Transcript Employability Skills

 Interpersonal
skills are how you handle
interactions with other people, also called
people skills
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Includes interactions with customers, coworkers
and management
Success depends on having a positive attitude,
cooperation, and respectful of others
 Communication
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Skills
Having good communication (exchange of ideas,
thoughts, and information) skills is central to the
smooth operation of any business
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Verbal communication – sending and receiving
messages through speaking, listening, and writing
Nonverbal communication – sending and receiving
messages without using words…involves body language
such as your facial expression or your posture
 Teamwork
skills – working with others to
achieve a common goal
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Team – group of people with similar or
complimenting skills who share a common
purpose
 Leadership
Skills – the ability to lead others
to achieve goals or complete tasks
 Many
careers in the banking industry require
sales skills
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Directly selling banking products
Selling the bank
 The
ability to make responsible decisions and
use problem-solving skills applies to the
workplace and all other aspects of life
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Problem solving includes the ability to analyze a
situation or information, synthesize the material
into a cohesive position, and creatively
determine a solution or action
 Using
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these skills will…
Show your employer you are ready for additional
work responsibilities
Strengthen team efforts and help all employees
take pride in their work
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Workplace success results from…
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Hard work
High motivation
Diverse skills
Employees who are successful display…
High energy
Cooperation
 Enthusiasm for their work
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They…
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Follow instructions
Take constructive criticism well
Finish tasks in a timely manner
Maintaining confidentially, willingness to do more than
what is expected, and respecting the work of others is
also traits employers value.
 Employers
want employees who are reliable,
punctual, and responsible, and who present
themselves in a professional manner
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Self-esteem – having a sense of worth and are
able to work hard with a positive attitude
 Banking
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Women should wear…
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industry is typically conservative
Business suit, dress, or pantsuit with a blouse
Dress shoes…some banks do not allow open toed shoes
Men should wear…
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Business suit with white or light colored, long-sleeve
shirt
Tie
Dress shoes
 Shorts,
denim, tee shirts, strapless or
spaghetti-strap tops, low-cut blouses, and
tight fitting or baggy clothing of any kind
 Visible tattoos and body piercings
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Men should not have any visible boy
piercings…including ears
Women…only visible piercing should be in the
ears and limited to one per ear…conservative
 Since
you represent your employer, you
should always be well groomed at work and
you will present a positive image
 Being unshaven is unacceptable as well as
wearing too much cologne or perfume
 Hair should be kept neat and clean
 Generally men should not wear their hair
long, nor have frosted tips
 For those who color their hair, it should be
conservative…nothing to wild like blue or
purple
 Punctuality
– showing up to work on time
 Being punctual shows respect for those you
work with and work for
 Showing up late reflects negatively on you
and your employer
 If you are sick or have an emergency you
need to call your supervisor right away
 Many people lose jobs because they are tardy
or miss too much work
 Successful
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employees
Prioritize their work assignments
Complete them on time
Avoid wasting time
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Talking with coworkers
Making personal phone calls
Texting
Sending personal e-mail messages
Other non-work activities during business hours