Transcript Document
Improving Medication Prescribing Through Computerized Physician Order Entry Team Membership: Loyola University Physician Foundation, Department of Nursing, Medical Center Information Systems, Electronic Health Record Systems, Pharmacy, and the Center for Clinical Effectiveness Opportunity Statement and Desired Outcome There is evidence that Computerized Physician Order Entry (CPOE) significantly reduces adverse drug events related to prescribing and transcribing. This leads to improved quality of care and significant savings in pharmacist time. Goal: Reduce the number of times a pharmacist must intervene to modify or correct an issue related to the handwriting of a medication order. Identification of Most Likely Causes for Pharmacist Interventions CLINICAL SIGNIFICANCE OF PHARMACY INTERVENTIONS (CY00) 2,000 2,000 1,800 1,800 Total Pharmacy Interventions Total Pharmacy Interventions MEDICATION ORDER ISSUES REQUIRING PHARMACIST INTERVENTION (CY00) 1,600 1,400 1,200 1,000 800 600 1,600 1,400 1,200 1,000 800 600 400 400 200 200 0 0 Prescribing Prescribing/ Transcribing Transcribing More than 90% of pharmacy interventions relate to prescribing and transcribing issues. MAJOR MEDIUM MINOR Approximately 92% of medication issues identified by pharmacists have the potential for significant clinical consequences. Solutions Implemented EDUCATION/TRAINING/WORKFLOW: • Educate physicians, nurses and students regarding impact of CPOE on patient care • Train physicians and students to use CPOE for medications • Redesign nursing and ward secretary workflow and educate staff • Develop process for stat/verbal orders • Develop LUMC policy for CPOE • Develop backup plan for when LUCI is down Solutions Implemented TECHNOLOGY ISSUES: • Obtain feedback from residents regarding organization of LUCI screens • Modify LUCI screens to facilitate physician order entry • Develop a LUCI screen of most commonly ordered medications • Install sufficient PC’s and printers in all patient care areas • Create a solution to route orders printed at nursing stations IMPLEMENTATION: • POE had previously been implemented in NICU and the Burn Unit • Feb-Nov 2001: - Implement progressively in all ICUs - Nov 2001: Pilot on 7W medical-surgical floor • Hospital-wide implementation on March 4, 2002 Results Pharmacy interventions related to transcribed medication orders have decreased from 50-100 per month to approximately 3 per month following house-wide implementation of computerized physician order entry. Computerized Physician Order Entry reduced the number of medication issues related to transcribing of medication orders by 98%. Prescribing-related medication issues also appear to have declined significantly. Transcription Related Medication Issues Transcription Related Medication Events 100 Before Implementation Pilot Unit Implementation LUMC-wide Implementation 80 Pharmacy Interventions Mean = 72.4 60 Mean = 56.5 40 20 Mean = 2.7 0 Prescription Related Medication Issues 300 Prescription Related Medication Events Before Implementation Pilot Unit Implementation LUMC-wide Implementation 250 Mean = 184.2 Pharmacy Interventions 200 150 Mean = 150.5 100 50 0 Mean = 85 Conclusions • Computerized Physician Order Entry was successfully implemented for all hospitalized patients at LUMC, and has significantly reduced the number of medication issues related to transcribing of medication orders. • Issues related to prescribing have also decreased as a result of standardizing LUCI medication order screens. Next Steps • Continued training of physicians, students, nurses, and service associates regarding computerized order entry • Identify areas with sub-optimal compliance and provide education and support • Plan for new enterprise clinical information system from EPIC to improve medication issues related to prescribing • Ensure that all pharmacist interventions are being documented.