Transcript Standards

Professional Standards
and Characteristics of
Health Care Workers
Looking Professional
Proper Hygiene
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Clean hair
Brush and floss teeth
Bathe daily
Use unscented deodorant
Wear hair up
Keep short nails
Proper Dress
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Clothes neat, clean, in good repair
No extreme fashion
No undergarments showing
Keep jewelry to a minimum
Wear name badge
Wear appropriate shoes
Honesty
• A health care worker needs to be
honest.
• Many of these careers deal with
very confidential information
about their patients (clients).
• It is important to be trusted with
such information on a need-toknow basis and not share with
others.
Honesty
• An employer should expect that an
employee bill patients appropriately
and not for things they did not
receive.
• An employee should not use the
institutions things for personal use.
• The employee should be truthful
and work their full shift, being
especially careful of lunch and break
times.
Empathy
• A health care worker needs to develop
empathy.
• This is the ability to relate to another
person’s situation (putting yourself in
someone else’s shoes) without feeling
sorry for them.
Dependability
• Dependability is another important
characteristic.
• The employee must be reliable
Life-Long Learning
• It isn’t enough to learn information
only to pass the tests and obtain your
degree, but health care workers need
to always be learning new information,
skills, and technology so they can offer
the best care possible to their patients.
Teamwork
• One needs to have the ability to work in
groups.
• The team is needed to take care of patients.
• The environmental team cleans the room,
the doctor’s direct patient care, the nurses
administer medications and do dressing
changes, physical therapy helps the patient
to walk, respiratory therapy help the patient
to breathe, phlebotomy draw the blood for
tests done by clinical lab scientists, as so
forth.
Teamwork
• Remember you only have a
few minutes to make a good
impression.