Bridging the Gap
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Transcript Bridging the Gap
BY MR MANGO HOTO
FOUNDER & DIRECTOR OF
WELCOME TO BIRMINGHAM
PROJECT
• Established in 2004 to support new communities from Black and Asian Minorities Group
•Facilitate engagement between new migrants communities & mainstream organisations
• Support migrants communities and their families to better integrate into British society
• Community and cultural based befriending approach to help break isolation
AIMS:
Approach new communities using their Faiths groups, communities centres & train their
peers to engage with mainstream organisations effectively,
•
Inform new migrant communities to fully understand how UK mainstream
organisations operate ( as it is different to where they came from)
•
Support new migrant to understand how to negotiate services and access the system
appropriately ( the use of correct language)
•
Educate new migrant to better use of the services available ( to use services when needed )
Workshops available in the following areas:
•Health
• Housing
•Education
• Immigration
•Employment
.
Sign of welcoming are every where and free for everyone to feel included. Our street is
full of every nationalities, races, age and gender. (Our engagement method to change)
The mainstream organisations engagement strategy has been effective for the indigenous.
However, we found that this method is ineffective amongst new migrant communities
because of several barriers.
•Languages •Cultures
•Religion
•Others
•Initiate face to face engagement approach
• Words of mouth
• Workshops
• Community and public events
• Outreach engagement approach
• Local community peers support workers
• Not advice session, may sign-post only
• We initiated training courses with external organisation for our team on various issues:
Tuberculosis signs and symptoms
Migrant rights and entitlement
Housing and welfare benefit system
Health and social care entitlement
These trainings are organised to equip our team with appropriate skills and knowledge before
undertaking the responsibility.
T B W O R L D D A Y E V E N T
TB ESOL PILOT PROJECT TB MOBILE X-RAY UNIT PROJECT
This event was organised to raise the awareness of TB in Birmingham. We aimed to use
migrant population cultural music to attract them including general public. We also had
speakers from migrant communities to testify their journey with the disease and how they are
cured. We distributed almost 2000 flyers to general public and 65% of Black and Asian
origins.
• Our team are engaging with students during stay safe week at the
college to raise awareness of screening. Students are interested to know
about TB signs and symptoms
Our approach
• we delivered workshops to student in different groups. we used
the same welcome to Birmingham methods to allow students to
ask questions and encourage them to make decision for TB
screening. The approach was very effective.
Aim;
Encourage homeless citizen within Birmingham and Black Country to be screen
for TB
Liaise with soup run kitchens staffs
Engage with homeless citizen within Birmingham and Black country
Liaise with accommodation provider ( Homeless hostels and days centres)
July 2014
WITH FINDS & TREAT , BIRMINGHAM TB SERVICES, SANDWELL TB SERVICES AND DUDLEY TB SERVICES
• One to one meeting with service providers
• Group meeting to agree the project agenda
• Recruitment of volunteers from services providers
• Use community support workers and Former TB patient to
encourage people
These are the three main characteristics required for a good and effective
public engagement shown in the case of the MXU Pilot Project in
Birmingham – July 2014.
Good communication skills
Ability to manage Public and stress ( working under pressure)
Good decision making skills
Others characteristics including:
Experience in the domain
Team working
Location awareness
Leadership
Recognition by peers
Coping with fatigue
MEDICATIONS AND TB AWARENESS ONLY
IS NOT A SOLUTION
Social factors
- Housing issues
- - Immigration matters
- - Walfare Benefit
- - Families issues
- - Finances
- Every patient is unique indivudual
TREATEMENT FAILURE
TREATMENT COMPLITION
THANK YOU FOR LISTENING
Mango Hoto
COCOA & Welcome to Birmingham Project
[email protected]