Transcript Care Visions at Home - Integrated Care Council

Introduction to Care Visions
Care Visions At Home are a trusted and experienced provider of
specialist health and social care services.
We recognise that most people requiring care would prefer to
be at home.
CVAH care for both adults and children with complex and
clinical needs and or nursing needs, we have recently
developed our capabilities in the field of home IV therapies.
Care Visions’ History
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Established in 1998.
Specialized in individual care.
Well-known reputation for innovation and care for
families with a deep commitment to individuals and
families.
Delivering over 7,000 hours of care a week in the
UK.
Individualised, patient centred, quality care
without the focus being around targets.
Ability to deliver improved outcomes for people
with very complex needs.
Strong history of collaboration and partnering with
local authorities and agencies.
Examples of CVAH Healthcare Services
in the UK
 To Care Visions, every person is unique and valued. We have trusted
experienced care staff and nurses to ensure the highest quality care and
support.
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End Of Life/Palliative care
Supported Discharge for complex care/In-home support after planned
hospitalization
Admission avoidance- IV antibiotics
Oncology/Chemotherapy services
Long term conditions
Dementia/Alzheimer’s Disease/Parkinson’s Disease
Mental health / Learning disability
Physical disabilities
Sensory impairment (sight and hearing loss)
Basic in-home rehabilitation
Care Visions in the UK
 Offers three levels of healthcare:
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Clinical led (nurse supervision and specialist training to
caregivers).
e.g. Tube Feeding, Oral Suction, Oxygen Support, Spinal
Tracheostomy, Respiratory Therapy, Rehabilitation,
Complex Movement and Handling Needs.
Clinical Home Infusion therapies
e.g. Antibiotic and chemotherapy.
Non Clinical/social Care (no nurse involvement).
e.g. Basic care – companionship, personal hygiene,
mobility, medications reminders, shopping and
housework, basic movement and handling.
Care Visions UK Capabilities
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We provide a person-centred coordinated model of care.
We take into account both the needs of the individual receiving assistance
and those of the family.
We work with the family, individual and their healthcare to ensure we
acknowledge choice and promotes a care pathway,
We are proud of our reputation in the delivery of a responsive and
professional service for people with continuing and complex needs who wish
to remain in their own home.
Our staffing model ensures continuity, consistency and integration of care
staff with experienced, nurse led, and supervised teams of staff.
All of our services are designed and delivered with flexibility to each
individual’s needs, we are available from half-hour to 24 hours 7 days a week
and are reviewed on a regular bases.
CVAH operates a 24hr on call service
Care Visions Staffing Model
 Care visions recruit staff in advance of work offering all staff permanent
contracts
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In order to be responsive to the needs of the community and act as
a rapid response.
All care staff a minimum of NVQ level 2
At any one time CVAH has a pool of approx. five carers fully trained
and competent in each office to respond to needs
Care Visions believes that our workforce must be able to provide
services and support that are designed for people who use our
service and not for the benefit of the organisation.
Our Work force identity is defined by what we are trying to achieve.
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All our care staff are robustly trained by our in house training
department plus our Adult and Paediatric RGNs.
All care staff are competency assessed in order that as an organisation we
are confident that we can be responsive to demands of community.
As an organisations we ensure we have the right people, with the right skills,
in the right place at the right time.
We Recognise our care staff, are working as part of wider multidisciplinary
teams, and will play a critical role in securing high quality care and excellent
outcomes for patients.
Care Visions employ their own recruitment team who work closely with
the Head of Clinical Services and the Branch Mangers to ensure
recruitment is consistent with and in line with the needs of our
business and our Values.
Our Values
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High quality in everything we do
Dignity
Respect
Choice and control
Empowerment
Confidential
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We ensure there are robust systems and processes in place to assure
ourselves we have sufficient care staffing capacity and capability to
provide high quality care to clients day or night, every day of the week.
We monitor our staffing capacity and capability through regular and
frequent reports on the actual staff on duty on a shift-to-shift.
The organisation supports and enables our care staff to deliver
compassionate care
All our care staff work in well-structured teams and are enabled to
practice effectively, through the supporting infrastructure of the
organisation
We actively manage our existing workforce, and have robust plans in
place to recruit, retain and develop all staff.
We recognise that staffing capacity and capability can have a profound
impact on client safety
CV use an electronic scheduling program which forward plans the capacity
and capabilities.
Why recruit above Capacity
 We believe at CVAH by recruiting above capacity we are effectively able
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Improve outcomes for people by providing consistency in the quality
of our services.
Focus on innovation and new ways of working
We can facilitate and reduce the number of days in delayed
discharges from hospital.
Improve and maintain independence by creating teams effectively trained
to allow people to remain at home for longer.
Multi Disciplinary teams to allow people to recover at home and reduce
the length of stay in hospital e.g. IVAB, rehabilitation.
Care Visions Objectives to Recruiting
Above Capacity.
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All carers supported to make a difference.
Engaged staff and motivated staff.
Effective resource management.
Services are safe.
Responsive to demands
Independent living
Healthier Living
Positive experiences and improved outcomes
Thank You