Transcript RETREAT AGENDA

SLHS myStLuke’s Student Access
Training Program
April 23rd, 2012
Shannon Devine
Training Opportunities
SLHS has determined that all users of any Epic application implemented within
St. Luke’s Health System will be required to complete formal, training and pass a
proficiency examination
Training will be provided by Certified and Credentialed Trainers
Course assignments are based on the unique role of the employee
Users of the myStLuke’s application include, but are not limited to:
 Physicians
 Students
 Contracted Staff
 RNs, LPNs, MAs
 Unit Clerks, Charge Nurses
 In-Patient Registrars
 Ambulatory Front Desk staff (Scheduling, Registration, Co-Pay collection)
 Hospital Outpatient Departments
 Revenue Cycle Staff (Claims, Billing, Insurance Follow-Up, Customer Service)
 Managers, Supervisors
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SLHS Student Access - Outpatient
Record H & P, progress notes, phone call
notes & orders to pharmacies for refills
Co-signed by supervising NP
Student will
dictate"pt. is seen in conjunction with
name of NP"
Nurse/Medical Assistant
View access: lab and imaging results
Record registration and scheduling
information
Enter vitals, prescription refills &
telephone messages
Co-signed by supervising physician
Occupational Therapy/Physical Therapy
Record evaluation and daily progress
notes
Document education training and
interventions
Nurse Practitioner
Pharmacy
Record Pharmacy Progress Note
Supervising therapist co-signs by hitting the
“complete” button
No co-signing but checked by supervisor
Must be approved and signed by
supervising pharmacist prior to being
placed in chart
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myStLuke’s Medical Students, Clinical Pharmacist Students Not in
ACC, Nurse Practitioner, Occupational and Physical Therapy
Students- Pre-Classroom Online Modules - Ambulatory
myStLuke’s online modules are accessed through the St. Luke’s Learning
Management System, SumTotal
Prior to attending classroom training all Medical, Non-ACC Clinical Pharmacists,
Nurse Practitioner, Occupational Therapy and Physical Therapy students will
complete the following online modules:
E-Learning: GEN001 E-Learning Tutorial
E-Learning: GEN005 Overview of Hyperspace for Clinical Applications
E-Learning: AMB001 Office Visit Demonstration
E-Learning: CLN005 Reviewing Past Visits and Results
E-Learning: AMB006 Placing Orders
E-Learning: AMB029 Facility-Administered Medications
E-Learning: AMB050 Surescripts - Payer
E-Learning: AMB055 Surescripts – Retail
E-Learning: MYC001 Overview of MyChart Patient Portal
E-Learning: MYC003 Activating Patients for MyChart
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myStLuke’s Medical Students, Clinical Pharmacist Students
Not in ACC, Nurse Practitioners, Occupational and Physical
Therapy Students Classroom Training Outline - Ambulatory
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Class Duration: 6 hours (5.5 hours classroom, .5 hours exam)
Welcome
Course Objectives and Outline
Today’s Patient
 Open an encounter from the schedule
Navigate Hyperspace Efficiently
Review Nursing Information
Verify and update Allergies
Verify and update Medications
Using a SmartSet during a visit
Refer to a Specialist
Write a Progress Note
What Charges are Triggered and How
Entering Charges into Charge Capture
Review a Patient’s Chart
Work with Allergies and Medications
Work with History
Manage a Patient’s Problem List
Manage Orders
Release Orders
Review Multi-Problem Visits
Work with SmartTools
Advanced Beneficiary Notification
Anticoagulation Encounter
Physician Sport Physical
Secure or Log Off workstation
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myStLuke’s Nursing Students, Clinical Pharmacist Students in ACC
and Medical Assistant Students-Pre-Classroom Online Modules Ambulatory
myStLuke’s online modules are accessed through the St. Luke’s Learning
Management System, SumTotal
Prior to attending classroom training all Nursing, ACC Clinical Pharmacist and
Medical Assistant students will complete the following online modules:
E-Learning: GEN001 E-Learning Tutorial
E-Learning: GEN005 Overview of Hyperspace for Clinical Applications
E-Learning: AMB001 Office Visit Demonstration
E-Learning: AMB029 Facility Administered Medications
E-Learning: CLN005 Reviewing Past Visits and Results
E-Learning: AMB029 Facility-Administered Medications
E-Learning: MYC001 Overview of MyChart Patient Portal
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myStLuke’s Nursing Students, Clinical Pharmacist Students in
ACC and Medical Assistant Students Classroom Training
Outline -Ambulatory
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Class Duration: 6 hours (5.5 hours classroom, .5 hours exam)
Welcome
Course Objectives and Outline
Overview of the Schedule
Customizing the Schedule
Rooming the Patient
Placing Orders: Ordering Point of Care Tests
Resulting Point of Care Tests
Review Patient History
Document History of Present Illness
Document Patient Reported Immunizations
Order Immunizations
Document Administration of Immunizations
Change a Provider on the Schedule
Release a Standing Order
Close the Encounter
Document a Medication Administration
Finalize Visit Documentation
Recording that a Clinician Disclosed Information
Overview of MyChart Patient Portal
Sign up a Patient for My Chart
Proxy Access for My Chart
Continued on next page…
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myStLuke’s Nursing Students, Clinical Pharmacist Students in
ACC and Medical Assistant Students Classroom Training
Outline- Ambulatory-cont.
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Enroll a Patient in Anticoagulation Therapy
Document an Anticoagulation Encounter
Document a Call to an Anticoagulation Therapy Patient
View and Filter an Existing Report
Follow Up with Patients
Entering a Pre-Authorizations from the Referrals Workqueue
Entering a Procedure Order Pre-Authorization
Entering a Specialty Referral Pre-Authorization
What Charges are Triggered and How
Entering Charges into Charge Capture
Provider Definition of Terms
Verify Providers
Secure or Log Off workstation
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myStLuke’s Student Exam
The myStLuke’s Proficiency Exam for Students:
Will be required for all Students requesting access to myStLuke’s Epic
Will be a 30 minute exam
Will require a passing minimum score of 85%
Will be open book/open system
Will be available through the St. Luke’s Learning Management System,
SumTotal
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myStLuke’s Access for Medical Students
Students will have most of the same functionality that non-students have
Example:
Medical Students, Clinical Pharmacist Students not in Anticoagulation clinics,
Nurse Practitioner Students, Occupational and Physical Therapy Students
will:
 Have orders signed by the supervising physician or Nurse Practitioner
 Have progress notes co-signed by supervising physician
 Not have access to In-Basket
Nursing Students, Clinical Pharmacist Students in Anticoagulation clinics and
Medical Assistant Students will:
 View lab and imaging results
 Record Registration and scheduling information
 Enter vitals, prescription refills and telephone messages
 Not have access to In-Basket
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myStLuke’s Student Training Schedule
 Medical, Clinical Pharmacist not in ACC, Nurse Practitioner, Occupational and Physical Therapy
Student training:
 Will occur every Monday
 Nursing, Clinical Pharmacist in ACC and Medical Assistant Student training:
 Will occur monthly based on the rotation schedule established by St. Luke’s Student Services.
 All myStLuke’s Student training:
 Currently will be scheduled in:
o Treasure Valley
o Wood River Valley
 Based on the current Medical Student rotation schedule, initial myStLuke’s Medical Student and
other student training will begin as part of the Wave 3 training cycle
o The Wave 3 training cycle schedule begins between 7/9/12 and 7/16/12.
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Next Steps
Finalize and obtain approval of myStLuke’s Medical Student training program
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