Transcript Ryko History - Ryko Car Wash Manufacturing Company

RYKO Manufacturing Co.
Milestones
1973 • RYKO Manufacturing Co. was formed by three individual shareholders.
• First manufacturing facility opened.
RYKO Manufacturing Co.
Milestones
1973 • RYKO Manufacturing Co. was formed by three individual shareholders.
• First manufacturing facility opened.
Sales/service to Central U.S.
Rollover friction product
1975 RYKO moved to second manufacturing facility
RYKO Manufacturing Co.
Milestones
1973 • RYKO Manufacturing Co. was formed by three individual shareholders.
• First manufacturing facility opened.
• Sales/service to Central U.S.
• Rollover friction product
1975 RYKO moved to second manufacturing facility
US distribution established
1977 International distribution initiated.
1979 Diversified product line with introduction of self-service (jet wash)
equipment
1984 RYKO relocated to present manufacturing facility
RYKO Manufacturing Co.
Milestones (Cont’d)
1984 • Continued expansion of product line with introduction of large vehicle
wash system and various rollover accessories/options.
1985 RYKO opened direct branch operation in the UK to enhance market
diversification.
1986 Introduction of multi-program vehicle wash system
1987 Direct branch operation opened in the Benelux
Added 24,000 sq. ft. to manufacturing facility
1988 The principals of RYKO Manufacturing Co. formed a “sister” corporation,
RYKO International Ltd. This corporation serves the international sales/service
arm for equipment produced by RYKO Manufacturing Co.
The product line continued to expand with the introduction of drive-thru wash
systems.
RYKO Manufacturing Co.
Milestones (Cont’d)
1989 • RYKO opened a direct branch operation in France.
• In recognition of market demands in the US, RYKO released a touch free
vehicle wash.
• Added 21,000 sq. ft. to manufacturing facility.
1994 Added 11,000 sq. ft. to manufacturing facility.
1995 In response to market direction of oil company customers, RYKO introduced
a conveyor wash equipment product line.
Added 25,000 sq. ft. to manufacturing facility.
1997 RYKO attained ISO 9001 certification.
New products in both friction and touch free technology were released.
1998 RYKO established RYKO Italia, Srl and purchased an existing Italian vehicle
wash manufacturer.
RYKO’s Company Organization
RYKO
Manufacturing
Co.
US Direct
Sales/Service
US Distribution
Sales/Service
RYKO
International Ltd.
RYKO
France
RYKO
Benelux
RYKO
UK
RYKO
Italia
International
Distribution
Since our inception, RYKO has
supplied the industry with over
$750,000,000 worth of goods and
services. RYKO equipment washes
in excess of 1,000,000 vehicles each
day throughout the world!
RYKO Product Line
The Industry’s Most Complete Offering
Touchfree Rollovers
Monarch II High Impact
Elite High Impact
Ultra Sonic 2001
Silhouette
Friction Rollover
Ultra Clean
Mini-Tunnel
Ultra Clean Mini-Tunnel
Voyager APC
Voyager II - filament or cloth
Premier XL
Premier Plus
Filament, cloth or FoamBrite™
SoftGloss XS™ with FoamBrite™
Select A Wash
Swift
Contour
Venture
Drive Thru
Nova 2000
Nova Plus
Ultra Shine DT with FoamBrite™
Truck Wash
R-168 Friction
Atlantis Touchfree
Atlas Friction
Conveyor
Velvet Touch 2000
Optima
Filament, Cloth & FoamBrite™
Vista
Delta
Self Service
Power Wash II
Power Wash IV
Accessories
Management Systems
Code-A-Wash IV
Diagnostic Center
Automated Modular Transactor Terminal
Accessories
Water treatment systems
Water reclaim systems
Free standing dryers
Vacuums
Doors
Variety of other options and accessories
Chemicals
Detergents for friction machines
Scented and unscented
Chemical pre-soaks for touchfree systems
Polish waxes
Clear Coat Wax
Tire Cleaners
Undercar protectants
Powder and liquid detergents for self service
Quality Statement
RYKO Manufacturing Company is
committed to providing our customers a
quality product in a time frame that
ensures complete satisfaction. This
applies to our final customers, as well as
customers within our own organization.
RYKO is also committed to continually
improving the quality of our products.
Quality Objectives
RYKO’s commitment to complete customer
satisfaction shall be measured to the following objectives:
Continually improving our Quality System.
Continually improving Engineering documentation.
Continually minimizing nonconformities.
Continually improving on-time deliveries to external and
internal.
Continually improving product quality so as to minimize
warranty.
Continuous Improvements Through ISO Process
• Since 4/97, engineering documentation quality has improved by
50%.
• Since 4/97, 585 separate actions have been completed for
preventive action.
• Since 4/97, 99% of parts orders have shipped on time.
• Since 4/97, 98% of whole goods orders have shipped on time.
• Since 4/97, 98% of customers report satisfaction with timeliness
of shipment and installation process.
• Since 4/97, on-time completion of manufacturing work orders has
improved by 22%.
RYKO’s Commitment to Future Mutual Success
• Be attentive to customers’ needs
• Anticipate market demands
• Provide the highest quality of goods and services at
least cost values.
• Lead our industry in innovative solutions and directions
• Listen, evaluate, lead.
RYKO Domestic
Marketing Management Structure
Tom Carleton
Vice President Marketing
Steve Davis
National Sales Manager
Rich Leonard
Central Region
Wayne Smith
North East Region
Dayton Hedges
South Eastern Region
Gordon Melton
Southern Region
Ken Barr
Western Region
Eight Direct Areas
Eight Service Managers
Nine Service Supervisors
Sixty Six Technicians
Three Direct Areas
Five Service Managers
Nineteen Technicians
Two Contract Maint.
Two Direct Areas
Two Service Manager
Thirty Eight Technicians
One Direct Area
One Service Manager
One Service Supervisor
Four Technicians
Four Direct Areas
Four Service Managers
Fourty Three Technicians
One Contract Maintenance
One Exclusive Distributor
Five Exclusive Distributors
Five Exclusive Distributors
Three Exclusive Distributors
One Contract Sales Rep.
RYKO National Account
Managers
Bob Burke
Mike Stanley
RYKO Regions and Regional
Managers North East
Wayne Smith
Western
Ken Barr
Central
Rich Leonard
Southern
Gordon Melton
South East
Dayton Hedges
RYKO Direct and Distributor
Areas
Distributor Area
Direct Area
US Markets
RYKO US Market Share
RYKO
80%
RYKO
35%
RYKO
35%
US Rollovers
US Conveyors
US Touch Free
RYKO Has Strength in the US
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Our Domestic installed Base is 8400 units
Two National Account Managers
Five Regional Managers
Eighteen Direct Area Managers
Fourteen Exclusive Distributors
500 Person Staff Service / Installation
RYKO International
68 Countries - 3,225 Installed Machine Base - 91 Employees
RYKO International
Sales, Marketing and Technical Support
Headquarters - United States
• International Sales Manager
Global Sales and Marketing
• Regional Manager
Mexico, Caribbean, Central and Latin America
• Technical Support
2 Staff
• Export Operations
2 Staff
• Fluent Languages
Spanish (2), German, French, Italian, Portuguese, English
Regional Office - Goes, Netherlands
• Regional Manager
Europe (Expect RYKO Italia area), Middle East and
North Africa
• Technical Support
3 Staff
• Export Operations
1 Staff
• Fluent Languages
Dutch (2), French (3), Spanish, German (2), English (4)
Region - 1,243
South Africa - 65
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