Transcript Presentation slide deck 4 MB, Powerpoint Slides

FLOAT, FLAIL, OR SINK IN THE
TIDES OF A REORG
EDUCAUSE Connect Miami 2016
CARLYN CHATFIELD, RICE UNIVERSITY
ALLISON OSLUND, TEXAS A&M UNIVERSITY
SHERI THOMPSON, LOUISIANA STATE UNIVERSITY
Experiencing the turbulence of a re-org?
A = on horizon
B = mid-sail
C = through storm
D = not yet
Text RiceCS to 22333 to join
then text answer A, B, C, or D to 22333
TALES OF SURVIVAL
CARLYN
Just sit right back and you’ll hear a tale, a tale of a fateful trip, that
started from this tropic port aboard this tiny ship.
-- Ballad of Gilligan’s Island
TALES OF SURVIVAL
SHERI - ALLISON
TALES OF SURVIVAL
Episode 2: Table Talk
5 minutes
“You don’t drown by falling in
the water; you drown by staying
there.” – Edwin Louis Cole
OUTCOMES
• SELF-ASSESS YOUR STRENGTHS
• FIND YOUR NEW PLACE ON THE MAP
• COMMUNICATE CHANGES EFFECTIVELY
SELF-ASSESS
YOUR
STRENGTHS
KNOW THYSELF
•
•
•
•
What are your strengths?
What talents do you bring to the organization?
Where are your weak points?
What capacity and capability do you have to take
on new roles/responsibilities?
• How can you be flexible within the reorg?
• Be your own best advocate.
• Be prepared to leave.
FINDING YOUR PLACE
FINDING YOUR PLACE
• Where do you fit within the new organization?
• How is this different from before?
• What does this mean to you?
• What new opportunities are there for you from here?
• Determine where/how you can make a difference.
COMMUNICATION
IS KEY
COMMUNICATION IS KEY
• Commit to communication.
• Be transparent and consistent.
• Try new things and a variety of mediums.
• Focus on two-way communication.
CASE STUDY
You have a new CIO with commercial leadership experience.
After four months, she reworked every unit within your existing
IT organization, and merged your organization with a
separate IT department. While you previously had two
divisions (Networking and Information Systems), you now
have four divisions: Customer Support (24/7 help desk);
Academic Computing (LMS, classroom technology, software),
Systems & Analytics (enterprise systems, data warehouse)
and Research Support (HPC and network connectivity).
CASE STUDY CONTINUED
The reorganization results in several individuals having new
roles/responsibilities, with perceived demotions for several of
the previous leaders and managers. Three people have
retired unexpectedly, and several employees were promoted
to manager or supervisory roles in spite of low performance
ratings in the past. Some staff are very upset, and some are
thrilled with the changes. A consultant has been hired to
“help” the organization through the transition.
ROLES
Role #1- As communications officer, you need to identify
the best ways to communicate these changes to your
customers and to campus.
Role #2 - As a CIO, you will need to communicate to your
organization and to upper administration.
Role #3 - As a mid-level manager or team supervisor, you
will need to communicate changes to your team and field
questions from leadership.
RESOURCES
See our handouts, and watch for our slides and electronic
versions of the handouts on the EDUCAUSE session web site.
http://www.educause.edu/events/educause-connectmiami/2016/float-flail-or-sink-tides-reorg