Transcript OARtech presentation

OARnet Member Surveys
CIO/CFO Surveys
• IT Survey – February 2009
– Issues facing IT organizations in Higher Education
– Identify the requirements/needs of IT organization
– Develop a framework for shared services and aggregation
possibilities in conjunction with OBR
– Budget cuts implications
• Data Center Survey – March 2009
– Establish a baseline of data center operations in higher
education the across the state
– Determine the needs for additional data center resources
– Identify potential for collaboration to meet statewide
demands
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Products and Services Survey Results
CIO Survey Results
• 54 respondents to the survey from all technical leaders for
USO & OARnet members
– 25 USO Schools, 29 OARnet member schools
• Top 4 services which could be shared services or hosted:
1. Learning Management Systems
2. Video Conferencing
3. Email
4. Help Desk Software
• Schools planning for major consolidation or virtualization in
the next three years:
– 62% of them (9 four-year and 7 two-year USO colleges &
universities; 12 OARnet members)
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CIO Survey Results
• Top 4 services & products which schools would take
advantage of in an aggregate shared product consortium:
1. Microsoft
2. VMware
3. Cisco
4. Banner
• University and College technology cuts in dollars:
0-5% cut : 56.5% (9 four-year, 3 two-year, 14 OARnet members)
6-10% cut: 32.6% (6 four-year, 5 two-year, 4 OARnet members)
11-15% cut: 2.2% (1 OARnet member)
16-20% cut: 4.3% (2 OARnet members)
20+ cut:
4.3% (2 OARnet members)
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Data Center Survey Results
Data Center Survey Results
• Estimated Total Raised-Floor Space, Cooling & Power
Space per school:
– Up to 15,870 Sq Feet
• Office Space used In the Data Center per school:
– Up to 5580 sq ft
• Extra needed SQ footage for raised-floor, cooling, and power space for
a shared data center per school:
– up to 3000 sq ft each
• Needed Office Space in a shared data center per school:
– up to 5640 sq ft each
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Data Center Survey Results
• Estimated Staffing (10-18) (in order of priority)
– System Administrators
– Network Administrators
– DC Manager
– Security
– ERP administrators (DataTel, Peoplesoft, Banner, etc.)
– Database Administrators
• Monthly Costs of Staffing: $86-580k
• Monthly Power Costs: $88-625k
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Data Center Survey Results
Staff needs for Data Center operations
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Other Staff
Highest need for Data Center
Operations
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Proj Mgrs
9
DBAs
10
Help Desk
6
Data Ops
Network
Admins
Monthly cost of staffing to
support DC operations
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System Admins
0
10
20
30
40
4%
50
16%
Other:
DC Manager
Security
ERP Admins
$0-50k
8%
$50-100k
72%
$100-500k
$500-1Mill
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Data Center Survey Results
Monthly spend for space in Data
Center
39%
$0-50k
$50-100k
57%
$100-500k
$500-1Mill
Other
4%
Monthly spend for power in Data
Center
25%
$0-50k
$50-100k
4%
71%
$100-500k
$500-1Mill
Other
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Data Center Survey Results
Common Problems With Data Center
None of the
Above, 32%
Insufficient
Cooling, 32%
Poor Location,
14%
insufficient
Power, 36%
Insufficient
Raised Floor
Space, 50%
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Data Center Survey Results
Your Current Bandwidth Required
16%
48%
16%
0-50 MB
50-100 MB
100-1 GB
20%
Future Bandwidth Required in the
next 2-5 years
12%
12%
16%
0-50 MB
50-100 MB
28%
100-1 GB
1-10 GB
32%
10 GB+
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1-10 GB
10 GB+
Data Center Survey Results
Future Total Storage & Data Mgmt
Requirements in the next 2-5 yrs
4%
4%
12%
0-50 TB
50-100 TB
19%
100-500 TB
66%
500-1 PB
1-10 PB
Last Mile Network Transport Vendor
that you use
28%
AT&T
56%
16%
TimeWarner
Verizon
Other
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Upcoming projects
• VMware POC test bed
• 35E Chestnut building (LAN/WAN, VoIP)
• Shared procurement
– Cisco, Microsoft, Oracle, VMware, Data-Tel, etc
– RFPs/RFIs – Web conferencing, Helpdesk
• Federated Authentication
• E-mail
• FY ’10 budget building for Education Technology
division
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Shared Services Update
Denis Walsh
Shared Services Update
• Demonstrate the value proposition of the
Chancellor’s shared services approach in the
acquisition of services for higher education.
– Reduce the current and future operating cost for all
education through aggregate purchase of VMware
products
– Expand program benefits through the inclusion of all
levels of education
– Serve as the blueprint for expanding this concept into
other services and other eligible entities
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Shared Services Partners
• Higher education is now ordering services.
– Kudos for the Chancellor’s program as it compliments
their efforts to reduce costs.
• K-12 community is also participating and has
expressed their appreciation for the cost savings
associated with the shared services program.
• Meetings are on-going to determine how state and
local government can be included to further
expand the benefits of the program.
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Shared Services Status
• Based on the success of the VM program other
potential areas for shared services are actively
being explored, areas such as: Microsoft, Oracle,
Cisco and HP.
• Collaboration efforts are being developed with the
Department of Administrative Services to identify
and prioritize potential products and services as
we continue expansion of these efforts.
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Connect Appalachia and FCC Healthcare
Update
Connect Appalachia
• Connect Appalachia – Governor Ted Strickland
and Congressman Zack Space Initiative
– Utilize the Southern Ohio Health Care Network
(SOHCN) under an FCC Grant in conjunction with
Stimulus funds from NTIA, USDA, and EDA to
expand broadband throughout Appalachia.
– Collaborate with SOHCN, Connect Ohio,
OneCommunity, OARnet, OIT, Board of Regents,
and Service Providers to develop a regional
solutions to some of the most unserved and
underserved areas of the State.
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Connect Appalachia
• Four Projects Under Consideration
– Southern Ohio Health Care Network Fiber Optic
Backbone: designed use the FCC funding to
encourage vendors to extend fiber in the
Appalachian region to serve health care and then
to expand the offer service to community at large.
– Wireless Coverage of the Rural Expanse:
Designed to encourage vendors to find cost
effective method serve a region where the density
does not warrant traditional broadband services.
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Connect Appalachia
• Four Projects Under Consideration (continued)
– World-class Connectivity to Industrial Parks:
economic development is critical to the success of
the region, and even with industrial park sites
without readily available and affordable broadband
businesses are unwilling to locate there.
– Telemedicine Program: Upgrade the quality of
health care, while reducing the cost of service,
broadband services will enable the residents of this
region to have access to expand health service
with the expense of traditional hospital structure.
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American Recovery and Reinvestment Act
ARRA
ARRA
• $7.2 billion for broadband
– Competitive grant and loan opportunities through
federal programs
• US Dept of Agriculture: Rural Utilities Service (RUS)
• US Dept of Commerce: National Telecommunications &
Information Administration (NTIA)
– RUS focus on rural areas
– NTIA focus on unserved and underserved
– Specific programs
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•
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State Broadband Data & Deployment Grant Program
Broadband Adoption Programs
Public Computing Centers
Broadband Deployment
National Broadband Plan of the State.
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ARRA
• Key Dates
– February 10: Governor Strickland launches
www.recovery.ohio.gov to provide information and
gather input from Ohioans
– February 17: ARRA signed into law by President
Obama
– February 10 - March 10: 224 broadband related
proposals submitted via www.recovery.ohio.gov
• NOT the application process – expressions of interest
• Initial communication sent to all proposal submitters
• Connect Ohio reviewing for possible collaboration opportunities
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ARRA
• Key Dates cont.
– March 10: NTIA, USDA, FCC host the first of seven
public meetings to help shape the Act’s broadband
provisions (March 10, 16, 17, 18, 19, 23 and 24)
– March 12: NTIA, USDA, FCC post joint request for
information (RFI) to the Federal Register
– April 3: Ohio Broadband Council meeting
– April 13: Deadline to respond to RFI
• NASUCA, NARUC, NGA, NASCIO, NCTA
– September 30, 2010: Deadline to award funds
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ARRA
NTIA/USDA Request for Information
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Role of the States
– Identification of priority areas – Based on Connect
Ohio mapping data it is apparent that certain areas of
the state are currently unserved by terrestrial
broadband providers. These areas should be priority
for federal funding.
– Allocation of grants process – The State is in a better
position than NTIA or USDA to ensure alignment of
projects, understand the needs of Ohioans, and
encourage collaboration.
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ARRA
Resources
• American Recovery and Reinvestment Act (ARRA):
http://frwebgate.access.gpo.gov/cgibin/getdoc.cgi?dbname=111_cong_bills&docid=f:h1enr.pdf
• State of Ohio Stimulus website: http://recovery.ohio.gov/
• Federal Stimulus website: http://www.recovery.gov/
• USDA Stimulus website:
http://www.usda.gov/wps/portal/?navid=USDA_ARRA
• NTIA Stimulus website: http://www.ntia.doc.gov/ and
http://www.ntia.doc.gov/broadbandgrants/
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Network Updates
Paul Schopis
Network Backbone Updates
• Completed 10-gigabit upgrade for rings 0,1,2 and
3, Rings 4 and 5 will be targeted for next fiscal
year.
• Completed upgrade of the backbone routing
capabilities with the addition of 5 new Juniper
M320, two M120 and one MX480 to support the
new 10GigE capability.
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Network End User Updates
• Participating with the state on the evaluation of Statewide
RFP for Broadband Access and IP Services.
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Network Planning Updates
• OARnet extends Regional Optical Footprint
through partnerships
– Expands connectivity in Michigan (MERIT) and (PSC)
Finally.
• Network extension provides connectivity to OMNI
POP in Chicago with access to several nationwide
networks as well redundancy.
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Network Planning Updates
• Due to changes in Commodity Architecture driven
by budgetary considerations, there will be greater
reliance on the backbone.
• Number of commodity access ports are being
reduced to acquire better pricing on per-megabit
basis, i.e., larger pipes at lower per-Mbps cost
• Additional benefit of reducing BGP management
overhead
• Qwest line is active, have had some issues
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Network Planning Updates
• Need to maintain bandwidth head room, i.e.,
provision more bandwidth
• May coincide with need to deploy next generation
of optical equipment
– Full mesh lambda capability to replace ring
architecture
– The stated needs are not necessarily mutually
exclusive, i.e., such an architecture will make
the greatest strides cost effectively
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Network Planning Updates
• Push forward on greater resiliency by building a
second optical aggregation PoP in Columbus
metro area
• Purpose is to tie north rings and south rings into a
redundant configuration
• Currently planning on leveraging the Dublink build
and Lewis Center PoP for such a purpose
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Client Services
Ann Zimmerman
Client Services Regions
TJ Sandor
with Nancy DruganKoehler
Dana Rogers
with Connie Martin
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Mary Ann Zbydnowski
with Nancy DruganKoehler
Client Services
• 89 higher education members
• Service requests for:
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–
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–
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Quarterly in person meetings
Conference Calls
Network Upgrades and Routing
Periodic member meetings
Misc. conferences and on site meetings
OARtech, bi-monthly technical meetings (next on April 8th)
Research initiatives and community development.
• Vendor meetings and initiatives
– AT&T, Qwest, Time Warner Cable, Time Warner Telecom, Verizon,
Buckeye Telesystems, XO
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Client Services Products and Services
• Commodity Internet, Internet 2, Intra Ohio Bandwidth
• Remote Campuses and Upgrades
• Co-Location Services
• Emergency (Contingency) Web Hosting (coming soon)
• Video Conferencing
– Healthcare
– Telepresence
– Collaboration with eTech for production video
– Concierge video conferencing
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Client Services Products and Services
VMware
• Chancellor’s initiative:
• Higher Education-Licensing 70% less, Maintenance 50% less-List
• Designed to save Ohio Colleges and Universities more than $130
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million over three years.
Blueprint for future offerings
“Green IT” Power - Benchmarks
Developing and Implementing processes, procedures and tracking
Regional Meetings across the State
$500,000 Higher Education Sales to date
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Historical Bandwidth
• 2002 OARnet had 623 Mbs. of Internet 1
• 2006 OARnet had 2,556 Mbs. of Internet 1
• Today @ 6,240 Mbs.
–Over 10 times the Commodity Internet of 2002
– Over Double the Commodity Internet of 2006
•Approximately a 20% Commodity Internet increase in
bandwidth from July ‘07 to July ’08
•Sept. 2007- Over 20 Schools with T-1 connections
•Today 4 Schools with T-1 Connections
•Currently 6 schools reviewing GIG upgrades
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Historical Bandwidth
Summary of the Change in Last-mile Connections to Higher
Education Organizations
Capacity
Prior to OSCnet
Implementation 2003
After OSCnet
Implementation 2009
Gigabit or more
0
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45mb - 155mb
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23
10mb - 44mb
0
10
9bm or less
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5
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Last Mile Connections
– T-1 Connectivity – 4 schools
– 2 of 4 Reviewing Proposals for Ethernet solutions
to replace T-1’s
– 5 Members no Connections
Current Last Mile Connections
– 46 Schools with GIG capacity Connections
– 1- OSU 10 GIG connection
– 26 Schools with 10/100 megabit
– 5 Schools with DS3 (one currently upgrading)
– 2 Schools with OC3
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Current Fiscal Year
2009 Fiscal Year: 5 months
•4,987 to 6,044.5 Mbs.
• 17% Growth from August to December
•4 new OARnet members
• Lourdes College
• Mercy College
• Ohio Christian University
• Franciscan University
•Currently engaged in discussions with 2 schools for
membership
• Franklin University
• Union Institute
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Special Projects
• Assist customers in ordering circuits to our POPScollaborate with schools, vendors and partners:
– OSU-Wooster considering eTech for shared
connectivity to reduce cost.
– AT&T, OIT, and OARnet collaborated for expanded
network for Rio Grande and Marietta areas
– GIG capacity circuits completed.
– University of Akron- replacing a point to point Ethernet
solution for connection to OARnet network for video
conferencing.
– Collaborations with Gigapop Networks, Campus EAIOSTN for possible future offerings.
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Special Projects (continued)
– Website: Redesigning the OARnet website and
adding information and portals.
– Collaboration: Efforts with Ohio Link, OLN, and
eTech to consolidate and share resources.
– Vmware: Procedures and processes.
– Migrate Access database to Oracle for tracking
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Historical bandwidth and increases by date
Customer visits
Last-mile connections
OARnet POPS and carriers
Remote campus sites
Graphs and charts of information
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Client Services
Tools we use:
VMware Database: Spreadsheets to be integrated
into Client Service Database.
• Track customer products and Services
Remedy: Installations, trouble tickets, changes
• For maintaining tickets and updates between
the engineers, support, and Client Services
Client Services Database, Software Tracking Tool:
• For verification purposes
• Reporting needs
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Current Client Services Database
•Microsoft Access
•Required
•Client Services
access only
•Longitudinal data
back to FY02
•20 predefined
reports
•Supplements our
Remedy System.
•Quick client
overview
•Visits / meetings
log
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Future Client Services Database
• In development
• Web based
• Oracle ApEx
• Nearly all web
browsers
compatible
• Longitudinal data
back to FY02
• User defined
queries and
spreadsheet
exports
• User access
across OARnet.
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Conference Participation
eTech Conference: Columbus Convention Center
Feb. 2-4
Learning, Libraries and Technology Conference: Easton Hilton
March 1-3 (merging 2010 with eTech)
OHECC Conference: Wright State University- Member Meeting
March 25th, Presentation with Vmware, Vendor booth with VMware
Internet2 Member Meeting:
April 26-30 MaryAnn Z. and Ann attending
Educause: Regional and National Meetings
Internet2 Joint Techs: Hosting summer of 2010
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Questions?