Transcript Document

MO 250 SEMINAR 3
clinical standards for health
care information
Compare and contrast patient flow in a paper based
office and in an office that has an electronic health record
(EHR).
• Patient fl ow refers to the progression of patients from
when they enter
• the practice’s system by scheduling an appointment until
they exit the
• system by leaving the offi ce after a physician visit.
Between entering
• and exiting, many clinical and administrative events take
place.
• Step 1. Pre-visit: Appointment scheduling and
information collection- CAN schedule online
• Step 2. Patient check-in and payment collection
• Step 3. Rooming, measuring vital signs, and
patient examination and
• documentation
• Step 4. Patient checkout
• Step 5. Post-visit: Coding and billing, and
reviewing test results.
• SEE PAGE 72 IN BOOK
• Electronic check-in offers several benefits, including:
• Shorter waiting times for patient check-in
• No need to file paper forms in a patient chart
Fewer errors, since information is entered once by the
patient, rather than by the patient plus by the person who
inputs the information in the billing program.
medical assistant, checks the patient’s vital signs. Some
offices use digital devices that measure the vital signs and
transmit them directly into the HER.
SEE page 76
• Vital signs: Measurements of a patient’s temperature,
respiratory rate,
pulse, and blood pressure.
Chief complaint: A brief description of the patient’s current
problem in
his or her own words.
Progress notes: Notes documenting the care delivered to a
patient,
and the medical facts and clinical thinking relevant to
diagnosis and
treatment.
Past medical history (PMH): The patient’s history of medical
problems,
including chronic conditions, surgeries, and hospitalizations.
This
should include any illness (past or present) for which the
patient has
received treatment.
• Family history (FH): The medical events among members of
the patient’s
family, including the ages, living status, and diseases of
siblings, children,
parents, and grandparents. This includes diseases related to
the
chief complaint as well as any hereditary diseases.
Social history (SH): Information about the patient’s tobacco
use, alcohol
and drug use, sexual history, relationship status, and other
significant social facts that may contribute to the care of the
patient.
Allergies: A list of the patient’s known allergies, including
reactions to
each one.
Medication list: Includes all currently prescribed medications
as well
as over-the-counter and nontraditional therapies. Dosage and
frequency
should be noted.
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HPI (history of present illness): A description of the course of the present
illness, including how and when the problem began, up to the present
time. It includes everything related to the illness or condition, including
aggravating and alleviating factors, associated symptoms, previous
treatment
and diagnostic tests, related illnesses, and risk factors.
ROS (review of systems): An inventory of body systems in which the
patient reports signs or symptoms he or she is currently having or has
had in the past.
Diagnosis and assessment: The physician’s thinking about the cause
of patient’s problem as well as any tests performed to come to this
determination.
Plan and treatment: The physician’s thinking about the intervention
that will be necessary to cure or manage the patient’s condition, including
medications, procedures, and lifestyle changes.
• In an office with an EHR, all test orders, prescriptions,
and educational
• materials are waiting for the patient at the checkout
desk. The front
• desk staff member reviews the billing screen in the EHR
to see if any
• additional payment is due and schedules any follow-up
appointments
• before the patient leaves.
• BILLING- coding look up v in computer.
• Dr doesn’t deal with day sheets in EHR
• EHR systems also flag clinical info for pt’s like age recommended
labs/tests.
• RX- info right there with dosaging etc.
• RX info cannot be emailed to pt yet.
• EHR NOT for ordering supplies.
• Formulary=list of pharmaceutical products and dosages
deemed by a healthcare organization to be the best, most
economical treatments for a condition or disease.
• Remember these are for clinical issues not financial!
• SOAP stands for:Subjective, Objective, Assessment, Plan.
• Used by the provider to enter progress notes?
• Keyboard, Voice recognition, clinical templates.
• MID TERM UNIT 4
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