Transcript Ethics in the Workplace - 16-1114

JOE CORDERO, DIRECTOR
OFFICE OF ETHICS AND COMPLIANCE
CHIEF ADMINISTRATIVE OFFICE
COUNTY OF SAN DIEGO
NOVEMBER 14, 2016
What do we mean by
“Ethics” and why are
we talking about it?
ETHICS: BASIC PRINCIPLES
1.
• Do No Harm
2.
• Treat Others
Appropriately
3.
• Do the Right
Thing
Ethics and Integrity
ETHICS
INTEGRITY
• Drives you to behave
the way you do
• Live the way you do
•
•
•
•
Is your character
Your good name
Your good testimony
Your good reputation
Ethics is about decision making
“Ethics entails action; it is not just a
topic to mull or debate.”
--Michael Josephson
Why Ethics?
US Sentencing Commission
Federal Sentencing Guidelines for
Organizations
Mandate to appoint high level person to
oversee effective program to prevent and
detect legal violations
Establish standards, communicate them,
train, monitoring, discipline misconduct,
corrective actions
Board oversight
Access to senior officials
Attention to culture
Unethical or Illegal Conduct
Incivility or Bullying
Fraud
Internet Abuse
Conflict of Interest
Violence in the Workplace
Discrimination or
Harassment
Theft
Privacy/Confidentiality Breach
Falsifying Time, Expenses,
Mileage
Dishonesty
Bribery
Shape attitudes and motivate
actions…the foundation for a
culture of integrity
Ethical
decision
making.
“Culture eats
strategy for
breakfast.”
--Drucker
Culture and
values drive
behavior
Ethical Culture
Employees are
respected, high
degree of trust
Management
ensures
alignment of
values and
behaviors
Employees
believe in doing
the right thing
Ethical
Culture
Benefits of an Ethical Culture
ORGANIZATIONAL
•
•
•
•
•
•
•
Reduced Workplace Complaints/Lawsuits
Increased Employee Commitment
Less Misconduct
Improved Employee Retention
Less Employee Absenteeism
Improved Productivity
Increased Number Of Organizational
Citizenship Behaviors (OCBs)
• Reputational Risks Mitigated
Benefits of an Ethical Culture
INDIVIDUAL
• Career enhancement
• Increased work
satisfaction
• Less turnover
• Sense of
empowerment
• Improved morale
Firefighters Watch House Burn,
Animals Die Over Unpaid $75 Fee
South Fulton, Tennessee
October 2010
“There is a big difference
between what you have a
right to do and what is right
to do.” –Michael Josephson
We Make Decisions on
Merit not for Personal
Gain.
Accountable to the
Public!
PUBLIC
TRUST
Appearance is a Key
Factor.
Creating and
Maintaining Confidence
in Government is
Ongoing.
Ethical Decision Making
Considerations:
1.
Is it legal?
2.
Is it ethical?
3.
What is your employer’s policy?
4.
How would it be perceived?
What is an Ethical Decision
Making Model?
•
•
•
• How can my decision be
implemented with the
greatest of care and attention
to the concerns of all
stakeholders?
• How did my decision turn out
and what have I learned from
this specific situation?
•
•
•
Analyze the situation by identifying the
dimensions of the conflict(s).
Does the issue conflict with our values/code of
ethics/policies?
Are there legal, moral, ethical implications?
•
Recognize an
Ethical Issue
•
•
Act and
Reflect on
the Outcome
Communicate with the appropriate
parties. Make sure you have “talked
it out.”
Be comfortable with your decision.
Remember these principles: “Do no
harm. Treat others appropriately. Do
the right thing“
Ethical
Decision
Making
Model
Get the Facts
•
•
Make a
Decision and
Test It
What are the relevant facts
of the case?
Do I know enough to make a
decision?
Have I consulted with all the
relevant persons and groups?
Evaluate
Alternative
Actions
•
•
How does each option measure up
against policies, moral principles, etc.?
Based on analysis, advice and policies,
which option best addresses the
situation?
What are the consequences – positive
and negative?
If I told someone I respect the option I
have chosen, what would they say?
Scenarios
What would you do?
One of your co-workers is constantly on the
phone taking care of things related to their
personal outside business venture. You have a
cubicle next to the person so you hear the
conversations all day long.
Do you have a problem and, if so, what do you
do?
While attending a conference, a vendor
provides a hospitality suite for attendees
with free alcohol and hors d’oeuvres.
Can you drop in to the hospitality suite
and, if so, can you enjoy the goodies?
You notice a co-worker frequently goes
to lunch with the same two vendors (and
no other vendors). The co-worker says
they each always pay their own way.
Is there a problem and, if so, what do you
do?
Integrity and Congruence
“You’re looking for three things, generally, in a
person – intelligence, energy, and integrity. And
if they don’t have the last one, don’t even bother
with the first two.”
-- Warren Buffet, CEO
Berkshire Hathaway
Closing Thought
“There are two reasons for doing the
'right' thing. One is because it is right.
The second is because someone some
day may be asking you in a deposition
why you did it that way.”
– Jerry Fallin
QUESTIONS?
County of San Diego
Office of Ethics and Compliance
Joe Cordero
Director
[email protected]
(619) 531-5174
Jennifer Baillie
Chief Ethics Officer
[email protected]
(619) 531-5335
Bob Borntrager, CCEP, CCEP-I
Chief Compliance and Privacy Officer
[email protected]
(619) 531-6263
Thank you for your time and attention!