Transcript Ethics in Financial Aid The Times Have Changed

Ethics in Financial Aid
The Times Have Changed
Goals
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Open Discussion, We’re all in this together!
Define the standards of conduct governing financial
aid professionals before and after April 2007
Evaluate the circumstances that led to the intense
scrutiny of the financial aid profession
Re-define the purpose of financial aid professionals
and the partnerships needed to best serve the
students
Definition of Ethics
A set of moral principles or values, a theory or
system of moral values; the principles of
conduct governing an individual or group.
(Webster Ninth New Collegiate Dictionary)
Ethics and mission in Education:
To educate individuals to think and act as
ethical leaders and responsible citizens in the
global community.
Choosing between 2 rights:
An ethical dilemma is a situation that often
involves an apparent conflict between moral
imperatives, in which to obey one would
result in transgressing another.
Our Partners in Higher Education
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Students
Parents
Government (State and Federal)
Lenders/Guarantee Agencies/Servicing Centers
Media
Public
Private Sector Business
Others?
Dilemmas in the Financial Aid Office
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Why do we have ethical dilemmas?
Why are we scrutinized?
What ethical dilemmas do we face?
Prior to April 2007, what resources were
available to guide us?
- NASFAA Code of Conduct – 1999
- Prevailing Business Practices
- Institutional Conflict of Interest polices
- Others?
Ethics in the Financial Aid Office:
Post April 2007
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How many Code of Conduct Agreements have you signed?
- Office
- Institutional
- State
- Regional
- NASFAA
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College Cost Reduction and Access Act: How will this impact
our ethics?
When will the scrutiny end?
Past and Present:
Ethical Relationships with Our Partners
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Students/Families
Governments (State/Federal)
Media
The Public
Private Sector Business
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Lenders/Guarantee Agencies/Servicing Centers
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Present and Future:
What has and will change?
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Student Loan Benefits
Institutional Budgets – Operating, Printing
Technology
Outreach Activities
Lender Lists
Marketing Strategies
So, what can we do to best serve our
students and protect our profession?
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Talk to them, Keep them informed
Avoid conflicts of interest
Regularly assess our operations to ensure top
quality service and current financial aid
options available