Chapter 9*Providing Patient Care
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Transcript Chapter 9*Providing Patient Care
Learning Objectives
1.
Describe nursing behaviors that demonstrate caring.
2. Outline the position of at least two nursing theories on
person, environment, health, and the profession of nursing.
3. Apply your understanding of nursing theory, nursing
process, and the concepts of transcultural nursing in your
practice of nursing.
4. Conduct research to find examples of how a specific
cultural or social diversity influences a patient’s response to
illness.
5. Create an environment that encourages visitors to spend
time with a patient.
6. Maintain an environment that eliminates or at least
minimizes the risk of illness or injury to patients.
Nurse-Patient Interactions
Caring in Nursing:
Protecting and looking after the well-being of another
Requires creating interpersonal relationships
Respecting and accepting others’ freedom to make
decisions
Having knowledge and skills necessary to meet needs of
others
Obligations as a Student
Get the best education you can
Develop a self-awareness (skilled, empathetic,
sensitive, and caring human being)
Develop confidence in and understanding of yourself
Work on your caring skills –you may be the only
person in the health care system that provides both
physical and emotional care
Nursing Theory
Attempts to describe or explain the nature of nursing
Provides foundation for and guides the practice of
nursing
Nursing theory also known as nursing model
Nursing Theory
Major Theorists
Florence Nightingale 1859
Environment affects health
Putting the person in the best condition for nature
to act on him or her
Nurse’s duty is to provide the right environment
Health is being free from disease
Physical, intellectual, and spiritual attributes
Nursing Theory
Henderson 1955
Health is basic to human functioning
Ability to function independently depends on health
14 components of basic nursing care individualized for each
patient
Orem 1958
Universal self-care requisites or needs
Nurse helps patients meet self-care deficits
Three categories of nursing intervention
Nursing Theory
Roy 1964
Adaptation model
Stress produced by changing environment and need to
adapt
Adaptability determines health
Nurse’s goal is to help the person cope
Nursing Theory
Neuman 1972
Health care systems model
To understand one thing about a person, you must
consider everything about the person
Good health is maintained by using energy to balance
the effects of stress
Nurse’s aim is to identify stressors and to intervene to
reduce or eliminate them
Nursing Theory
Relationship to Nursing Practice
Provides the basis for continuing research on how nurses
can be more effective
Guides practice
Helps nursing recognize there is more to nursing than
performing treatments and procedures
Nursing Process
Systematic, organized method of providing nursing care
Five steps
Assessment—objective and subjective data
Nursing Diagnosis—NANDA-I list
Planning—Setting priorities, written care plan
Implementation—Putting the plan into action
Evaluation—Constant process of evaluating success of the
plan and revising it
Transcultural Nursing
Culture
Shared values, beliefs, customs, rituals, attitudes, roles, and
behaviors passed from generation to generation
Madeleine M. Leininger
Respect other cultures, adapt nursing care to meet the
needs of people from cultures other than yours
Goal is to preserve, accommodate, or repattern the cultures
of the patient
Transcultural Nursing cont’d
Examples:
Preserve-Jewish patient who follows a kosher
diet must have that aspect preserved
Accommodation-male/female roles (may
need to hire a homemaker to carry out female
duties/roles)
Repattern-high cholesterol/fat diet, must
provide detailed information on the affects to the
cardiovascular system
Transcultural Nursing
Cultural Characteristics
Deeply rooted
Difficult or impossible to alter
Customs and values reflect behavior correct within a
culture
Transcultural Nursing
Ethnic Characteristics
Cultural subgroups
Depend on:
Education
Geographic location
Number of members in the group
Transcultural Nursing
Language
Take time to communicate
Obtain interpreter or family member
Use nonverbal communication
Race
Five major racial groups: American Indian or Alaska
Native, Asian, Black, African American, Native Hawaiian
or Other Pacific Islander, and White
Race is only a physical distinction
Transcultural Nursing
Views on Aging
Respect versus disrespect
Sense of responsibility for care
Views on Childbearing
Do’s and don'ts for pregnant women
Birthing position (squatting, sitting, supine)
Father’s role
Care of the infant
Transcultural Nursing
Religion
Religious beliefs may influence choice of treatment
Many people do not belong to organized groups or
practice religion
Organized belief systems
Catholicism
Protestantism
Judaism
Transcultural Nursing
Islam
Buddhism
Other Religions
Mormons
Jehovah’s witnesses
Christian scientists
Secular and nonreligious groups—atheist and agnostic
Transcultural Nursing
Views on Pain
Result of one’s culture
Personality and emotional state
Ask the person if they are in pain
Views on Nutrition
Preferences develop early, difficult to change
Adequate nutrition is necessary for healing
Transcultural Nursing
Views on Death and Mourning
Natural extension or great loss
Dying with dignity
Care of the body after death
Mourning is a cultural expression of grief
Cultural Assessment Tools
Printed forms to collect data
Require good interviewing skills
Informal conversation
Formal interview
CS#1
Case Study #1
As part of the curriculum in your nursing school, you are enjoying the obstetric
rotation in a small urban hospital. One of your classmates, Hildie, comes to you all
excited. She tells you that the client she is caring for has asked the doctor and the
staff to save her placenta. She plans to give the placenta to one of her friends, who
will prepare and bring it to her in time for her evening meal. Hildie was curious
and had asked her client many questions about her belief. Hildie’s client asked her
to join her for dinner.
You tell Hildie that you think it is great that as her nurse, you showed enthusiasm
and not disdain or revulsion. However, you advise Hildie to first check with the
instructor. The instructor was surprised by the request and called the Coordinator
for Clinical Practice, Mrs. Hovey.
The instructor does check with Mrs. Hovey. Mrs. Hovey applauds the learner for
her demonstration of client caring and lack of ethnocentrism. However, the learner
is not permitted to eat the woman’s placenta. (Learning Objective 3)
Questions for Case Study #1
1. Should the learner have accepted from the client
the invitation to eat the placental cuisine?
2. How does this situation fit within Leininger’s
definition of a culture?
3. How does this situation fit Leininger’s goal of
transcultural care?
4. How would you have reacted to this situation?
Social Diversity
The Child
Children are generally afraid in health care settings
Make them feel secure
Offer quiet reassurance
Establish good relationships with patients and other
family members
The child who is abused has an induced fear of adults
Social Diversity
The Patient Who Is Elderly
Have suffered some losses
Treat them in a manner to reduce further loss
Careful assessment for clues to medical causes of
symptoms
The Patient Who Is Having an Elective Abortion
An emotionally charged event
Exemption for assisting
Social Diversity
The Patient Who Is a Single Parent
Biggest concern is being able to afford to care for their
children
Be sensitive to concerns about their children
The Person Who Is Homosexual
Partner is the significant person in his/her life
Recognize and treat this relationship as you would for all
other patients and families
Having AIDS does not mean the patient is homosexual
Social Diversity
The Patient Who Chooses Alternative Forms of Treatment
Increasing number of people using nontraditional
approaches
Stress the importance of sharing all information about
what they take or do with their physician
Social Diversity
The Patient Who Is Mentally Ill
Mental illness is a disease and must be treated as such
Nursing measures for dealing with intense emotions
May require psychiatric evaluation
The Patient Who Is Withdrawn
Never assume a patient who does not ask for anything
does not need anything
Social Diversity
The Patient Who Is Hostile
Physical or vocal disruption
Deal with the patient calmly
Hostility can be cry for attention
Don’t restrain without assistance
Social Diversity
The Patient Who Abuses Alcohol or Drugs
Chemical interventions can become addictive
Nurse must provide care regardless of what caused
person to need care
Substance abuse is a disease and must be treated as such
Social Diversity
The Patient Who Is Dying
Dying and death are facts
Be secure with your own feelings
Expected or accidental death
Five stages of dying
Denial, anger, bargaining, depression, and acceptance
Maintain objectivity
Managing the Physical
Environment
Visitors
Can have negative or positive effect on recovery
Nurse must create positive relationships with visitors
Always respect patients’ privacy
Know facility policies regarding visitors
Use authority with pleasantness
Managing the Physical
Environment
Safety
Health care facility dangers
Treatment errors
Infections
Injuries
Managing the Physical
Environment
Prevention Measures
Learn facility fire and safety regulations
Know locations of exits and fire extinguishers
Report any safety problems and follow through
Checking identification bracelets before a treatment or
administering medications
Use of bedrails
Managing the Physical
Environment
Removal of used medical supplies
Bed in low position
Using locking devices
Cleaning up spills
Closing doors and drawers
Proper use of restraints
Q#1
Question
Is the following statement true or false?
The nursing process attempts to describe or explain
the nature of nursing.
Answer
False
Rationale: Nursing theory attempts to describe or
explain the nature of nursing. Nursing process is a
systematic, organized method of providing nursing
care.
Question
The nursing process includes:
A. Assessment and medical diagnosis
B. Planning, culture, and assessment
C. Education and evaluation
D. Assessment and nursing diagnosis
Answer
D. Assessment, nursing diagnosis
Rationale: The five steps of the nursing process
include assessment, nursing diagnosis, planning,
implementing, and evaluation.
Question
Is the following statement true or false?
When confronted with a patient who is threatening
violence, immediately restrain the person, and call for
help.
Answer
False
Rationale: Never restrain a person threatening
violence without assistance.
Question
Three dangers in health care facilities include:
A. Treatment errors, infections, and injuries
B. Treatment errors, use of bedrails, and leaving doors
open
C. Incorrectly using restraints, the bed in high
position, and leaving medical supplies in the patient’s
room
D. Infections, injuries, and open drawers
Answer
A. Treatment errors, infections, and injuries
Rationale: Three dangers in health care facilities
include treatment errors, infections, and injuries.
Question
Is the following statement true or false?
Nursing theory is not related to actual nursing practice
because it only provides a basis for research.
Answer
False
Rationale: Nursing theory provides the basis for
research on how nurses can be more effective, guides
practice, and helps nurses recognize there is more to
nursing than performing treatments and procedures.