Transcript eClinicalWorks Version 10 Features: Ingrid Bongers MT

eClinicalWorks New and
Anticipated Features
Ingrid Bongers MT(ASCP) MBA
eClinicalWorks Certified Trainer
Version 10
• Will not be released until after Meaningful
Use Stage 2 certified
• Release date expected to be 12-14 weeks after
certification is attained
Version 10
Anticipated Features
• “Buddy List” one click to send copies to all
providers
• Search field in Security Settings
• Patient Documents
– Search feature with side by side comparison
• Progress Notes
– Ability to hide blue hyperlinks
Version 10
Anticipated Features
• Down’s Syndrome Growth Chart
• Clinical Rules Engine
– E.g. Can create a rule for multiple users to receive
lab results
• Immunization enhancement
– Forecasting of upcoming immunizations
Version 10
Anticipated Features
• Patient Portal
– Message routing by facility
• Bulk appointment transfer
– Move appointments from one provider to another
by time/date
• Demographics validation
– Real time address validation with UPS
Version 10
Anticipated Features
• Ability to handle multiple copays
– Multi-specialty office can define PCP copay vs Specialist
copy
• Improved readability for insurance eligibility reports
• Denial management
– Analytics by code
– Ability to work rejected claims from the screen
• 18+ statements
– Patient turns 18 and claims prior to 18th birthday remain
parent responsibility (add’l info tab shows guarantor for
claim)
Version 10
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Anticipated Features
Numerator and Denominator for CDSS
measures may be defined by practice
Windows in HPI, Assessment and Treatment
can be enlarged for ease of use with Dragon
Flowsheets have graph option
DRTLA tab – can insert labs into Progress
Notes multiple times
Version 10
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Anticipated Features
Lab- added a ‘canceled’ option
Added lab letters to L jellybean
New ABN can be signed with signature pad
and will save to document tree
Procedures added to HUB
Version 10
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Anticipated Features
Added Favorite Letters option
Registry – added multi-select option for visit
types, visit status
License expiration message only shows to
system administrator and provider
Show only New drug interaction alerts
Version 10
In Process
• Immunization refused functionality
• Fax documents in Referrals
• Rx canceled (also requires new SureScripts
version)
New Features in Version 9
Scribe
• Free form dictation in the entire note (from
the Progress Notes screen, not from the little
boxes)
• Can use existing templates
• Can search for Assessments
– Including ICD 10
New Features in Version 9
Scribe
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Can order tests
Can send prescriptions
Can fax Progress Notes
Can scroll by command
New Features in Version 9
Scribe
New Features in Version 9
eClinicalTouch (iPad App)
• The app is free but there is a per user/month
fee
• May require minor upgrade to access
• Is available to test drive for existing users
New Features in Version 9
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eClinicalTouch (iPad App)
Highlights
Settings allow users to change order of blue links
Search macros show on keyboard to minimize
typing
Orders are all on one screen so you don’t have to
move between medications, labs and imaging
Diagnosis code linking is on a grid (on a single
screen)
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
• Done/Lock button always present
• Lock will be according to default
• ICW panel seen throughout (similar to right
patient panel)
• Jelly beans are at the bottom of the screen
• Printing requires a hub device for network
printing
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
New Features in Version 9
eClinicalTouch (iPad App)
Highlights
How to try eClinicalTouch
Instructions for downloading and
setting up eClinicalTouch for existing
eClinicalWorks customers
Log Into my.eclinicalworks.com
1) Log onto my.eclinicalworks.com
2) Click on New Product Tab
3) Click on link to learn more
Interested in trying eClinicalTouch?
1) Fill out contact information
2) Click on Get Login Credentials
Agree to terms
Receive Username, Password and URL
for Demo Server
1) Copy the information in the
RED box.
2) Click on Done and you are
ready to start using the iPad!
Download from Apple App Store
Launch eClinicalTouch App on iPad
1. Click on Settings button in
upper right to set credentials
Enter in Credentials
1) Enter the information from my.eclinicalworks.com
into the eClinicalTouch settings tab
2) Click on the Back button and log in to eClinialTouch
Log in and use
Enter Usename and Password
from my.eclinicalworks.com
and you are all done and
ready to use!
New Features in Version 9
Care Coordination Medical Record (CCMR)
• ACO
• PCMH
• Shared Savings Programs
New Features in Version 9
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Care Coordination Medical Record (CCMR)
Beneficiary Management
Care Planning
Risk management
Analytics
Patient Surveys
New Features in Version 9
Care Coordination Medical Record (CCMR)
• Care Planning
– Member management dashboard
– Care Plan management and risk assessment
– Patient-level dashboards to identify gaps in care
– Patient community medical record view
– Schedule management
New Features in Version 9
Care Coordination Medical Record (CCMR)
• eHealth Summary
New Features in Version 9
Care Coordination Medical Record (CCMR)
• MY WALL
– Appointments, tasks and reminders in one central
location
– Automated alerts and reminders
– Central message board for Care Team members]
New Features in Version 9
Care Coordination Medical Record (CCMR)
• MY WALL
New Features in Version 9
Care Coordination Medical Record (CCMR)
• Analytics
– Clinical Quality Measures
– Dashboards by zip code and region, analysis of
local results vs national trends
– Population Health Alerts
New Features in Version 9
Care Coordination Medical Record (CCMR)
• Able to see utilization and financial information
by patient and population
– Integrates with CMS claims data
• Analytics
– Community level performance
– Provider level performance
• Numerator/denominator and exclusions
• MU measures
• Community defined measures
New Features in Version 9
Care Coordination Medical Record (CCMR)
New Features in Version 9
Care Coordination Medical Record (CCMR)
New Features in Version 9
Care Coordination Medical Record (CCMR)
New Features in Version 9
Care Coordination Medical Record (CCMR)
New Features in Version 9
Care Coordination Medical Record (CCMR)
• Patient Engagement
– Patient Surveys
– eCW is recognized by NCQA for patient
satisfaction surveys
– Printable action plan for the patient (also can
publish to the Patient Portal)
eBO 6
• 82 new canned reports
• 400 new meta data elements
• New features
– Automation
– Dashboards
– Productivity
eBO 6
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Revenue Performance Management (RPM)
Scheduling – graphics and lag (time to bill)
Copay report- are you collecting what you
should?
Charge entry w/ lag
Rejection avoidance
eBO 6
Revenue Performance Management (RPM)
• Daysheets will include custom payment types
(currently under ‘other’)
• Claim submission dashboard
• Claim follow up
– drill down to claim status to see what was last
done
– trending
eBO 6
Revenue Performance Management (RPM)
• Contract management – fee schedule
allowable compared to actual payment
received
• Denial management
eBO 6
Financial Reports
• Financial analysis
• Year to year report with added options
– Honors fiscal year
– Graph with days in A/R
• Aging
– Historical aging by payer (can retrieve A/R
responsibility by date)
– By transfer date
– Aging buckets up to 360 days
eBO 6
Financial Reports
• Denials dashboard
• Month End Console
– Automated month end process
– Fully customizable
eBO 6
Productivity Reports
• Provider idle time analysis
– 3rd next available slot (PCMH requirement)
– Vacant slot fill rate analysis
– Time based provider productivity
• Locked notes analysis
eBO 6
Productivity Reports
• Practice productivity
– Cycle time (how much time provider spends with
a patient
– Real time data that will identify bottlenecks
Contact Information
OCHIN Practice Services
• 877.263.6780
• [email protected]
Ingrid Bongers
• 877.263.6781
• [email protected]
707 SW Washington Street Suite 1200 • Portland OR 97205 • Phone 503.943.2500 • Fax: 503.943.2501
Email: [email protected] • www.ochin.org