Overall On-Line Strategy
What is Most Likely, is the
Continued Evolution of a
Hybrid/Blended Model of
Education that Utilizes
Combinations of Classroom,
On-Line, and
Experiential/Innovative
Learning
MOOCs may play a role in this evolution,
but are unlikely to permanently change
educational paradigms. “One Spice on a
Spice Rack..” Brian Voss, AGB
Institutions will come to decide how
extensively they will embrace the
Hybrid/Blended Model and MOOCs based on
Mission, Size, Finances, Market Pressures,
and Preferences
Questions?