Transcript Job Description Team for Operations Management Staffing

TEAM 5
Operations Management
Staffing
Marie-Ève Verreault
Organizational Chart
BPAmoco UK Headquarters
CEO Finland &
Board of Directors
BPAmoco Russia
VP Russia
BPAmoco Baltics
VP Baltics
BPAmoco Finland
VP Finland
Corporate Functional team
Capital region
Regional Manager
West Finland Region
Regional Manager
East Finland Region
Regional Manager
North Finland Region
Regional Manager
Marketing
VP Marketing
Facility Manager
Facility Manager
Facility Manager
Facility Manager
Finance
VP Finance
Assistant Facility
Manager
Assistant Facility
Manager
Assistant Facility
Manager
Assistant Facility
Manager
HRM
VP HRM
Operations
VP P&L
Middle Management
Composition
• Regional manager
• Facility manager
• Assistant facility
manager
Team 3
Facility Manager
• Day-to-day management
• Report to the Area Manager
• Facility specific marketing & promotion
• Branding and company image
Key job upon team 3
• Area Managers
-Responsible for the Facility Managers
- Coordinates strategies with functional managers
Regional Manager
-Job SummaryControls, maintains, and coordinates the
firm’s main policies in one region
Regional Manager’s
-Tasks•
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Supervises facilities managers
Reports to VP
Handle job rotation with head office
Sets quality standards
– Makes sure that the services provided are the
same as in others regions
– Makes sure that the “standard” perception is
respected by each franchisee
Tasks -2• Responsible to make the liaison between
regions and head office
• Maintains contacts with local government
• Controls and maintains regional operating
activities
• Coordinates regional budget
• Researches and chooses new franchisees
Regional Manager’s
-Requirements•
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University degree, M.B.A. or equivalent
Past management experience
Experience in foreign trade
Excellent knowledge of:
– English and the region language
– The region (native would be an asset or past
traineeship)
– The industry
Requirements -2• Strong communication and interpersonal
skills
• Capacity to handle stressful situations
• Willingness to travel, mostly regional
• Flexible availability
Facility Manager
-Job SummaryImplements the policies created by upper
management locally. Always on site.
Responsible for assistant
Facility Manager’s
-Tasks•
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Supervises the everyday operations
Day-to-day management
Report to the regional manager
Implements the strategies set by top
management
• Trains his assistant
Tasks -2• Responsible to make sure that the service
provided are of top quality
• Branding and company image
• Runs co-brand marketing promotions with
BP Reality marketing managers
Facility Manager’s
-Requirements•
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Bachelor degree or M.B.A
One year experience as assistant manager
Effective inter-personal skills
Knowledge of the industry
Perfect knowledge of the region language
and English
• Good leadership
• Highly flexible availability
Assistant Facility Manager
-Job summaryHelps the facility manager in the day-to-day
management. Goal is to get experience for
being a facility manager later on
Assistant Facility Manager’s
-Tasks• Makes daily facility reports to facility
manager
• Oversees quality of franchisees
• Supervises the operational employees
• Represents the facility manager when he
can’t be there
Assistant Facility Manager’s
-Requirements• College degree or undergraduate of
University
• Ambition for future advancement
• Self-motivated and willingness to adapt
• Effective inter-personal skills
Requirements -2• Basic knowledge of the industry
• Have been working among the facility for at
least a year
• Knowledge of English and perfect mastery
of local language
Place to team 6...