Transcript Spectralink PIVOT Solutions for Cisco

June 2016
Introduction to Spectralink PIVOT:SC
Enterprise Smartphone
1 | © 2016 Spectralink Corporation
v
Agenda
• Introducing PIVOT:SC
• PIVOT:SC Features
• PIVOT:SC Benefits
• Services and Training
• PIVOT:SC Market Opportunities
– Manufacturing
– Hospitality
– Retail
– Healthcare
• PIVOT:SC Solution Differentiators
2 | © 2016 Spectralink Corporation
Introducing PIVOT:SC (Model 8744)
AN ENTERPRISE-GRADE
SMARTPHONE
with familiar features
and usability combined with the
quality, durability, and reliability
essential for work
3 | © 2016 Spectralink Corporation
PIVOT:SC Product Features
Integrated
push-to-talk
GoogleCertified
Android
5.1 OS
CUCM SIP
integration
with voice
quality
optimization
Micro USB
for charging
and
configuration
4 | © 2016 Spectralink Corporation
Alarm button
8 Mp Camera
with flash
Wi-Fi
802.11a/b/g/n
radio
Dragontrail
damage-resistant
touchscreen
Snap-in 2200
mAh battery
pack
Bluetooth audio
and peripheral
support
Chemicalresistant
IP-64 rated
enclosure
3.5 mm stereo
headset jack
PIVOT:SC Solution Features
Voice
Security
• Full featured telephone
dialer application with
CUCM SIP support
• HTTPS secure
configuration and
monitoring
• Spectralink Voice
Quality Optimization
(VQO) for clear,
consistent voice quality
over multi-cell
enterprise Wi-Fi
networks
• Administrator
controlled configuration
and security
parameters, i.e.
camera usage
• Integrated directory
and call logs
• Full suite of Wi-Fi
security protocol
support
5 | © 2016 Spectralink Corporation
Management
Interoperability
• Spectralink
Configuration and
Management Server
(CMS) application for
rapid provisioning and
device management
• Interoperates with
major enterprise PBXs
and call servers
through SIP interfaces
• Compatible with
Enterprise Mobility
Management (EMM)
solutions for
application security
and management
• Spectralink’s
Application Integration
and Management
Solutions (AIMS)
Program supports and
validates 3rd
party apps
• Wi-Fi multimedia
(WMM) feature support
for improved battery life
and reliability

PIVOT:SC Benefits
Reliable,
high-quality mobile
communication
Ease-of-use that
improves workflows
and efficiency
Lower TCO than
consumer-grade
smartphone solutions
• Crystal clear voice
quality leveraging Wi-Fi
networks
• Telephony feature
integration with IP call
control
• Unmatched durability
and support for 24x7
environments
• Familiar smartphone
user experience
• Certified by Google for
Android application
environment
• Advanced capabilities
with integrated camera,
PTT, and security
features
• Easy to deploy,
integrate, and manage
• Enterprise-grade
design for multi-user,
multi-shift
environments
• User changeable
battery for extended
use
• Enhanced
maintenance
programs for high
availability, low
service costs
6 | © 2016 Spectralink Corporation
PIVOT:SC Accessories
Charging
Carrying
Snap-on Clip
Replaceable
Battery
Universal Power
Supply
Protecting
7 | © 2016 Spectralink Corporation
Screen Protectors
Case with
Belt Clip
Holster with
Belt Clip
Enterprise Deployment Solutions
Spectralink Quick Network
Connect (QNC) Device
• Fast, wireless download of
network configuration and
applications
• CMS integration for minimal
provisioning steps
8 | © 2016 Spectralink Corporation
Spectralink Configuration
Management Server (CMS)
• Server-based centralized
management and provisioning
• Remote over-the-air configuration
• Enterprise-wide & group
configuration, bulk provisioning
Call Control and Wi-Fi Integration
Certified Interoperability with Cisco Infrastructure
Cisco Unified Communications Manager Integration
• Validated on UCS 9.0, 10.5, 11.x
• CUCM SIP feature support
– Basic calling
– Call hold, call transfer, call waiting, call forward
– Message waiting
indication
– Directed call park
– SIP over UDP
• Requires Cisco Enhanced License on Cisco UC platform
per handset
Cisco Wi-Fi Network Integration
• Cisco wireless interop certified through Spectralink Voice
Interoperability for Enterprise Wireless (VIEW) program
• Comprehensive Wi-Fi security protocol support
9 | © 2016 Spectralink Corporation
Spectralink Solutions Plus Microsite
Learn more
Make contact with us:
Review the microsite:
[email protected]
www.spectralinkplus.com
• Local and regional sales
interfaces
• Support in Cisco channel
engagement
• Pre-sales advice for
client projects –
configure solutions and
applications
• Joint planning and
pipeline management:
opportunistic and
strategic
10 | © 2016 Spectralink Corporation
• Information for Cisco
internal, channel, and
end-users
• Guidelines for choice
of solutions
• Cisco SKUs
• Professional services
guides
• Success stories
Technical Training
• Online, self-paced technical training
course
• Tailored to Cisco and Cisco partner
SE and SA communities
• Covers installation, commissioning,
and support on Spectralink DECT
and PIVOT solutions
• Overview of wireless architecture
considerations and best practices.
• Access training from Spectralink
Solutions Plus microsite
– www.spectralinkplus.com
11 | © 2016 Spectralink Corporation
SpectraCare Services
• Spectralink fulfills all service obligations – 1st
through 4th tier
• Customer and/or reseller engages
Spectralink Global Services with trouble
tickets and RMA transactions
• Warranty and maintenance offerings:
– Standard first year warranty with 10 day
handset exchange, no tech support
– SpectraCare maintenance with next-day
handset exchange, 8x5 tech support
– SpectraCare+ maintenance with advanced
replacement handset exchange, 24x7 tech
support
12 | © 2016 Spectralink Corporation
Positioning: PIVOT:SC versus Consumer Devices
Wi-Fi Performance
Spectralink Voice Quality
Optimization for seamless roaming
and consistent voice performance
Poor Wi-Fi roaming capabilities
with best-efforts quality of service
Voice Applications
Native CUCM SIP implementation
for rich telephony feature support
Softphone application required
with limited feature support
Integration and
Management
Single device with certified
integration with Cisco UC and Wi-Fi
infrastructure
Multiple devices, versions, integration
capabilities create support issues
Reliability
Designed for multi-user enterprise
environments; withstands bumps
and drops and frequent cleaning
Consumer-grade quality requires
external cases for protection; plastics
susceptible to cleaning solutions
Applications
Security
13 | © 2016 Spectralink Corporation
Standards-based 3rd party application support
MDM / EMM application support
PIVOT Market
Opportunities
14 | © 2016 Spectralink Corporation
v
The Enterprise Smartphone Market
$1.2 Billion
global market for smartphones
in line-of-business applications
• Overall market includes “semi-rugged” devices from
consumer manufacturers
• Line-of-business applications defined by use cases where
the device is assigned by job function, not to individuals
Top Markets:
Healthcare
Retail
Industrial
• Top markets have critical communication and application
requirements for mobile employees in the workplace
Source: VDC Research Strategic Insights 2015: Enterprise Mobility Solutions
15 | © 2016 Spectralink Corporation
Industrial Manufacturing
Retail Shop Floor
Healthcare
Transporation
Direct Store Delivery
Field Services
PIVOT:SC Vertical Market Opportunities
Healthcare
16 | © 2016 Spectralink Corporation
Retail
Industrial
Hospitality
Healthcare Applications
PIVOT helps clinicians get the information they need in real-time
PATIENT OUTCOMES
• Quieter environment and
faster response improve
patient satisfaction
• Better coordination of care
teams and clinical resources
CLINICAL QUALITY AND SAFETY
• Reduce communication
errors through real-time
voice and secure
messaging applications
• Immediate access to patient
records
• Integration with clinical
alerts and alarms
17 | © 2016 Spectralink Corporation
OPTIMIZE COSTS
• Leverage existing wireless
and telephony infrastructure
• Improve staff and resource
utilization
• Eliminate potential security
risks from personal
smartphone use
Retail Applications
PIVOT improves customer service and store efficiency
BUILDING BRAND LOYALTY
• Increase customer
satisfaction and loyalty
through improved
responsiveness
• Associates spend more
time with customers
• Immediate access to
product pricing, inventory,
and other details
18 | © 2016 Spectralink Corporation
IMPROVING OPERATING EFFICIENCIES
• Better communication between
associates without annoying
paging or radio noise
• Reduce customer wait times
with improved coordination of
resources
• Immediate response from
managers to address urgent
needs
SAFETY AND SECURITY
• Discreet notification of spills
and security issues
• Reduce shrinkage through
integration with inventory
control systems
• Broadcast notifications for
urgent communication
Industrial Applications
PIVOT provides smooth, efficient, and safe operations
UPTIME AND EFFICIENCY
• Reach maintenance personnel
instantly to troubleshoot
problems
• Efficient movement of
materials and goods through
real-time communication
• Instant notification of issues
through integration with plant
management systems
19 | © 2016 Spectralink Corporation
SAFETY AND SECURITY
• Movement detection and
alerts for worker safety
• Broadcast notifications
through push-to-talk or
messaging applications
• Coordination of event
response teams
QUALITY AND DURABILITY
• High quality, reliable
communication in high
noise environments
• Durability to withstand 24x7
usage in harsh
environments
Hospitality Applications
PIVOT improves service levels, guest response, and efficiency
GUEST EXPERIENCE
• Faster response to guest
requests
• Notification of loyalty customers
and VIPs
• Reduce check-in and check-out
wait times with mobile
transactions
• Eliminate noise from paging and
radios
20 | © 2016 Spectralink Corporation
STAFF PRODUCTIVITY
SAFETY
• Integration with guest
management systems to
coordinate resources
• Integration with property
management systems for
mobile dispatch and status
• Immediate response to guest
emergencies
• Discreet notification of
security events
• Coordinated communication
throughout the facility
Application, Integration & Management Solutions
The industry’s largest ecosystem of application partners
to deliver enhanced solutions
21 | © 2016 Spectralink Corporation
The PIVOT:SC Solution Differentiators
Voice Quality
Optimized for clear, consistent, reliable voice
communication over Wi-Fi
Built on Open Standards
for rich integration across call control, Wi-Fi networks,
and applications
Swifter Provisioning
and management with Configuration Management
Server and Quick Network Connect
Investment Protection
and lower TCO with durability and support programs
designed for challenging enterprise applications
Partner Application Ecosystem
to support a wide variety of mission-critical apps
for mobile workers
22 | © 2016 Spectralink Corporation
Thank you
23 | © 2016 Spectralink Corporation
v
Backup Slides
24 | © 2016 Spectralink Corporation
v
Cisco SKU’s PIVOT:SC 8744
Cisco SKU#
Description
Cisco List
Device, Battery, and Charger Bundles
SPECTRALINK PIVOT:SC 8744, BLACK, NA
$1,578
SPECTRALINK PIVOT:SC 8744, BLACK, EMEA
$1,578
SPECTRALINK PIVOT:SC 8744, BLACK, AU
$1,578
Accessories
SPECTRALINK PIVOT COMBO QUAD BATTERY CHARGER
$ 462
SPECTRALINK PIVOT UNIVERSAL USB POWER SUPPLY
$
39
SPECTRALINK PIVOT POCKET CLIP, BLACK (8742 & 8744)
$
32
SPECTRALINK PIVOT BLACK HOLSTER STYLE CASE (8742 & 8744)
$ 26
SPECTRALINK PIVOT CASE, FITTED, BLACK. (8742 & 8744)
$ 46
SPECTRALINK PIVOT SCREEN PROTECTOR, 10 PACK
$ 72
SPECTRALINK PIVOT STANDARD BATTERY, BLACK (8742 & 8744)
$ 116
25 | © 2016 Spectralink Corporation
Cisco SKU’s: Configuration & Service Offerings
Cisco SKU#
Description
Cisco List
Configuration Management
Spectralink Configuration Management Server (CMS), 10 handsets license
$
325
Spectralink Configuration Management Server (CMS), 25 handsets license
$
813
Spectralink Configuration Management Server (CMS), 100 handsets license
$ 3,250
Spectralink Configuration Management Server (CMS), 250 handsets license
$ 8,125
Quick Network Connect provisioning tool
$
390
First year SpectraCare, Spectralink PIVOT (87- Series)
$
59
First year SpectraCare+, Spectralink PIVOT (87- Series)
$
85
One-year SpectraCare, Spectralink PIVOT (87- Series)
$
98
One-year SpectraCare+, Spectralink PIVOT (87- Series)
$
124
Three-year SpectraCare, Spectralink PIVOT (87- Series). MUST BE
PURCHASED AT TIME OF SALE.
$
202
Three-year SpectraCare+, Spectralink PIVOT (87- Series). MUST BE
PURCHASED AT TIME OF SALE.
$
260
Service Offerings
26 | © 2016 Spectralink Corporation
Cisco Wi-Fi Infrastructure Certifications
27 | © 2016 Spectralink Corporation