Transcript Welcome to CTB - CTB/McGraw-Hill

Oklahoma End-of-Instruction
Retest/Winter/Trimester
Technical Q&A Training
Webinar Etiquette
This call will be operator assisted.
Please submit questions through the chat window
throughout the presentation or via the operator
during the Q and A portion of the meeting.
Conference Call Numbers:
800-857-4928 Passcode: 1949986
(for all morning and afternoon sessions)
Webinar information provided separately
October 2013
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 1
Key Personnel - Introductions
Oklahoma State Department of Education
• Dr. Maridyth McBee
• Assistant State Superintendent
• Joyce DeFehr
• Executive Director State Testing
• Derrel Fincher
• Director of Learning Technologies
CTB/McGraw-Hill
• Shiva Doreswamy, Portfolio Manager
• Rob Mann, Online Implementation Mgr.
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 2
Agenda
Welcome and Session Goals
Milestones (Important Events)
Online Program Overview
Site Readiness Process
Test Delivery Client (TDC)
Support Resources
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 3
Milestones (Online Implementation)
Milestones
Dates
Site Readiness Training (Webinars)
Oct 21 & 22 (2) webinar sessions per day
Oct 29 Q&A session
Demo Web Site Access, TDC, Final Content available
for download/install
Oct 23
Site Readiness check and certification
Oct 23 – Nov 8
Test Administration System (TAS) Training
Nov 4 (2), 6, 7 webinar sessions
Nov 11 Final Online Q&A
DTCs access Test Administration System (TAS)
Nov 4
Test Sessions Pre-assigned (by CTB)
Nov 4
Student practice testing begins
EOI Online Retest window
EOI Winter/Trimester test administration
Nov 11
Nov 18 – Nov 29
Dec. 2 – Feb. 14, 2014
Spring Tech Readiness Survey
Statewide Infrastructure Stress Test
Dec. 1 - 31
Mid-January
Spring EOI and 3-8 Test Content avail.
February
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 4
Oklahoma Online Program Overview
CTB OK Web Portal - www.ctb.com/ok
a CTB Single Sign-On
(SSO) – access to the
secure Oklahoma web
portal
ba. About the Tests –
general information
about the tests
cc. Test and Technology
Coordinator Support
Materials – role based
access to information
to support test
administration
a
c
d
Help Desk – details to
contact the help desk
e
News – important
news and status
b
d
c
e
Demo Sites
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 5
Oklahoma Site Readiness Documentation
Oklahoma Online Testing System
• Student data
management
• Test assignments
• Testing status
Test
Administration
System (TAS)
• Student testing
software (TDC)
• Test Content
• Lock down browser
Test Delivery
Client (TDC)
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 7
Online System enhancements
Test Delivery Client (TDC) Changes
•
•
•
•
•
Display TDC version (v9.5) on login screen
Performance Level Lookup file embedded in content package
Calculator improvements / limitations
Network Utility included in Custom Install
Can be auto-updated with caveats. Re-install of TDC is
recommended
Calculator limitations and solutions
• Graphing Calculator (Algebra II) has specific 32-bit Java
requirements
• 64-bit OS may not be allowed to make 32-bit Java calls
• No Linux support
• Test the calculator in site readiness
• Conduct workstation check (fake student) with Algebra II
• Plan for handheld calculators as back up
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 8
TAS Sandbox / Demo Website
For Educators and Technology Coordinators
Content
• Tech Coordinators download TDC and Content.
• Hands-on practice opportunity in ‘sandbox’.
• Content download package includes all tests
• Practice tests can be scheduled.
Separate website (not Single Sign-on
accessible)
Tech Coordinators- Site readiness
• Pre-loaded with all Districts appended with
word DEMO
• May create test sessions and use test tickets to
test workstation setup
Generic accounts
• System-Generated emails to Tech
Coordinators
• SSO accounts not applicable
Reporting
• CAUTION! - Data created here is not extracted
for reports or monitored
Students
• Fake student data similar in format to
actual testing students
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 9
2013-14 Checkpoint Process
• Winter:
• Site Readiness Memo
• Technology Readiness
Training
• Client & Content
Installation
October 23
• Final Content Installation
• Workstation check
(fake students)
• Test Assignments
• Self-Certification Form
• Practice Tests
• Site Readiness Stress
Test
• Accommodation updates
• Site Support and
Troubleshooting
Checkpoint
1
• Test Administration
Training / Access
Checkpoint
2
November 8
• Final Workstation Check
Checkpoint
3
November 11
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 10
Site Readiness steps - Memo
WHO: Technology Coordinators
WHAT: Certify that sites are prepared for testing prior to student practice tests
WHEN: No later than November 11, 2013.
These are described in detail in the Online Site Readiness Guide on ctb/com/OK
1. Confirm workstation and network requirements
Review the EOI Winter Workstation Requirements to complete this activity.
2. Install the Test Delivery Client software
Review the instructions below for a Standard install or the Online Quick Install
Checklist (Custom Installer)
3. Download Test Content
4. Verify installation and connectivity
Review the Site Network Infrastructure Guidelines. Then, follow the instructions in
the Network Utility Guide.
5. Final Site Readiness
Setup and take a practice test using a fake student login on several workstations
as described below
6. Submit the Site Self-Certification Checklist to [email protected]
Fill out the Checklist including results from the Network Utility
7. Site Remediation
Contact the CTB HelpDesk to troubleshoot issues. A field engineer may visit or
follow-up to determine possible remediation solutions.
Step 1 - Workstation Requirements
Can also be accessed at www.ctb.com/ok
Hardware and
Memory
• Minimum: 1.3 GHz processor, 1.8 GHz processor (Mac), 1
GB of memory (2 GB recommended), 500 MB disk space
available
Monitor/
Speakers
• Minimum screen size – 10”
• Speakers “on” and Headset for “Text To Speech”
Accommodated Students
Operating
System
• Windows - XP SP3, Vista SP1, Windows 7 (32 or 64 bit)
• Mac - OS X 10.6, 10.7, 10.8 Intel
• Linux - Linux Fedora 11 (Red Hat), OpenSUSE 11.1, or
Ubuntu 9.04
Additional
Software
• Adobe Air® ; Flash® Player 10 (MAC) or later
• Adobe® Reader® 7.0 or later
• Java Runtime Environment JRE 6 or 7
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 12
Step 1 - Network Requirements
Bandwidth
Firewalls
Proxy Servers
• T1+, high-speed cable or DSL recommended
• Minimum 1.5 Mbps upload and download
• Port 80 and 443 must be open
•
•
•
•
Do not Cache Dynamic Pages
Prioritize/allow HTTP and HTTPS traffic for *.ctb.com
Users need credentials if proxy authentication is enabled
Name: tms-oas-55.ctb.com Address: 12.167.24.52
Name: tms-oas-ew.ctb.com Address: 204.8.131.239
• TTS setup – Allow/Do not block - *.readspeaker.com
Address: 79.136.80.254 – Cloud hosted. IPs may change
over time. Sites that can only use IP may need to update
the IP address in the future.
Web Content
Filtering
• Allow MP3 (Necessary for Text to Speech)
Performance
• Wireless is okay but do not overload WAP
• Thin Clients okay with 10:1 ratio
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 13
Step 2 - Download and Install
Follow links: Install Software
and Download Test
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 14
Step 2 - Test Delivery Client Installation
Which Installer Method?
Standard
Installer
Custom
Installer
•
•
•
•
Standard Software Installation Process
Sites can use silent Install Scripts.
Users must have read/write rights.
Recommended for Thin Client and
Deepfreeze (or similar) sites
• There are several options to install using
the Custom TDC Installer. This presentation
will cover three methods. Choose the
method best suited for your location.
• Option 1 - Install from Workstation
• Option 2 - Install from Server
• Option 3 - Install from Workstation with
Content on the Server
Other consideration: BYOD, Wireless, Thin Clients
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 15
Test Delivery Client Custom Install – General
Custom Installer - Overview
C:\Test_Content or \\Testing\Server1\Content
Edit shortcut to set EXE and
CONTENT location, PROXY
settings
Create a folder to store the Test
Client executable and Content
(example: C:\Test_Content).
This could be on each
Workstation or on a Network
Server
Create a shortcut
pointing to the TDC
executable
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 16
Step 3 – Install test content
Example: Custom Installer - Option 1 - Install from Workstation
4. Create a content folder on the
workstation. (example:
C:\Test_Content).
5. Add the content into the workstation content folder
you just created.
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 17
Step 4 - Network Utility
Custom Installer – Verify setup on a few workstations
• From installer folder, launch the
Network Utility.
• On the First Tab (Network
Connectivity Test), click Start.
• Questions 1, 2 and 3 should return
“Yes”
• This does not confirm content
installation.
From the “Network Connectivity
Test” tab, click “Start”. The first
three questions should result
with “Yes” which confirms that
the application has been
correctly installed.
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 18
Step 5 - Verify Client
Custom Installer – Verify Setup on a few workstations
• Launch Test Delivery Client software.
• Login using a fake login from the (OAS) training site .
• If the application launches and login completes, then the application
and content have been setup correctly.
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 19
Step 6 - Site Certification
Step 7 – Troubleshooting, Help
Online Site Status and User Forum
News button: up-to-date messages
about Online Test Administration
Tech User Forum: November 1
Support Resources
Need Help?
Support Options
and Resources
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 23
Support Resources
Administration Policies and Procedures
Assistance
• Oklahoma State Department of Education,
Office of Accountability and Assessments
http://www.ok.gov/sde/
• Phone: 405-521-3341
OK Customer Support (CTB)
• CTB Oklahoma Help Desk
[email protected]
http://www.ctb.com/ok
• Phone: 888-282-2010, Fax: 800-282-0266
• Hours of Operation: 7:30am – 4:30pm Central Time - regular hours
7:00am – 7:00pm Central Time - during testing
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 24
Questions? Thank you for joining!
Questions
Thank You
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 25
Test Delivery Client - Other Considerations
Bring Your Own Device (BYOD) or 1:1
•
•
•
•
Consider Security policies
Install / Uninstall policy
Students must have Test Ticket and Access Code
Consider Install from Server - Option 2
Wireless
• Always-on connection required
• Constant heartbeat check to CTB servers
• Don’t overload Wireless Access Point
Thin Client considerations:
• TDC is running multiple instances: 1 per thin client
• Content check, decryption, rendering utilize CPU, disk,
memory
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
For a Positive Testing Experience…
Screen
savers/power
management set
to a longer
timeout
Restrict intensive
bandwidth use
during testing (VoIP,
Payroll, Drop box)
Restore software
(Deep Freeze)
configured to
retain test data
after reboot
Text To Speech
–Volume and
MP3
All other
applications
closed on testing
machines during
the test
Anti-virus software
full scans
scheduled after
testing hours
Blue = required
Laptop protocol
– Use AC power,
wired access,
wireless check
Prioritize/Allow
*.ctb.com
Ports Opened as
described
For a
Positive
Testing
Experience
…
Allow IPs (If IPs
are used at site)
Orange = suggestions
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 27