Transcript Connectmasters, LLC

an Independent Telecom Sales Agency focused on Higher Education
whose mission is:
To provide sales representation on behalf of connectivity and
software telecom service providers who have designed
solutions for the benefit of Colleges and their communities.
 Summary
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of Services
Help Desk Software & Asset Management
ResNet Services, Back-up Help Desk Support
Dark Fiber/Lit Services & Locator Tools
Bandwidth Expansion/Storage Extension,
Optical Networking
Fiber Cabling and Construction
Wireless Point to Point
Print Control Management Tools
Security/Dorm Indoor/Outdoor Phones
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Direct Company
Indirect
Companies
Ciena
Optical Networking
SCT
nextGen
Fiber
Construction
College
Connectmasters
X-Wire
ResNet
Sales Relationships
NEF
Colo/Fiber/Buildin
g finder tools
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X-Wires Broadband is a higher education residential hall
Internet service and support management company.
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Customized design to meet your school’s policies and budget.
Easily interfaces with school’s network.
Supports Ethernet, Fiber or wireless infrastructure.
Full time 24x7x365 help desk support. Off hours or back-up support also available.
Fixed per student monthly cost to help in planning long range budgeting.
Basic high speed bandwidth for academic use based on needs for college academics.
Upgraded speeds per dorm user can be arranged at student expense.
Discounted rate bandwidth for administrative network.
Liability management. Digital Millennium Copyright Act i.e. CALEA, RIAA, MPAA, etc.
Annual bandwidth survey. (see website www.xwires.net/highered/report)
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A new method for delivering campus-wide Help Desk and
Asset Management
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No Risk
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Great ROI
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No implementation on-going IT support required
Only expense is monthly usage fee
Delivered via Cloud Computing
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Software as a Service (SaaS)
No up-front capital
No required hardware
Month-to-month contract
Easy, Fast, Secure
No on-going support staff
Upgrades included in pricing and automatically applied
Access from anywhere – techs can work in the office or from home
Enhanced Customer Satisfaction
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Greater visibility
Improved metrics
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100% web-based Help Desk/Asset Management application
• Multiple, virtual desk support in a single application:
 desk-level business rules for Escalations/Routing/Customer satisfaction surveys
 Intra and Inter-desk routing
• Drag and drop incident assignment
• Integrated asset management including hierarchies (blade server/blades/virtual
machines/etc.)
• Software license tracking
• Email integration
• Customer web portal
• Automatic customer satisfaction surveys
• LDAP/Active Directory Integration
• Signature capture for asset assignments and repair contract/receipts
• Meaningful Dashboards
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Industry-leading relationships tied to NEF databases including,
FiberLocator®, Building Locator(TM) and FindADataCenter.com, you get
access to 120+ Dark Fiber providers, (over 2 Million miles) 95,000 lit
buildings, 35,000 Cell Towers and over 1,300 data centers.
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High Capacity Networks
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Data Center Space
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Dark fiber
WDM
Ethernet
High capacity IP lit services
Collocation
Managed services
Cloud computing
Virtualization
Consulting Service —Implement Your Own Network, use our maps and tools.
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Ciena – The Company
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World Leader in Optical Networking
Optical switch provider for Internet 2
Used by 2/3 of world’s largest carriers
Certified with all major SAN platforms
Optical switching platform for AT&T
Strong presence in R&E Community
Installed in 300 Bent Street - NOX
Based in Baltimore, MD/Westboro, MA
CN4200 DWDM Platforms
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CN4200 Benefits
CN4200 Classic, MC and RS
High-density chassis in 3 sizes
Delivers up to 80 x 10GB circuits
Enables any service on any port
Aggregates any combination of connections on any wavelength
Software programmable ports with changeable service identity
» Private optical data network
provides unlimited bandwidth
at fixed recurring rates
» Savings over existing telco
services can be up to 80%
» Provides lowest latency for
data replication applications
» Native protocol delivery saves
on hardware, maintenance &
management costs
» Superior data network attracts
top educational talent &grants
» High capacity cross connects at
NOX promotes joint research.
» Low touch maintenance support
Higher Education Regional Overview
CN 4200 Multi Service W/DWDM
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NextGen Telecom Services Group, Inc. is a communications
network engineering and construction contractor serving
customers throughout the Eastern United States. The
company’s key area of focus is fiber optic networks.
Capabilities Include:
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Design, Build and Maintain Services
Fiber Optic Cable Placement, Splicing, Testing & Documentation
Aerial & Underground Construction
Structured Cabling
Project Management
Field Engineering
Material & Equipment Procurement
Emergency Restoration
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Print Control Software’s, ROI Print Manager is like a telecom “Least
Cost Routing” (LCR) chip, a behavior modification software tool that can
drive lower cost printing. Unnecessary printing, cost Colleges millions of
dollars each year.
A few easy steps to savings with PCS’s ROI Print Manager:
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Tracks local/network printers and user print volumes/costs.
Controls and reduces printer costs through print redirection (LCR).
Implements customizable, dynamic print rules across campus.
Identifies printing abuse and provides detailed user workflow information.
Subtly changes end-user behavior with customized user pop-ups reminders.
Parameters set as aggressively as desired.
ROI Print Manager will save a school thousands of dollars by constantly
controlling printing. ROI reports all printing activity across the
enterprise, which allows for the identification of true costs. Create an
enforceable print strategy to leverage your current print hardware
investments with ROI. Can be used departmentally or system wide.
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Contact us at:
Connectmasters, LLC
499 Mountain Road-Suite 100
West Hartford, CT 06117
(860)561-8647
[email protected]
http://www.connectmasters.com
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