Transcript Presentation for service providers

Accessible Information Standard
An introduction
[NAME]
[TITLE / ORGANISATION]
[ORGANISATION
LOGO: LARGE]
Project funded by NHS England
What is it?
A new mandatory standard from NHS England: for health and social care
Dual focus:
1. Accessible information
2. Communication support
Purpose:
Provides direction…
Health and social
care system
accessible
information and
communication
support
patients, service users,
carers and parents with
disability, impairment or
sensory loss.
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Origins
Recent legislation:
Health and Social
Care Act 2012
[REPRESENTATIVE
IMAGE]
Further back…
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Equality Act
Reasonable adjustments
Including information in “an accessible format”
Supporting these duties, but… The reality:
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People sometimes receive information in formats they can’t understand
People don’t always receive support they need to communicate
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Who does it apply to?
Simply:
All providers of
NHS services and publicly-funded adult social care
The detail:
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All publicly-funded adult social care providers
Voluntary, community or private providers of NHS or adult social care
Adult social care departments
Providers of public health services, including information and advice
All providers of NHS care or treatment
NHS Foundation Trusts and NHS Trusts
Independent contractors providing NHS services
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Who is it for?
Simply:
People with
a disability, impairment or sensory loss
Particular relevance to people who:
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Are blind
Are d/Deaf or have hearing loss
Are deafblind
Have a learning disability
Also, of course, people with (for example):
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Aphasia
A mental health condition that affects communication
… and many more …
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Requirements and timescales
Five main stages:
1
Identify – information and communication needs
2
Record – details of these needs (not disability)
3
Flag or highlight these details somewhere highly visible
4
Share details with other health and social care services
5
Meet the person’s information and communication needs
+
More…
by
1 April 2016
by
31 July 2016
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Monitoring and evidencing
NHS England
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No specific monitoring of compliance
NHS England [E.g.
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IMAGE]
Commissioning organisations
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Seek assurances
Contract changes and performance monitoring: enable and support
Third parties
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CQC
Care Quality
Commission [IMAGE]
Healthwatch and interest groups
Local Healthwatch
[IMAGE]
 NHS England will provide “guidance … to support assessment and monitoring
by third parties, and empowering groups and organisations to challenge noncompliance … support effective implementation and best practice”
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Support and planning
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Support and guidance from NHS England:
 Specification
 Implementation guidance
 Additional resources from partners [E.G. Bracknell Forest Council]
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Local plans:
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Keeping up to date with progress… we will [INSERT TEXT]
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Questions?
Next: speakers
[ORGANISATION
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