Transcript The Revolution of Voice Logging Technology

The First HD Touch Screen
Embedded Voice Logger
in the World
The Brand New 2013
Artech AQ Series
History
• In year 2006, most voice loggers are
integrated by PCI interface cards and PC..
• Artech launched her very first standalone
embedded voice logger AR8
Innovation
• In year 2013, most voice loggers are still
made by line cards and PC…
• Artech launched world’s first HD touch
screen voice logger AQ8
A Big Step Forward
AR8 Series
AQ8 Series
Year of Development
2006
2012
CPU
Samsung S3C2410
Samsung S5P6450
ARM Version and Speed
ARM9, 203MHz
ARM11, 633MHz
RAM
32MB
256MB
Booting Time
about 90 seconds
about 25 seconds
Storage
3.5” HDD
SD card or 2.5” HDD
HDD Capacity
Max. 120GB
Built-in 500GB, Max. 2TB
Display
1.8” Mono 128 x 64
5” full colored 800 x 480
with touch screen
Local Playback
N.A.
Available
Answering Machine
N.A.
Available
Why Standalone?
If you want to take a picture, you can buy a PC and a webcam. With
operating the mouse and keyboard, you can shoot some photos…
or, just buy a camera
and a single click
• Compare to PC based voice loggers, AQ series is
like the camera, a real solution for recording phone
conversation
Leading the Industry
Standard Voice Logger
Artech AQ Series
Hardware
PC, Operating System, PCI
Line Interface, Monitor,
Mouse, Keyboard,
Multimedia Speaker
A standalone voice logger
Size
Big
Compact
Power Consumption
High
Low
Fan
Required. Noisy and can
be damaged
Low heating, no fan
required
PC Virus
Risky
Safe
Reliability
Low, practically when the
PC execute other tasks at
same time
High
Cost
High
High C/P value
AQ Series High Light
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Fully Standalone
5” HD Touch Screen
Various Options
Voice Announcement and Answering Machine
Multi Recording Interface
SMRD Connectivity via RS232 and RJ45
Brand New PC Client Software
Powerful Networking Features
Centralized Management System
Excellent User Experience
High Reliability and Stability
Fully Standalone
Non-PC
No Fan Required
Dedicated for Phone Recording
PC not Required while Recording or
Playing Back
• PC Virus Free
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5”HD Touch Screen
• 5” 800 x 480
Pixel Display
• Touch Screen
• Easy Setting
• Status
Indication
• Record Search
and Playback
Various Options
• Optional LCD, 4/8 Ports, SD/HDD Storage
Model
LCD
Port
Storgae
AQ4
NA
4
SD Card
AQ4L
Yes
4
SD Card
AQ4LH
Yes
4
500GB HDD
AQ8
NA
8
SD Card
AQ8L
Yes
8
SD Card
AQ8LH
Yes
8
500GB HDD
Voice Announcement
• After the agent answers the call, AQ will
play a pre-recorded voice file to
announce this call is been recorded.
Answering Machine
• Programmed timer to turn On/Off this feature
• While this feature is ON, AQ answers the call,
play greeting message and take caller’s message.
Recording Interface (1)
• PSTN lines and analog phones
• Each port of AQ record a PSTN line (one
telephone)
Recording Interface (2)
• Record trunk side of PBX
• All inbound/outbound calls are recorded
• Extension number is identified and kept as a
part of CDR if PBX’s SMDR port is connected.
Recording Interface(3)
• Record extension side of PBX
• Only dedicated extensions will be
recorded
Recording Interface(4)
• Radio system recording
• Connect earphone output of one of the
radios to AQ’s line port. The whole radio
network’s interactions will be recorded
Recording Interface(5)
• Live recording（meeting）
Recording Interface
• All interface can be integrated on one
single logger
PBX SMDR Integration
• Extension number is identified and kept
as a part of CDR if PBX’s SMDR port is
connected.
• Compatible with almost all PBX models in
the world
• SMDR data can be retrieved via RS232 or
RJ45 port
Brand New PC Client Software
• The Brand new PC
software BlackBox
brings a fresh and
stylish look
• Multi language
available,
convenient for
multi-national
companies
Powerful Networking
• Users can access to the voice logger on desktop
PC which is connected via internet or intranet, at
work or at home
• With PC based software, users can monitor the
line status, review statistical charts, search for
records and listen to the live phone conversation
Centralized Management
• The Vault centralized management
software is a great tool for multi site
scenario
• The administrator can monitor all devices
on a single PC lively
• This software also work as a cloud
storage tool to backup all recording data
Other Feature List(1/2)
• Optional 4 or 8 port
• Built-in 500GB HDD for 35,000 hours recording (HDD version), or
4GB SD card (SD card version). Compatible with HCSD up to 64GB
• Built-in 5”full colored touch screen with 800 x 480 pixel resolution
• Speaker for playback on the device
• Low power consumption, low heating, fan-less
• Ethernet port for networking
• Firmware can be upgraded online or by USB flash
• Password protection for LCD operation
• Line status indication
• Line voltage indication
• Universal Caller ID for incoming and outgoing calls
• Unanswered call counter
• Programmed time table for daily recording
• Multi account, multi level authorization for data access
Other Feature List(2/2)
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Call detail record export to Excel format
Records sent by email
Preset phone numbers as exception (non recording)
Preset extension numbers as exception (non recording)
Manually recording mute for privacy information (e.g. ATM card
password)
Caller ID pop up on PC
Multi conditional search
System log
SMDR
Import phone book from outlook
Manually and fully automatically back up
Adding remark on records
Multi language user interface
Excellent User Experience
• Voice logger is an “industrial product”, but
we design the user interface like a
“consumer product”
• The response of touch screen and PC based
software is quick and smooth
• User-friendly design allow users to operate
most of features without professional
training
• Tutor video clips helps users learn operating
quickly
High Reliability and Stability
• Stress test: full loading, 24 hours non-stop,
20,000 simulation calls per day for 28 days
with zero fault
• Pass strict environment test includes drop,
vibration, temperature, humidity and more
• CE and FCC certified
Advantage of Being Distributor
• Various of options available, suitable for
all kinds of scenario
• The only affordable standalone voice
logger with touch screen in the world
• Competitive price offered
• Marketing material (include PPT,
brochure, tender specifications, video
clips) provided
Contact Information
Exclusive Distributor for Middle East
Bahraa Trading Co.
www.bahraa.net
Riyadh 11573
P.O Box 52938, Al-Malaz-K.S.A
Tel:966-1-4771007
Fax:966-1-4763122
E-Mail :[email protected]