Transcript Piedmont Regional Voice over IP Pilot Project

Piedmont Regional Voice
over IP Pilot Project
Law Enforcement Information Management
Conference
Greensboro, N. C.
May 21-24, 2007
Major Dean Hairston,
Danville Police Department
City of Danville, Virginia
Piedmont Regional Voice over IP Pilot Project
Structure
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The Piedmont Regional Voice over IP Pilot Project is a
collaborative effort between a consortium of agencies
and Cisco Systems, with the City of Danville serving as
host agency.
Sprint / Nextel has provided T-1 Lines, VoIP and Push-totalk Phones
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NIJ CommTech is a participant observer and serves as
an advisor to the City of Danville Police Department.
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Piedmont Regional Voice over IP Pilot Project
Participating Agencies
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Pittsylvania Co., Virginia
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Caswell Co., North Carolina
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Virginia State Police
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North Carolina State Highway Patrol
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Town of South Boston & Halifax, VA
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SOUTH BOSTON
Caswell County, N.C.
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Piedmont Regional Voice over IP Pilot Project
Problem Statement
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Lack of a common frequency to connect
Virginia and North Carolina agencies
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During emergency situations, officers were
forced to rely on dispatchers relaying
information via landlines
Timeliness and accuracy of information
being relayed
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Piedmont Regional Voice over IP Pilot Project
Needs Assessment
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Improved officer safety through direct
communication and coordination
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Ability to create interoperability through
relatively simple system modifications
as opposed to system replacement
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Flexible and affordable interoperable
solution
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Project Goal - Implement a flexible and expandable
integrated radio system using a Voice over IP network
Dispatch Center
Critical Infrastructure
Community Partnership Network
Retail
Law Enforcement
Bank
Private Radio or
CDMA Network
Wire Line
Networks
Gateways
Converged
Network
Wireless LAN
Network
School
Hospital
2.5G & 3G
Cellular
Networks
Airport/Seaport
Court Homeland
Security
Corrections
Federal Agencies
FBI
Power/Water Treatment
plants
Emergency Services
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Piedmont Regional Voice over IP Pilot Program
T1 Connection
Fiber Connection
Land Mobile Radio
Gateway
Cisco IPICS Server
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Piedmont Regional Voice over IP Pilot Project
Plan – Phase I
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Identify the departments and available resources within the City of Danville
Establish consensus among participants
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Assess and define technical configuration
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Develop MOU
Technology deployment
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Define existing resources
Determine what new resources will be needed
Establish governance board
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Identify project representative for governance board
Identify technical leads
Infrastructure prep
Installation of IPICS server
Installation of routers at voice resources
Train agency personnel
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Piedmont Regional Voice over IP Pilot Project
Plan – Phase II
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Solicit participation with the Pitts. County, VA and Caswell County, N.C.
agencies.
Identify available resources within both agencies.
Establish consensus among additional participants
 Identify project representative for governance board
 Identify technical lead
Assess and define technical configuration
 Define existing resources
 Determine what new resources will be needed
Expand governance board
 Expand MOU to include county agencies
Technology deployment
 Installation of voice resources
 Routers
 VoIP Phones
 PC access
Train agency personnel
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Piedmont Regional Voice over IP Pilot Project
Plan – Phase III
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Solicit participation with the Virginia State Police and the North Carolina H.P.
Identify available resources within both agencies.
Establish consensus among additional participants
 Identify project representative for governance board
 Identify technical lead
Assess and define technical configuration
 Define existing resources
 Determine what new resources will be needed
Expand governance board
 Expand MOU to include state agencies
Technology deployment
 Installation of voice resources
 Routers
 VoIP Phones
 PC access
Train agency personnel
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Piedmont Regional Voice over IP Pilot Project
Issues
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Technical issues
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Inadequate infrastructures
Security & reliability
Command & Control
Administrative issues
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Participating agencies lacked existing framework for
interoperability
Sharing control of resources
You can’t separate the technical side from the governance side
Must be user driven
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Piedmont Regional Voice over IP Pilot Project
Current Status
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Phases I & II infrastructure completed and are
up and running
All participating agencies physically connected
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Governance Board established
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MOU completed and signed
Policy and Procedure document completed
Testing and training underway
Six month pilot deployment set to begin
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Piedmont Regional Voice over IP Pilot Project
NIJ CommTech Role
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NIJ CommTech is documenting lessons learned
and will publish white papers on the project.
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NIJ CommTech assisted with the establishment
of the regional governance structure.
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NIJ is not providing funding for this project
beyond manpower and minor site preparation.
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Piedmont Regional Voice over IP Pilot Project
For more information contact:
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Major R. D. Hairston (434) 799-6505 /
[email protected]
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Regional National Law Enforcement and
Corrections Technology Center:
Northeast (Rome, NY) 888–338–0584
Southeast (Charleston, SC) 800–292–4385
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NIJ CommTech –
http://www.ojp.usdoj.gov/nij/topics/commtech/
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