Transcript Toshiba Consultant Quarterly Webinar 1/29/14

Consultant Quarterly Webinar
Brice Green & Pete Ambriz
1/29/2014
Agenda
• What’s new with Toshiba
– Introducing Toshiba I-VoIP SIP Trunk Service
– VIPedge Update
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Unified Communications
Mobility
The Power of Choice
The Toshiba Advantage
A Look Ahead to 2014
Q&A
Toshiba SIP Trunks
• Toshiba’s SIP Trunking I-VoIP Service (SIP Trunking) for onpremises IPedge and Strata CIX systems
Toshiba TSD Confidential 1/2014
Toshiba SIP Trunks
• Integrated SIP Trunking service and equipment enables a
single-vendor business telephone solution
• Reduces Communication Costs
– Call between locations can run over an existing IP intranet to
reduce long distance costs
– Converges voice and data on one IP network reduces
infrastructure costs
• Uses bandwidth more efficiently than ISDN
– SIP trunks can carry either voice or data anytime
– Channels are dynamically allocated between voice and data
– SIP Trunking uses bandwidth efficiently to run more traffic on
Toshiba TSD Confidential the same T1
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Toshiba SIP Trunks Features
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Business-grade voice quality
Support for occasional spikes in call volume
Park/Reserve DID numbers
Service Continuity
– DID failover forwarding
– DID forwarding
• Simple & ease of installation
Toshiba TSD Confidential 1/2014
VIPedge Update
• Simplification
– 2 User Plans – Business Standard User or AA
– Channels – Unlimited or Call Center
– Toll Free is billed $0.039 per minute
• Park/Reserve DID number
• Service Continuity
– DID failover forwarding
– DID forwarding
• Free telephone number porting promotion
Quick Review
Consultant Quarterly Webinar
Unified Communications
• What UC can do for you
o Presence and Instant Message
o Outbound dialing from any
application
o Call Manager® desktop call
control
o CRM integration and screen
pops
o Simultaneous Ring ‘Find-Me
Follow-Me’
o Off-premises Call Forwarding
o Automatic triggers and actions.
o Mobile Apps
o Meet-Me Conferencing and
Web Collaboration
o Unified Messaging
o Integration with Microsoft
Exchange and Microsoft Lync
o Call Manager Advanced
Companion Apps
o Call Manager Advanced
Integration with popular CRM
systems.
Mobility
Maximize the value of your Wireless LAN
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Wireless IP telephone handsets
Call Manager with SoftIPT soft phone for your laptop PC
Operates over existing Wireless LAN infrastructure
Provides mobility wherever your Wireless LAN reaches
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Mobility
Additional Wireless Options
• Toshiba IP4100 Wireless SIP DECT Telephones
• Simultaneous Ringing (Twinning) of desk phone and mobile
phone
• IPMobility (IPedge) and Call Manager Mobile (VIPedge)
provides PBX call mobility via cellular network
Toshiba TSD Confidential 1/2014
Toshiba Offers the Power of Choice
• With Toshiba, you have the power of choice in how
you deployed these advanced capabilities on…
– Pure IP Cloud-Based Telephone Solution
VIPedge
– Pure IP On-Premise Telephone System
IPedge
– Digital and IP On-Premise Telephone System
Strata CIX + IPedge Application Server
The Toshiba Advantage
• 135 years in telecom, top market ranking
• On-premises, cloud or hybrid solutions (choice and flexibility, investment
protection into the future)
• Toshiba's migration path helps users retain their investment
• Ease of transitioning between products.
• Cloud-based telephony option (eliminates equipment purchase,
predictable monthly fee, disaster recovery, easy growth single or multisite, to 500 seats)
• Mobile client included free
• Advanced multi-media conferencing built-in and license-activated (simple,
convenient, no extra equipment required)
• Among longest warranties in industry
A look ahead to 2014…
• Networking between VIPedge Pure IP Cloud-Based Telephone
Solution to the Strata CIX and IPedge On-Premise Telephone
System. Networking between VIPedge to multiple VIPedge
customers.
• IPedge App Server in the cloud for Strata CIX.
• A simplified admin client for the end user.
• New UC Client with support of tablets, Mac OS X, and Win 8
and federation.
• Contact Center Applications on IPedge servers
• Virtualization versions of our Contact Center and IPedge
software
Contact Us
• Toll-Free (800) 362-6620 M – F 7am to 4pm PT
• Email: [email protected]
• Website: telecom.toshiba.com
Stay Connected
Toshiba TSD Confidential - 1/2014