Transcript Matrix_EternityLite_V6

Hearty Welcome
“Different Telecom Network Like VoIP, GSM, ISDN,
PSTN and E1/T1 offer Unique advantages.”
“Modern Organizations need PBX-KTS that can
connect to all these networks seamlessly
to avail the benefit offered by these networks”
“Presenting EternityLite; an integrated PBX-KTS
that offers Universal Connectivity”
EternityLite-Universal Connectivity
VoIP
GSM
ISDN BRI
E&M
ISDN PRI
E1/ T1
TWT
SLT
Key Phone
ISDN Phone
Single Box, Multiple Interfaces
 Key Differentiators
 The Hardware
 Features
 Accessories
 Application
Key Differentiators
Mobile Network (GSM) Connection
 The only PBX with In-Skin GSM Cards
 Connect Mobile Network directly to the PBX
 GSM SIM Modules can be directly inserted in the PBX
 No need of FCT Boxes
 Faster Processing of GSM Calls
 GSM Calls routed through the Cheapest Service Provider
Multi-Port GSM (Mobile)
GSM
VoIP Gateway
 SIP Based VoIP Cards
 8 Simultaneous Calls
 Supports VoIP Proxy Calls (SIP Accounts)
 Supports 32 SIP Accounts
 Supports IP to IP Calls (Peer-Peer Calls)
 Supports 999 Entries in Peer-Peer Table
 Supports Networking PBXs
 Supports Closed User Group
VoIP Gateway
VoIP
DS1(ISDN PRI/ E1/T1)
 Common Card for PRI/E1/T1
 Maximum 8 PRI Lines per System
 Supports Incoming Channel Bundling
 Supports DDI Numbers
 Supports NT Mode
 Supports Video Conferencing
 Supports Networking of PBXs
DS1(ISDN PRI/ E1/T1)
ISDN
E1/T1
Copyright © Matrix Telecom 2007-2008
Voice Mail Services
 In-Skin Card for Voicemail
 Handles 16 Calls Simultaneously
 Configure as 8 or 16 Ports as per Requirement
 512 Mail Boxes
 18 Hours of Recording Time
 USB Pen Drive to Store Messages
 Easy Transfer of Messages to Computer
Voice Mail Service
PSTN
CLI Based Routing
 Route Incoming Call from a Specific Telephone Number
or a Destination to a Pre-assigned Destination
 No need of an Operator or Auto Attendant assistance to
route the call
 Calls will not be matured, if not answered
 400 CLI Numbers can be stored
 Incoming Calls can be routed on SLT, DKP, TWT, GSM,
VoIP, DS1
 Incoming Calls from a Specific Destination can be
transferred to a GSM Number on field
CLI Based Incoming Call Routing
Situation 321
CEO Residence
M.D. Residence
X
M.D.
X
Executive
CEO
Operator
Accounts
Conference Bridge
 Built-in Feature
 DSP based Solution for Conference
 Crystal Clear Voice
 Maximum 15 Parties
 Multiple Conference simultaneously of any Combinations
 Dial-In Conference
Conference Bridge
PSTN
Least Cost Routing
 Comprehensive LCR
 3 Types:
- Time
- Number
- Service Provider to Service Provider
 Combinations also possible
 Automatically selects the Cheapest Route to Call
 Call made outside the Organization at Least Possible
Cost
Least Cost Routing
Scenario 2:
1: Call to PSTN
MobilePhone
number
Number
of GSM1
PSTN
GSM 1
GSM 2
VoIP
Call to this number is cheapest
through PSTN
GSM1
0 ABCDEFGH
BCDEFGHI
Powerful Least Cost routing
Networking
 Network Two or more PBXs
 Three Options for Networking
 Network using ISDN PRI/E1/T1
 Network using IP
 Network using E&M
 Share Telephone Resources between PBXs
Networking (E&M)
5001
5002
4001
PSTN
4002
E&M
GSM
2001
2002
3001
3002
Networking (PRI/E1/T1)
5001
5002
4001
PSTN
4002
ISDN/E1/T1
GSM
2001
2002
3001
3002
Networking (VoIP)
192.168.10.4
5002
5001
4001
PSTN
4002
I/P
GSM
192.168.10.1
2001
2002
3001
3002
Sharing Telephone resources
ISDN PRI
GSM
IP
0 2652630555
0 9898507328
Route DDI to other locations
2312002
ISDN PRI
2313001
IP
2001
2002
DDI No 2312002
3001
DDI No 2313001
3002
Hotel/Motel Features
 Built-in Features
 No Special Hardware Required
 Advanced Features
 Built-in PMS Integration Protocol
Auto Attendant
 Built-in Feature
 Handles 5 Callers at a Time
 Call Status Information
 Supports Dial-By-Name
The Hardware
The Hardware
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Technology
System Resources
Technology
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Digital PCM-TDM Switching
32-Bit RISC Processor
DSP Technology
ISDN Switching Platform
DTMF Receivers
SLIC and SMT Design
PCM-TDM Technology
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PCM-TDM Technology for Switching
High Density Switching
Simultaneous dialing from all the extensions
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100% Non Blocking
32-Bit RISC Processor
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32-Bit RISC (Reduced Instruction Set Computer)
Smaller and Simple Set of Instructions to Execute
Efficient Program Execution
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Faster Response
DSP Technology
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Digital Signal Processor
Dedicated DSP on CPU Card for Backbone
communication.
DSP for Conferencing
ISDN Switching Platform
 ISDN protocol used for Internal
communication
 BRI and PRI lines can be connected
 Advantageous for Data & Video transmission
DTMF Receivers
 Dedicated DTMF Receivers on each port
 Simultaneous calls on all Extensions
 Truly 100% Non Blocking
SLIC Design
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Subscriber Loop Integrated Circuit
Used in SLT circuits
Compact Design
Programmable Ring Type
Less Power Consumption
Increases Reliability
SMT Design
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Surface Mount Technology
Smaller and Lighter Components
Simpler Automated Assembly
Reduced PCB Size
Less Heat Generation
Less Power Consumption
Better Mechanical Performance under
Shake and Vibration Conditions
System Resource
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System Specifications
Built-in Hardware
Expansion Cards
System Specifications
EternityLite 6S
EternityLite 12S
6
12
Maximum User Ports
124
220
Maximum TWT Ports
24
48
Maximum BRI Ports
16
16
Maximum PRI Ports
4
4
Maximum E&M Ports
24
48
Maximum SLT Ports
96
192
Maximum DLC Ports
48
96
Maximum GSM Ports
12
12
Maximum VoIP ports
6
6
Power Consumption
50W
75W
Universal Slots
Power Supply( Option1)
Universal SMPS, 90-265VAC, 47-63Hz
Power Supply( Option2)
48V DC
Built-in Hardware
EternityLite-6S/12S
Conference Circuit
15 party
Public Address System Port
1
External Music Port
1
Serial (RS-232C) Port
1
Digital Voice Modules
8
Digital Input Port (For Sensors)
1
Digital Output Port (For Control)
1
USB Port
1
Ethernet Port
1
Expansion Cards
 SLT8
 SLT16
 DKP4
 DKP8
 BRI2
 BRI4
 GSM2
 GSM4
 E&M4
 DS1
 VMS
 VoIP
 DKP2+SLT6
 DKP4+SLT12
 TRK2+SLT14
 TRK4+SLT4
Features
Features
 Hardware Features
 Call Management Feature
 Functionality
Hardware Features
 Built-in Voice Modules
 Web Administration
 Conference Circuit
 Centralized Processing
 Combo Cards
 32 Bit Processor
 Embedded Linux Platform
 USB port
 Power Fail Transfer
 Ethernet Port
 Compact Size
 Reliability
 Universal Slots
Voice Modules
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Built-in Hardware
No Extra cost
8 Voice Modules
Record Call status Voice Messages
Configure for Auto Attendant
Configure for Hold-On Music
Conference Circuit
 Built-in Feature
 No extra cost
 DSP based Solution
 Crystal clear voice
 Maximum 15 party supported
Combo Cards
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Cards for various combinations
Total 4 cards available
TRK+SLT Combinations
DKP+SLT Combinations
Offers minimum extra capacity
Power Fail Transfer
 Built-in Feature
 TRK+SLT card supports this feature
 Analog Trunks will be transferred to SLTs on
Power failure Condition
Embedded Linux Platform
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Open platform
More Security
Easy system administration and maintenance
Easy upgradations
Compact Size
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One of the Most compact PBX available
Less heat generation
Longer life of semi-conductor components
Better reliability
Wall and Table Top
Reliability
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Optional Primary Protection
Built-in Secondary Protection
System Events Log/Faults Log
Centralized Wider Input Range Power Supply
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No Internal Cables or Wires
Call Management Features
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Auto Attendant
CLI
CLI Based Routing
Call Duration Control
Call Budgeting
External Call Forwarding
Closed User Group
Conference
Department Groups
Least Cost Routing
Live Call Supervision
Live Call Screening
Call Taping
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Conversation
Recording
SMDR Buffer
12/16 KHz Metering
BGM on SLT
Room Monitoring
Auto Attendant
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Built-in Feature
Handle 5 callers at a time
Call status information
Supports Dial-By-Name
Improved image of the company without any additional cost
Caller Line Identification (CLI)
 Supports CLI on Analog, Digital &VoIP
Trunks
 Supports DTMF and FSK CLI
 Displays CLI on SLT and DKP
 Time and Date display on FSK CLI
 CLIR for Internal Calls
No missed numbers, so no missed business opportunity
Call Duration Control
 Calls can be disconnected after a pre-defined time
 Effective sharing of Telephone resources
 Controls wastage of time spent on phone for
unproductive activities
Less telephone cost, improved productivity
CLI Based Routing
 Route call from a pre assigned CLI to a preassigned port bypassing the attendant
 400 CLI numbers can be stored
 The calls will not be matured if not answered
 Incoming calls can be routed on SLT, DKP, TWT,
GSM, VoIP, DS1.
Value your clients time, multiply your business
Department Group
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Maximum 16 department groups
16 stations can be grouped in each Department Group
Department Call is allowed through DID calls also
Any station in the Group can answer the call
Member Log-in and Log-out facility
Log-in and Log-out details can be printed
External Call Forwarding
 Forward Incoming calls to External number
 Forward Internal calls to External number
 CLI based External call forwarding
 Simultaneous ringing of internal extension
as well forwarded number
No missed calls, No missed business opportunity
Closed User Groups [CUG]
 Connect more than one location through E&M,
T1/E1 or VoIP
 Dial only the extension numbers to access
other offices
 No hassle of going through the auto attendant
or operator Dialing will be easy
Feel like working under same roof though geographically away
Conference – 15 Party
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Maximum 15 Parties
Any combination
Multiple conference simultaneously
Conference Dial-In
Decision making become faster and easy
Least Cost Routing
 Comprehensive LCR
 3 types
- Time
- Number
- Service Provider to Service Provider
 Combinations also possible
 Automatically select the cheapest route to call
 Call made outside the organisation will be at
 least possible cost
No more hassle in reducing the telephone bill
Live Call Supervision
 Monitor the Called number on a Station from
a supervisors extension.
 The CLI of the station will be displayed on
the supervisor station
 Even the last dialed number can be displayed
 No need to over hear the conversation to
know the caller
No more intrusion into the privacy while monitoring
Live Call Screening
 Feature is available only on DKP
 A station can interrupt and speak to the caller
while leaving a message to the VMS
 Forward the calls to VMS and attend it if the call
is important
Attend only those important calls while working
Conversation Recording
 Feature available on both DKP and SLT
 Recorded files are stored in the personal
Mailbox
 Voice files can be transferred to a PC
 Extremely useful feature for organisations
that work on verbal commitments
Keep record of Important conversations
Call Taping
 For selected incoming and outgoing
telephone numbers
 Taping recorded in a separate mail
box of the VMS as programmed
 At a time one call can be taped
 Voice files can be transferred to a PC
Trace malicious calls
BGM on DKP & SLT
 Back Ground Music available on DKP and SLT
 Automatically stop on incoming call to DKP
 Music changes to RBT on incoming call to SLT
Make work a pleasant experience
12KHz /16 KHz Metering
 Gives accurate billing
 Good features for Hotels & Hospitals.
 Effective in Call budgeting
Effective metering required to monitor and control telephone cost
SMDR
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For outgoing calls – 6,000
For incoming calls – 5,000
For internal calls – 1,000
Filters for call analysis
Call cost calculation with Service charges
Keep perfect track of your telephony cost
Functionalities
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Videoconferencing
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Voice Mail Systems
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Hotel/Motel Features
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Web based Administration
Video Conferencing
 Supports ISDN Video Conferencing
 ISDN BRI ports used for Video Conferencing
Voice Mail System- Features
 Integrated Auto Attendant
 Broadcast Message
 Call Transfer Types (None, Blind, Wait
for Ring, Wait for Answer, Screened)
 Communication Port
 Configuration Reports
 Dial by Extension Number
 Dial by Name
 Distribution Lists
 Flexible Graph
 Forwarding Messages
Voice Mail System- Features
 General Mail Box
 Graph and Nodes (Menu, Transfer, Message
& Information Nodes)
 Greetings (System Greetings & Personalised
 Greetings for each Mailbox)
 Individual Mailbox Size
 Mailboxes
 Message Notification (Immediate, Scheduled)
 Message Verification
 Message Wait Indication
 Multiple Mailbox on Single Extension
Voice Mail System- Features
 Multiple Mailbox on Single Extension
 Multiple Operators
 Prompts and Responses
 Redirecting Messages
 Remote Programming
 Sharing an Extension
 System Security (Passwords)
 Traffic and Utilisation Reports
 Voice Memo
Hotel/Motel Features
 12KHz/16KHz Detection
 Alarms
 Emergency Call
Detection & Reporting
 CAS Interface
 Floor Service
 Check-in/Check-out
 Guest Groups
 Check-out Serial Number
 Guest Name
 Deletion of Calls for
 Guest-in/Guest-out
Guests Checked-out
 Emergency Dialing
 Hotel Name
 House Keeping
Hotel/Motel Features
 Maid-in/Maid-out
 Room Shift
 Message Wait
 Room Status Display
 Mini Bar
 Suite Services
 PMS Interface
 Voicemail Service
 Remote Alarms
 Voice Guidance on Tones
 Remote DND
 Walk-in Class of Service
12KHz/16KHz Detection
 Accurate Billing on Checking out
 No billing of un matured calls
Alarms
 Guest can set up Wake Up alarm in their room
 Front Office can set up Wake Up Alarm for
Guest or Guest Group
Check In
 New Phone account will be generated with
Dialing Facility
 Room Status will be changed to Occupied
 Unique Check-in Serial number will be generated
Check Out
 Room status changes to unoccupied
 Bill will be generated
 All the features including dialing gets deactivated
 Option to delete the call details when required
 No misuse of Telephones in the room
Floor Service Extension
 Each floor can have service extension
 Common access code can be used to access
these extension
 User gets connected to the service extension
of their respective floor
Guest-IN / Guest-OUT
 Guest-OUT Feature can be enabled when guest
leave the room temporarily
 Dialing Facility gets deactivated temporarily till
Guest-IN command is given
 Avoid misuse of telephone from the room
House Keeping
 Front desk can set the status of the room as
“Not Cleaned”
 House keeping personal can change the room status to
 “Cleaned” from room phone or any other extension
after cleaning the room
Mini Bar
 The service personal can key in the consumption from
the Mini Bar on check-out
 The PMS can pick up this data to calculate bill
PMS Interface
 Built-in PMS Integration Protocol
 No Additional Hardware or Software required
 Connection to PMS through RS 232 port
Room Shift
 Call details will get shifted to new room in case get
shifting into a new room after check-in
 Consolidated bill can be generated on check-out
Room Status Display
 Operator can view the room status from the console
 Status of total occupied rooms, unoccupied rooms
and not ready can be viewed
Suite Service
 Suites will have multiple extensions
 Consolidated call statement of all extensions
can be generated at checkout
 No hassle of collecting the statement of Individual
extensions and calculating
Web-Based Programming tool
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Web based Programming Tool called Jeeves
Programming over Internet
Access Level for System Engineer and System Administrator
Upgrade System Software
Takes Back-Up SMDR Reports
Accessories
Accessories
 Eon42P – Digital Key Phone
 Eon42S – Digital Key Phone
 Eon45 – Digital Key Phone
 DSS72 – Operator Console
 DSS64 – Operator Console
 EonSoft – Executive
 EonSoft – Operator
Eon42P – Digital Key Phone
 24 Programmable Keys
 6x24 Character Backlit LCD Display
 Full Duplex
 Navigation Buttons
 Ringer Indication
Eon42S – Digital Key Phone
 24 Programmable Keys
 2x24 Character Backlit Display
 Full Duplex
 Navigation Buttons
 Ringer Indication
DSS72 – Operator Console
 Two Units can be attached with each Eon42
 72 Keys for Direct Station Selection
 Dual colour LEDs for Port Status
Eon45 -Digital Key Phone
 25 Programmable Keys
 2x16 Character Backlit LCD Display
 2 Colors (Black and White)
DSS64 – Operator Console
 Two Units can be attached with each Eon45
 64 Keys for Direct Station Selection
 Dual colour LEDs for Port Status
Digital Key Phone-Features
 Absent/Present Settings
 Auto Answer
 Adjustable Ringer Volume
 Adjustable Speech Level
 Background Music
 Call Duration Display
 Call Chaining
 Call Cost Display
 Directory Dialing by Name
 Dual Color LED
Digital Key Phone-Features
 Text Message
 Indication for Port Status
 Forced Answer
 Hands Free Operations
 Headset Connectivity
 Keypad Lock
 Missed Calls
 Multiple Ringer Tones
 Room Monitor
EonSoft-Executive
20 Programmable Keys
EonSoft-Operator
 148 Keys for Direct Station Selection
EonSoft-Additional Features
 Automatic Sensing of PC Status
 Automatic Sensing of Software Status
 Executive Mode with 20 DSS Keys
 Help Menu
 Integration with Microsoft Address Book
 Keyboard and Mouse Operations
 Operator Mode with 148 DSS Keys
 Programmable Tool Tips
 Shortcut Keys
 Standard Windows User Interface
 Tool Tips on Mouse Over
APPLICATIONS
EternityLite and Other VoIP Devices in Peer-Peer
PSTN
3001
3002
3003
3004
VFX88L
I/P
EternityLite
ATA2S
-2001
2002
2099
VP236
EternityLite and Other VoIP Devices in Peer-Peer
PSTN
3001
3002
3003
VFX88L
3004
Location-B
I/P
EternityLite
4001
4002
4003
-2001
2002
Location-A
2099
VFX88L
4004
Location-C
Exporters
Requirements : Automated Incoming call handling
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Multiparty conference
Record important conversations
Reduce International call bills
Get accurate call analysis
CLI based Incoming call routing for
International calls
Exporters
Banking & Financial Institutions
Requirements: Professional Call Handling
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Announce various schemes to customers
Alerts for emergency
Interconnection between branches
Back ground music on Digital and Analogue
Phones
 VoIP networking between branches
Banking & Financial Institutions
Manufacturing Units
Requirements : Cost effective communication
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General announcements to employees
DONOT disturb during office hours
Call via Cheapest media
Effective call analysis
Manufacturing Units
Corporate Office
Requirements : Professional Call handling
 Multi party conference
 Quick and Easy dialing to clients
 Need dialing restrictions
 Directory dialing
 Reduce the telephony cost
 No communication break down on maintenance
Corporate Office
Software Firms
Requirements :• GSM integration
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Separate operator for International calls
Automatic answer of Incoming calls
PC phones
Cost control
International calls over IP
Project-wise telephone cost analysis
Software Firms
Shopping Malls
Requirements : Deactivate outgoing calls facility after working
hours
 Call disconnection on extension after predefined
time
 Alert the Security on emergency
 Integrate public address system with PBX
 Need floor-wise extensions number
Shopping Malls
Hospitals
Requirements :
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Pre paid calls for Inpatients
Call charges printout while vacating the room
Integrate the system with Hospital software
Rugged and maintenance free system
Locate the doctors
Hospitals
Hotels
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Personalized service to guests
Bills on guest checkout
Guest Name to be printed on bills
Addition of service charges to call bills
Floor-wise service extensions
Setup alarms for guest
Hotels