Transcript Library Management Systems Trends

The Future Impact of IT on IS and Library
Service Delivery
Bob Hayward
September 24th, 2004
Key Issues



What are the technology trends likely to impact
information professionals in the near future?
Why is an understanding of technology hype so
important?
How can information managers navigate a
prudent path through so much technological
change?
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
1
The Long View: IT-based Transformation
of Business
Embedded Connectivity
Relative
importance
Logical Connectivity
Physical Connectivity
PCs
Mainframes
"Knowledge" Age
Nano & Quantum Age
Silicon Age
1970
1980
1990
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
2000
?
2010
2020
2030
The 2004 Innovation Pipeline Looks Good
802.16d WiMAX
Unified Communications
UWB/803.15.3a/WiMedia
Visibility
Semantic Web
Linux on Desktop for
Mainstream Business
Users
External MPP Grids
Inkjet Processes
Speech Recognition for Mobile Devices
Micro Fuel Cells
Electronic Ink/Digital Paper
Social Network Analysis
Less than two years
Two to five years
LEPs/OLEDs
Service-Oriented Architecture
Five to 10 years
More than 10 years
Really Simple Syndication
Web-Services-Enabled Business Models
Wikis
Information Extraction
Mesh Networks — Sensor
Mesh Networks — Wide Area
Augmented Reality
Trusted Computing Group
RFID (Item)
Smartphone
Truth Verification
Molecular
Transistors
Key: Time to Plateau
Computer-Brain Interface/
Thought Recognition
Internal
MPP
Grids
Instant Messaging
RFID (Case/Pallet)
VoIP
Tablet PC
XBRL
Peak of Inflated
Expectations
Internal Web Services
Location
"Aware"
Services
Wi-Fi
Hot
Spots
Protein-DNA Logic
Technology
Trigger
Speech
Recognition for
Telephony and Call
Center
As of July 2004
Trough of
Disillusionment
Slope of
Enlightenment
Plateau of
Productivity
Maturity
Acronym Key
LEP
light-emitting polymer
MPP
massively parallel processing
OLED organic light-emitting diode
RFID
radio frequency identification
UWB
ultrawideband
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
VoIP
Wi-Fi
WiMAX
XBRL
3
voice over Internet Protocol
Wireless Fidelity
Worldwide Interoperability for Microwave Access
Extensible Business Reporting Language
Hype Cycle for Higher Education Technology
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
4
Technology Radar Screen
Linux on Desktop
for Mainstream
Business Users
802.16d WiMAX
Wikis
Low
Instant
Messaging
Impact
Internal
MPP Grids
Speech
Recognition for
Mobile Devices
Tablet PC
Smartphone
Social
Internal Really Simple Network
Web
Analysis
Services Syndication
Location "Aware"
Speech Recognition
Services
for Telephony and
Call Center
VoIP
UWB/803.15.3a/
WiMedia
Service-Oriented
Architecture
Unified Communications
Transformational
Less than 2 years
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
2-5 years
5
Maturity
External MPP
Grids
Information
Extraction
Electronic Ink/
Digital Paper
Computer-Brain
Interface/
Thought
Recognition
Truth
Verification
Augmented
Reality
Mesh Networks
— Sensor
Semantic Web
RFID
(Case/Pallet)
Web-Services-Enabled
Business Models
5-10 years
RFID (Item)
Beyond 10 years
Some Technologies for 2005
Bluetooth
MEMS
Real-time DW
Grid Computing
Linux
WLANs
Smartphones
CRM
Portals
iSCSI SANs
IP Telephony
BAM
Instant Messaging SCM
Opteron
Nanocomputing
LEP
UWB
Software as Services (SOA)
Zigbee
Real-Time Infrastructure
Mobile applications
Open Source
Search
Micro fuel cells
Tablet PCs
MMS
Speech recognition 802.11g
Trusted Platforms
Utility computing OLED
Mesh networks
Camera Phones
e-ink
IT self-service
Network Security Convergence
Smart dust
Semantic Web
RFID Tags
4G wireless
Web conferencing Location aware services
Ontologies
Unified communications
Metadata management
Maturing within 36 months
Network security
convergence
IP telephony
Software as services
Instant messaging
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
Established, wider usability
Utility computing
WLANs
Partial value next three years
RFID tags
Grid
Web conferencing
Real-Time Infrastructure
The wireless world: Cellular networks
2006
Location
precision
of 80 M
or better
?
WCDMA
1x-EV DV
cdma2000
1xRTT
2005
WCDMA
EV DO
2004
Cell
Cell
location 2003
location (worst
GPRS
(worst
case,
case,
several 2002
several
Km)
Km)
2001
TDMA
CDMA
GSM
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
3G
Assume
200-300
Kbps
EDGE
EDGE
GPRS
CDMA
CDMA
7
GSM
GSM
2.5G
Assume
80-100
Kbps
EDGE,
20-40 Kbps
GPRS
2G
Assume
9.6-19.6
Kbps
The wireless world: Depth and breadth
Adjacent
Near
field
Passive
RFID
Active
RFID
Personal
Area
Local
Area
802.16a
(Wi-Max)
UWB
802.15.4
(Zigbee)
Bluetooth
Proprietary
mesh
802.11 a,b
e,g,h,i,f
(Wi-Fi)
Proprietary
PAN
1M
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
Metropolitan Wide area
802.16e
(mobile)
Proprietary
mesh
3G
2.5G
2G
802.20
(Mobile-Fi)
10M
100M
8
1KM
30 –
180 KM
RFID Tag
Successor to Bar Codes
 Can read even covered
 Can read while moving
 Can scan at distance
 Survives water, heat, painting
 Price dropping to low levels
 Remain in product for life
Potential Applications
 Locate common objects
 Improved asset control
 Real-time retail-shelf inventory
 Move to faster or self-checkout
 Improve manufacturing and
supply-chain efficiency
 After-sale services offerings
Current Applications
 Toll pass systems
 Pet identification
 Access cards
 Retail theft protection
 Electronic parolee tracking
Photos source Texas Instruments
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
9
Five Important Technology Trends
for the Next Ten Years
Enablers
So What?
XML-Proliferation
Web Services RTI, Grid
MEMS
RFID
Displays
Metadata and
Standards
Miniaturization
Nano...
RFID
8yy.xx?
Location-Sensing
3/4G MESH Miniaturization
Identity Management
PKI
Smard Cards Digital Watermarks
"Intuitive Design"
SimplicitY ...
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
Wireless
Trust/DRM
User Interfaces
10
SCM
Data/App.
Integration
Outsourcing
Workflow
Information
Sharing
Monitoring
Sensors and Control
Wireless
Ubiquitous Computing:
Mobility and Monitoring and Control
New Business
Models for Software and Infoware
Adoption
Enabling Technologies Are Already
Emerging
2004
Biometrics
Peripherals
2004
Embedded in
devices/clothes
Embedded
2012
in people
Speech
2004
Discontinuous 2004
2006
2006
Continuous
2006
2012
Location Sensing
2003
2004
100M+
2006
10M
2012
<2M
Dialogue
2010
Networking
PANs emerge
2.5G, Wi-Fi mainstream
3G mainstream
2006
4G emerges
2009
2012
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
Displays
LED, LCD
E-Ink, LEP, OLED
Retinal projection, flexible
Augmented reality
2004
2005
2006
2004
Wearables
Special-purpose
2006
Are clothes,
jewellery, pens ...
2012
Interactions
Fixed keyboard
Flexible fabric keyboards
Motion, attitude
Gesture
2012
11
In clothes
Vision: Integrated Home Network
Dish & Antenna
Office / Den
Master Bedroom
Kids Bedroom
802.11
Wireless AP
Broadband
Multimedia
Games
Console
Media
Center PC
HDTV
Client STB
Client STB
Coax
Coax
802.11
Cable
Satellite
Telco
Wireless AP
WMA / MP3
Audio Client
WebPad
Home Server - PVR
HD DVD-RW
Home Automation?
Security?
Utility Meters and Usage?
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
Kitchen
Family Room
12
Definition of the home “media center”

The home media center is a general purpose
capability for transferring, storing, editing, and
accessing rich media content such as movies,
music, television, home video, and pictures.
– Can be achieved via a single consolidated product
or multiple devices connected via a home network
– Portability of content is the defining feature

Alternative implementations
– Media PC
– Media server(s)
– Network connected high performance set top box
D© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
13
A Learner Centered Scenario
Internal and External Content
 Search and Discovery
 Content Management
 License Management
 Rights Management
 Linking
Authentication
Single Sign-On
Security/Privacy
24x7 Help
Personal Administrative
Management (ERP)
Personal Academic
Management (CMS)
Communication
and Collaboration
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
14
Moving to new LMS
Web-Based LMS
•Acquisitions
•Federated Search Portal
•Circulation
•Metasearch - Link Resolver
•Inter-library loan
+
•Integration with CMS
•Cataloging
•Digital Library
•Reporting Tools
•Portfolios
•Content Management
•Digital Rights Management
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
15
Library Searching - Better than Google.
Federated Search Portal
(Library Established Criteria)
Authentication
OpenURL Resolver
(defined by Library)
Available Resources
Local
Catalog
Local
Digital
Content
Local
Web
Site
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
eLearning
Content
Vendor
Databases
16
Remote
Catalogs
Remote
Web
Sites
Remote
Digital
Content
Federated Search Portal
Reason for a Federated Search Portal
•Growing e-collections
•Hundreds of database subscriptions
•Thousands of e-journal subscriptions
•Access management of library users
•Brings resources together
•Allows librarians to direct users
LMS Vendor
Dynix
Endeavor
Ex Libris
Innovative Interfaces
Sirsi
VTLS
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
17
Federated Search Portal
Horizon Information Portal
ENCompass
MetaLib
MAP
IBistro and iLink
Chameleon iPortal
OpenURL Resolver-Link Server
OpenURL
•standardized format for transporting bibliographic metadata
about objects between information services. It is the internet
version of a card in the card catalogue.
OpenURL Resolver
•links users from citations to full-text, but may also link them to
related electronic resources, such as search engines, online
booksellers and other resources and services as defined by the
library.
LMS Vendor
OpenURL
Endeavor
Ex Libris
Innovative Interfaces
Sirsi
VTLS
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
18
Resolver - Link
Server
LinkFinder Plus
SFX
WebBridge MAP
SirsiResolver
Vortex
Library and E-learning Integration
Partnership?
Integration?
Open Source?
LMS
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
CMS
19
Recommendations
Academic libraries should plan to offer patrons OpenURL resolvers and
federated search portals by 2006 in order to make best use of resources
and research support.
Decisions concerning library management systems, portals and learning
systems should not be made in isolation from each other.
New technologies offer opportunities as well as pose threats to the
existing order and way of doing things. They must be continually
evaluated and understood.
Track emerging technologies through devices like the hype cycle and
radar screens – don’t jump in too early, but don’t also delay for too long
to understand where technology has a role
© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
The Future Impact of IT on IS and Library
Service Delivery
Bob Hayward
September 24th, 2004