Transcript Document
Greg Burke
Government Office for the North West
Local Integrated Services (LIS)
– the problem
• Too many people and places left behind despite major investment
• Economic marginalisation of entire communities
• Generational, cultural, emotional, physical and economic deprivation
and dependency
• Too many targets, too much top-down diktat, too much muddle and
waste, too much stifling of local ideas
• Lack of private sector investment (or interest)
• Failure costs money – chaotic families can cost £300k per year
Public Services Now – the problem
A complex network of public service
providers and intermediaries
engaging with people, families
and neighbourhoods, often
with VCS organisations
helping people
navigate
or access the
system (or filling
service gaps).
Glossary
MOJ
Courts
Prison
NOMS
PCT
Home
Office
Probation
SHA
GP
Police
Key
CLG
Communities & Local
Government
CTB
Council Tax Benefit
DfE
Department for
Education
DCMS
Department for Culture,
Media & Sport
DH
Department of Health
DWP
Department for Work &
Pensions
GP
General Practitioner
HB
Housing Benefit
HCA
Homes & Communities
Agency
HMRC
Her Majesty’s Revenue
& Customs
LA
Local Authority
MOJ
Ministry of Justice
NOMS
National Offender
Management Service
PCT
Primary Care Trust
PDCS
Pension, Disability &
Carers Service
SHA
Strategic Health
Authority
VCS
Voluntary & community
sector (includes cooperatives and charities
Fire
Hospital Health
Visitor
VCS
Neighbourhood
Team
DH
LA
Drug
Treatment
HB/
CTB
Social
Landlord
Library
Direct Delivery
School
Social
Services
Children’s Jobcentre
PDCS
Services
CLG
HCA
HMRC
Intermediary
DCMS
DfE
Govt Dept
DWP
Local Integrated Services – the
solution
People, families and neighbourhoods
access support from a local budget
holder. The local budget
holder commissions
integrated services
from the range of
public sector
funders designed
around the needs
of the communities
in which they
operate.
The VCS organisations are still
active in this implementation model.
They may, in the case of Social
Enterprises and mutuals, be – or be
a part of – the
local budget holder. There may
Home be a need for some individuals
to get additional support
Office
simply to be able to access
the local budget holder
in the first place.
MOJ
Courts
Prison
Probation
NOMS
Police
Fire
Neighbourhood
Team
HB/
CTB
Jobcentre
Social
Services
GP
Health
Visitor
School
Drug
PDCS
LA
HMRC
Social
Landlord
Children’s
Treatment
Services
The direction
PCT
Hospital
Library
of control
shifts, from the
SHA
service providers
to the person, family or
DfE
DH
DCMS
neighbourhood,
through the local
budget holder commissioning on their behalves
and to meet their needs. The connections between
providers and suppliers are not visible to the person/people in need.
And there will still be a need
for VCS organisations
to fill niche provision
gaps or to provide
CLG
the connections at
the boundaries between
types of services.
HCA
DWP
Key
Voluntary & Community
Sector, including mutuals
and co-operatives
Local Integrated Services –
where are we?
• A number of places are exploring the idea
• Government interested – builds on Total Place
• Could be ready to roll-out April 2011
• Seen as a practical way of implementing the Big Society concept
• Needs increased flexibility and removal of barriers particularly around
pooling of budgets and data sharing
• Generates increased community engagement and VCS involvement
• Requires Ministerial and official buy-in across Whitehall – some
promising signs
• Awaiting Spending Review!