Transcript Parent Survey results 2015

Parents Survey 2015
Feedback of Results
September 2015
Richard Lambert
Executive Summary
101 Parent replies, with positive perceptions of Eaton as a school (high levels of
agreement with the statements). 16/28 questions have 80% or better positive
results - only 1 question is below 60%.
Parents feel the school is well led/managed and would recommend it to a friend.
The majority are happy with the amount, complexity and frequency of homework,
but there are some concerns in the older Year Groups.
There is demand for more PE and more access to after school clubs.
81% report their children feeling that school lunches are an enjoyable experience
but there are concerns over portion sizes being adequate for the older children.
Communication is generally very clear, but the key issue is to provide more
advanced notice for Special School Days and more clarity in communication about
Out Of School Time activities.
There is strong positive support from Parents about the amount of progress the
school has made in terms of improvements to its physical environment (internal
and external).
© Morale Solutions 2015
Response Levels
Total Responses = 101
Responses by Year Group
1
Single
Child
Multiple
Children
not stated
42
58
Reception
Year 1
Year 2
Year 3
Year 4
Year 5
Year 5
24
23
27
13
21
19
20
Responses by Phase
Note:
Parents with multiple children
at the school are allocated to
all relevant Year Groups /
Phases and hence the sum of
data records for each analysis
group will exceed 101
Reception
Years 1-2
Years 3-4
Years 5-6
© Morale Solutions 2015
24
47
31
35
The Questionnaire
OFSTED’s
“Parent View”
Governor, HT
and Parent
input
© Morale Solutions 2015
Happy, safe, progress, well looked after, well taught, behave well,
deals with bullying, well managed, responds to concerns
Homework, PE provision, teaching of socials skills and life skills,
new technology, level of challenge, range of clubs, SEN, School
lunches, communication clarity and timing, recent changes in the
school
What Do All The Numbers Mean ?
55%
(topbox x2)
20%
© Morale Solutions 2015
25%
15%
40%
The Analysis - Overview
Average Scores
Total
data is "agree" + "agree strongly"
All
Responses
n=101
All Questions (unweighted)
82%
Year
Year
Year
Year
Year
Year
Year
Reception
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
n=24
n=23
n=27
n=13
n=21
n=19
n=20
86%
75%
83%
79%
84%
79%
77%
The (raw) average positive score across all questions in the survey is 82% (ie. on average
82% of Parents agreed or agreed strongly with the questions).
There is little significant variation in results by Year Group.
© Morale Solutions 2015
The Analysis – OFSTED’s Parent View Questions
Scores in this section of the survey range from 87% to 98% (topbox x2 results).
There is a very strong belief from Parents that their children are happy, safe and well
looked after at the school.
90% feel that the school is well-led and managed and the same proportion would
recommend Eaton to a fiend as a good school for their children to attend.
Amongst all of the Year Group results, none of the questions in this section score below
70%.
There are 2x open-ended questions related to these questions;
Topics raised include specific teaching and learning praise and concerns, issues related to
safety / car parking / arrival arrangements, comments about Mr Lowe (and leadership)
A full set of comments is made available in an Excel file
© Morale Solutions 2015
The Analysis – Homework
Parents with children in multiple school years were given a choice of which Year Group they
wanted to consider when providing their responses about Homework.
% Share of Response
8
16
Reception
Y1
17
Y2
17
Y4
14
Y5
8
© Morale Solutions 2015
Y3
20
Y6
The Analysis – Homework
Overall data suggests that around three quarters of Parents are happy with the quantity,
complexity and frequency of the homework that their child receives (believing it to be age
appropriate).
There are some variations in opinion by Year Group. 94% of those (that chose to give
feedback about their child) in Reception feel that the amount of homework and its
complexity are appropriate for the child’s age. 87% feel that the frequency of homework
is right for those in their initial year at the school.
In contrast, just 50% of those with children in Year 6 are happy with the amount and the
frequency of homework. Similarly, only 59% giving feedback about Year 5 homework are
happy that the complexity of the tasks are appropriate for the age of the child.
Results for those in Years 1-4 lie in between these two extremes.
We need to be careful when making some assumptions about the underlying messages
when Parents ‘complain’ that homework is not age appropriate. It could be that they feel
the homework is aimed above the child’s age OR that it is aimed below the child’s age.
Some of the answers can be found in the open-ended comments. However, the school itself
would have a much better awareness of the background to any non age appropriate
concerns.
© Morale Solutions 2015
The Analysis – Homework – Open Comments
There are 2x open-ended questions related to homework;
The first asked Parents to explain if they had a different set of opinions about homework for
another Year Group. Whilst there were 36 comments in response to this specific question,
only 8 of them addressed the issue of providing feedback for another Year Group.
The second question asked about how to improve homework at the school.
This question generated 55 replies.
Common areas mentioned were;
• Allowing a longer completion time (1 week)
• Structuring homework more across a whole term
• A better balance between subjects
• Ensuring teachers mark homework
• Demands for more or less homework
A full set of comments is made available in an Excel file
© Morale Solutions 2015
The Analysis – Teaching & Learning
86% of all Parents are happy that the school makes good use of technology to support
teaching and learning. Similarly, there are positive views about the way in which the
school teaches social and life skills to the children. Opinions are consistent across all Year
Groups.
Overall, 71% agree or agree strongly that the school provides a sufficient level of challenge
for their child. The range for all Year Groups is between 65% and 74%.
Slightly fewer (67%) are happy that their child gets enough physical education (with scores
in the 50%s for Y1, Y3 and Y6).
Only 60% of all Parents agree that there is a good range of clubs for their child to
participate in. Scores here are weakest in Y2, Y4 and especially Y3 (just 46% are happy).
23 people out of 101 felt they were able to provide feedback about the school’s provision
for those with Special Educational Needs. 87% of respondents here felt that SEN provision
was good.
© Morale Solutions 2015
The Analysis – School Lunches / Meals
The headline in this section is that 81% of all Parents agree or agree strongly that “taking
everything into account, school lunches are an enjoyable experience for my child(ren).”
However, this statistic hides the fact that when asked to give feedback about specific
elements of the school lunch experience, all but one of the individual scores are a little
lower in comparison.
So, whilst 82% feel that the variety of food on the menu is good, only around three quarters
are happy with the quality of food or the environment. Furthermore, just 69% agree that
the choice of options works for their child on each day and 54% are happy with the portion
sizes.
By Year Group, those with children in Year 2 are most satisfied throughout.
Concerns around the choice of options is marked amongst Y1, Y3, Y4 and Y6 (but quite
clearly is not an issue for Y5 Parents).
Portion sizes more or less follow a pattern of becoming a bigger issue as the children get
older, with only around 1 in 4 Parents of those in Y5 or Y6 feeling that their child gets
enough to eat on a daily basis.
© Morale Solutions 2015
Communication With Parents
ENOUGH WARNING
POOR
advanced warning >>
quality of communication >>
NOT ENOUGH WARNING
© Morale Solutions 2015
GOOD
The Analysis – Communication With Parents
In terms of communication, you will never please all of the people all of the time. Some
people will see communication as good (clear). Others will read/hear the same thing very
differently. Some will see the communication as timely (enough warning). Others will not.
The goal here is to aim for a majority of people seeing the communication as good AND a
majority seeing it as timely.
Good quality
(clear)
Timely
(enough warning)
Major Changes
82%
64%
School Calendar
78%
62%
Child’s Progress and Performance
74%
71%
Special School Days
70%
31%
© Morale
Solutions
2015 activities
Out
Of School
Time
51%
50%
The Analysis – Communication With Parents
The data shows that Parents are generally very happy with communication around Major
Changes, the School Calendar and information about their child’s progress.
However, there is a need to provide more advanced warning about Special School Days
(events in the classroom, fundraising days, non-uniform days). Only 1 in 3 feel that they
get to find out about these things well enough in advance.
Communication about Out Of School Time activities could be better on both measures.
Only half are satisfied with either the quality of the communication or the timeliness of it.
There are some additional conclusions by Year Group;
• Those with children in Reception are more critical of the quality of the communication
about Special School Days and Out Of School Time activities (perhaps related to the fact
that they may not have experienced these previously at the school and may require
additional information to help them - and their child – prepare). Over 90% of Parents in
Year 5 and 6 are happy with the quality of this communication (more experience).
•
Compared to the average of 31%, just 15% of Year 3 Parents feel they have enough
warning about Special School Days
© Morale Solutions 2015
Communication With Parents – Major Changes
new teachers, changes in policy, new policies
ENOUGH WARNING
13%
51%
POOR
GOOD
16%
31%
NOT ENOUGH WARNING
© Morale Solutions 2015
Communication With Parents – The School Calendar
term dates, inset days, parents evenings
ENOUGH WARNING
10%
52%
POOR
GOOD
12%
26%
NOT ENOUGH WARNING
© Morale Solutions 2015
Communication With Parents – My Child’s Progress And Performance
parent consultations, annual reports, statutory test results
ENOUGH WARNING
14%
57%
POOR
GOOD
11%
17%
NOT ENOUGH WARNING
© Morale Solutions 2015
Communication With Parents – Special School Days
events in the classroom, fundraising days, non-uniform days
ENOUGH WARNING
6%
25%
POOR
GOOD
23%
45%
NOT ENOUGH WARNING
© Morale Solutions 2015
Communication With Parents – Out-Of-School-Time Activities
after school clubs, holiday clubs, community events
ENOUGH WARNING
18%
32%
POOR
GOOD
31%
19%
NOT ENOUGH WARNING
© Morale Solutions 2015
Communication - Verbatim Comments – selected sample
Timing of communications is simply appalling. I run my own business and the
abrupt and sudden school communications have meant I have had to cancel
bookings at short notice. This has resulted in a SUBSTANTIAL loss of (often
irrecoverable) income. Communications are often confusing and misleading,
sometimes even incorrect.
I would like more notice of when my child will
require a dressing up costume or similar as we both
work and often are not given enough notice to
organise these things. It is helpful to get
emails/texts as well as letters home as often letters
go astray. It is more important, with the prevalence
of social media, to get communication correct the
first time (e.g. sports day).
Love, love, love the email and texts.
Would be happy to opt out of paper letter
(except where a signature is required).
Communication hasn't been great over
the years but it has improved since Mr
Lowe has come on board.
© Morale Solutions 2015
Always the needs of the non working parents are
thought of first. There is virtually zero contact with
teachers if you are working parent. I struggle to
even remember my daughter's teacher's name!
Parents who pick up from school are able to chat to
the teacher if they have an issue. There isn't this
option for working parents. You really need to find
a way to improve communication between the
child's teacher and the parents who work full time.
I'm so sick of writing this stuff over and over. It's
been a constant battle with the school.
Communication from the school varies wildly in it's
quality. Sometimes is it very wordy and hard to
decode. Sometimes there is not enough notice.
Sometimes it feels like we have to ask for
information in order to be told what is going on!
The Analysis – Recent Changes
There is strong positive support from Parents about the amount of progress the school has
made in terms of improvements to its physical environment (internal and external). 94%
are happy here. This holds across Parents with children in all Year Groups.
78% of Parents are happy with their own level of understanding about the ambition and
vision of the school’s leadership team.
There is a step change amongst the Phases. Around 75% of Parents with children in
Reception or Years 1-2 are happy, compared to 85% amongst Parents with children in Years
3-4 or 5-6.
© Morale Solutions 2015
Making Progress - Verbatim Comments
There was 1x open-ended question;
In your opinion, what else does the school need to be doing in order to improve?
This question generated 65 replies.
Issues raised included;
• Setting challenging goals for higher performing children
• Opportunities for creativity
• Communication and liaison with teachers
• Ideas for internal and external refurbishment / decoration
• More PE / swimming
• Head Teacher visibility
• Less focus on OFSTED, more on teaching
A full set of comments is made available in an Excel file
© Morale Solutions 2015
Something Missing In The Survey - Verbatim Comments
There was 1x open-ended question;
Is there a question or subject area that you would have liked to have seen
included by this survey (but wasn't included)? What other comments do you have ?
This question generated 38 replies.
Most of the issues raised here were repeats / re-statements of comments made in other parts
of the survey. There were no significant new issues raised in this section which were not
covered by the other open-ended questions.
Marginal issues raised here included;
• After school clubs
• School trips
• School lunches ideas
A full set of comments is made available in an Excel file
© Morale Solutions 2015
Executive Summary
101 Parent replies, with positive perceptions of Eaton as a school (high levels of
agreement with the statements). 16/28 questions have 80% or better positive
results - only 1 question is below 60%.
Parents feel the school is well led/managed and would recommend it to a friend.
The majority are happy with the amount, complexity and frequency of homework,
but there are some concerns in the older Year Groups.
There is demand for more PE and more access to after school clubs.
81% report their children feeling that school lunches are an enjoyable experience
but there are concerns over portion sizes being adequate for the older children.
Communication is generally very clear, but the key issue is to provide more
advanced notice for Special School Days and more clarity in communication about
Out Of School Time activities.
There is strong positive support from Parents about the amount of progress the
school has made in terms of improvements to its physical environment (internal
and external).
© Morale Solutions 2015
Parents Survey 2015
Feedback of Results
September 2015
Richard Lambert